kernel-packages team mailing list archive

[Fredrik Jacobsson <fredrik@xxxxxxxxxx>]

apport information

** Tags added: apport-collected xenial

** Description changed:

  Bluetooth receiver doesn't connect with kernel after sleep/boot-up. The receiver is awake because "kernel: [339132.269449] Bluetooth: hci0 ACL packet for unknown connection handle ##" appears in the system log because I'm shaking the mouse.
  Sometimes it takes over 4 minutes of shaking to reconnect the mouse.
  
  I do not know where to report this bug.
  
  Is it the kernel? Because it's the kernel that report that something is happening on the bluetooth receiver.
  Is it HCI? Because if I reset hci0, I have to shake the mouse again.
  Is it the hardware driver that enter sleep mode incorrectly?
  And finally, is it the bluetooth stack?
  
- This machine runs Ubuntu 16.04 but I've had this  problem as long as
- I've had this computer. It's a Lenovo G50-45 with a Realtek 8723BE
- Wifi/Bluetooth combo HARDCODED into the BIOS (It will not boot if you
- change the network card to something else, like Intel 7260).
+ This machine runs Ubuntu 16.04 but I've had this  problem as long as I've had this computer. It's a Lenovo G50-45 with a Realtek 8723BE Wifi/Bluetooth combo HARDCODED into the BIOS (It will not boot if you change the network card to something else, like Intel 7260).
+ --- 
+ ApportVersion: 2.20-0ubuntu3
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  fredrik    1894 F.... pulseaudio
+  /dev/snd/controlC1:  fredrik    1894 F.... pulseaudio
+ CurrentDesktop: GNOME-Flashback:Unity
+ DistroRelease: Ubuntu 16.04
+ HibernationDevice: RESUME=UUID=9ec0fd10-34c8-49e3-b061-5a4ead3a24a9
+ InstallationDate: Installed on 2015-01-22 (395 days ago)
+ InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
+ MachineType: LENOVO 80E3
+ Package: linux (not installed)
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-6-generic root=UUID=fce91e77-dd20-4685-92a5-d75cd06ff8b6 ro persistent quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.4.0-6.21-generic 4.4.1
+ RelatedPackageVersions:
+  linux-restricted-modules-4.4.0-6-generic N/A
+  linux-backports-modules-4.4.0-6-generic  N/A
+  linux-firmware                           1.156
+ Tags:  xenial
+ Uname: Linux 4.4.0-6-generic x86_64
+ UpgradeStatus: Upgraded to xenial on 2015-05-26 (272 days ago)
+ UserGroups: adm cdrom dip lpadmin netdev plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 08/26/2014
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: A2CN25WW(V1.07)
+ dmi.board.asset.tag: No Asset Tag
+ dmi.board.name: Lancer 5B2
+ dmi.board.vendor: LENOVO
+ dmi.board.version: SDK0F82993 WIN
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: Lenovo G50-45
+ dmi.modalias: dmi:bvnLENOVO:bvrA2CN25WW(V1.07):bd08/26/2014:svnLENOVO:pn80E3:pvrLenovoG50-45:rvnLENOVO:rnLancer5B2:rvrSDK0F82993WIN:cvnLENOVO:ct10:cvrLenovoG50-45:
+ dmi.product.name: 80E3
+ dmi.product.version: Lenovo G50-45
+ dmi.sys.vendor: LENOVO

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1548317/+attachment/4578080/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1548317

Title:
  kernel: [some.number] Bluetooth: hci0 ACL packet for unknown
  connection handle ##

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Bluetooth receiver doesn't connect with kernel after sleep/boot-up. The receiver is awake because "kernel: [339132.269449] Bluetooth: hci0 ACL packet for unknown connection handle ##" appears in the system log because I'm shaking the mouse.
  Sometimes it takes over 4 minutes of shaking to reconnect the mouse.

  I do not know where to report this bug.

  Is it the kernel? Because it's the kernel that report that something is happening on the bluetooth receiver.
  Is it HCI? Because if I reset hci0, I have to shake the mouse again.
  Is it the hardware driver that enter sleep mode incorrectly?
  And finally, is it the bluetooth stack?

  This machine runs Ubuntu 16.04 but I've had this  problem as long as I've had this computer. It's a Lenovo G50-45 with a Realtek 8723BE Wifi/Bluetooth combo HARDCODED into the BIOS (It will not boot if you change the network card to something else, like Intel 7260).
  --- 
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  fredrik    1894 F.... pulseaudio
   /dev/snd/controlC1:  fredrik    1894 F.... pulseaudio
  CurrentDesktop: GNOME-Flashback:Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=9ec0fd10-34c8-49e3-b061-5a4ead3a24a9
  InstallationDate: Installed on 2015-01-22 (395 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: LENOVO 80E3
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-6-generic root=UUID=fce91e77-dd20-4685-92a5-d75cd06ff8b6 ro persistent quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-6.21-generic 4.4.1
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-6-generic N/A
   linux-backports-modules-4.4.0-6-generic  N/A
   linux-firmware                           1.156
  Tags:  xenial
  Uname: Linux 4.4.0-6-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2015-05-26 (272 days ago)
  UserGroups: adm cdrom dip lpadmin netdev plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/26/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: A2CN25WW(V1.07)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Lancer 5B2
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0F82993 WIN
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo G50-45
  dmi.modalias: dmi:bvnLENOVO:bvrA2CN25WW(V1.07):bd08/26/2014:svnLENOVO:pn80E3:pvrLenovoG50-45:rvnLENOVO:rnLancer5B2:rvrSDK0F82993WIN:cvnLENOVO:ct10:cvrLenovoG50-45:
  dmi.product.name: 80E3
  dmi.product.version: Lenovo G50-45
  dmi.sys.vendor: LENOVO

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