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Message #16217
[Bug 1062667] Re: 152d:2338 USB mounted SATA disk disconnects
Tom Brown, the issue you are reporting is an upstream one. Could you
please report this problem through the appropriate channel by following
the instructions _verbatim_ at
https://wiki.ubuntu.com/Bugs/Upstream/kernel#KernelTeam.2BAC8-KernelTeamBugPolicies.Overview_on_Reporting_Bugs_Upstream
?
Thank you for your understanding.
** Tags removed: kernel-bug-exists-upstream-v3.10.11 needs-upstream-testing
** Tags added: kernel-bug-exists-upstream-v3.12-rc1
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1062667
Title:
152d:2338 USB mounted SATA disk disconnects
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
I'm having a problem with a SATA disk connected to a USB adapter. The
disk is detected and its partitions mounted but after I use it for a
few seconds to minutes the adapter disappears and dmesg lists errors.
If I don't use the disk it stays healthy but running 'sudo cat
/dev/sdb5 > /dev/null' consistently causes a failure within a minute.
The disk works well connected to the internal slot of the same machine
and the adapter works well with a 40GB IDE disk I have on hand.
I looked at a similar looking bug, https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1012291
and booted a kernel from
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.2.27-precise/
which was reported as
Linux tb201 3.2.27-030227-generic #201208101235 SMP Fri Aug 10 16:36:17 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
[disk] Crucial m4 SSD 2.5 256GB
[sata-usb-adapter] Sabrent USB 2.0 to IDE/SATA Cable for 2.5-Inch/ 3.5-Inch / 5.25-Inch Drive with Power Adapter http://www.tigerdirect.com/applications/searchtools/item-details.asp?EdpNo=2329300
lsusb describes it as
ID 152d:2338 JMicron Technology Corp. / JMicron USA Technology Corp. JM20337 Hi-Speed USB to SATA & PATA Combo Bridge
[machine] thinkpad/lenovo x201
My original kernal is
$ uname -a
Linux tb201 3.2.0-30-generic #48-Ubuntu SMP Fri Aug 24 16:52:48 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
$ lsb_release -rd
Description: Ubuntu 12.04.1 LTS
Release: 12.04
[dmesg]
[ 1531.268620] usb 1-1.2: new high-speed USB device number 14 using ehci_hcd
[ 1531.365102] scsi8 : usb-storage 1-1.2:1.0
[ 1532.363152] scsi 8:0:0:0: Direct-Access M4-CT256 M4SSD2 PQ: 0 ANSI: 2 CCS
[ 1532.364388] sd 8:0:0:0: Attached scsi generic sg2 type 0
[ 1532.364941] sd 8:0:0:0: [sdc] 500118192 512-byte logical blocks: (256 GB/238 GiB)
[ 1532.365866] sd 8:0:0:0: [sdc] Write Protect is off
[ 1532.365874] sd 8:0:0:0: [sdc] Mode Sense: 00 38 00 00
[ 1532.368182] sd 8:0:0:0: [sdc] Asking for cache data failed
[ 1532.368189] sd 8:0:0:0: [sdc] Assuming drive cache: write through
[ 1532.370961] sd 8:0:0:0: [sdc] Asking for cache data failed
[ 1532.370967] sd 8:0:0:0: [sdc] Assuming drive cache: write through
[ 1532.372341] sdc: sdc1 sdc2 < sdc5 >
[ 1532.375711] sd 8:0:0:0: [sdc] Asking for cache data failed
[ 1532.375718] sd 8:0:0:0: [sdc] Assuming drive cache: write through
[ 1532.375723] sd 8:0:0:0: [sdc] Attached SCSI disk
[ 1532.557075] EXT2-fs (sdc1): warning: mounting unchecked fs, running e2fsck is recommended
[ 1563.212796] usb 1-1.2: reset high-speed USB device number 14 using ehci_hcd
[ 1573.351537] usb 1-1.2: reset high-speed USB device number 14 using ehci_hcd
[ 1610.072065] usb 1-1.2: reset high-speed USB device number 14 using ehci_hcd
[ 1610.155698] usb 1-1.2: device descriptor read/64, error -71
[ 1610.343162] usb 1-1.2: device descriptor read/64, error -71
[ 1610.518733] usb 1-1.2: reset high-speed USB device number 14 using ehci_hcd
[ 1610.602523] usb 1-1.2: device descriptor read/64, error -71
[ 1610.790042] usb 1-1.2: device descriptor read/64, error -71
[ 1610.965771] usb 1-1.2: reset high-speed USB device number 14 using ehci_hcd
[ 1611.380486] usb 1-1.2: device not accepting address 14, error -71
[ 1611.452549] usb 1-1.2: reset high-speed USB device number 14 using ehci_hcd
[ 1611.867289] usb 1-1.2: device not accepting address 14, error -71
[ 1611.867841] sd 8:0:0:0: Device offlined - not ready after error recovery
[ 1611.867854] sd 8:0:0:0: [sdc] Unhandled error code
[ 1611.867857] sd 8:0:0:0: [sdc] Result: hostbyte=DID_ABORT driverbyte=DRIVER_OK
[ 1611.867862] sd 8:0:0:0: [sdc] CDB: Read(10): 28 00 00 00 3c ae 00 00 08 00
[ 1611.867873] end_request: I/O error, dev sdc, sector 15534
[ 1611.867889] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.867894] sd 8:0:0:0: [sdc] killing request
[ 1611.867908] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.868009] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.868022] sd 8:0:0:0: [sdc] Unhandled error code
[ 1611.868025] sd 8:0:0:0: [sdc]
[ 1611.868028] usb 1-1.2: USB disconnect, device number 14
[ 1611.868031] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.868034] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[ 1611.868037] sd 8:0:0:0: [sdc] CDB: Read(10)
[ 1611.868039] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.868042] : 28 00 00 00 f6
[ 1611.868047] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.868049] 76 00 00 1a
[ 1611.868054] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.868056] 00
[ 1611.868059] end_request: I/O error, dev sdc, sector 63094
[ 1611.868066] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.868077] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.868087] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.875308] EXT2-fs (sdc1): previous I/O error to superblock detected
[ 1611.875310]
[ 1611.882694] EXT2-fs (sdc1): previous I/O error to superblock detected
[ 1611.882695]
[ 1611.882722] EXT2-fs (sdc1): previous I/O error to superblock detected
[ 1611.882723]
[ 1611.887142] EXT2-fs (sdc1): previous I/O error to superblock detected
[ 1611.887144]
[ 1611.887178] EXT2-fs (sdc1): previous I/O error to superblock detected
[ 1611.887179]
[ 1611.951292] usb 1-1.2: new high-speed USB device number 15 using ehci_hcd
[ 1612.039062] usb 1-1.2: device descriptor read/64, error -71
[ 1612.226569] usb 1-1.2: device descriptor read/64, error -71
[ 1612.402168] usb 1-1.2: new high-speed USB device number 16 using ehci_hcd
[ 1612.485966] usb 1-1.2: device descriptor read/64, error -71
[ 1612.673527] usb 1-1.2: device descriptor read/64, error -71
[ 1612.848871] usb 1-1.2: new high-speed USB device number 17 using ehci_hcd
[ 1613.263743] usb 1-1.2: device not accepting address 17, error -71
[ 1613.335865] usb 1-1.2: new high-speed USB device number 18 using ehci_hcd
[ 1613.750548] usb 1-1.2: device not accepting address 18, error -71
---
ApportVersion: 2.12.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 3883 F.... pulseaudio
ubuntu 14307 F.... pulseaudio
CasperVersion: 1.336
DistroRelease: Ubuntu 13.10
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130913)
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
ProcVersionSignature: Ubuntu 3.11.0-7.13-generic 3.11.0
RelatedPackageVersions:
linux-restricted-modules-3.11.0-7-generic N/A
linux-backports-modules-3.11.0-7-generic N/A
linux-firmware 1.114
Tags: saucy
Uname: Linux 3.11.0-7-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 12/01/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 6QET68WW (1.38 )
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6QET68WW(1.38):bd12/01/2011:svnLENOVO:pn:pvrThinkPadX201:rvnLENOVO:rn:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.version: ThinkPad X201
dmi.sys.vendor: LENOVO
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