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Message #162411
[Bug 1548867] Re: After upgrading to 4.2.0.30 there's no desktop
Hi,
As you suggested I've ran "apport-collect 1548867" command, a popup
appeared recollecting info and sended it. I suppose you will receive the
info. Just in case, is it possible to retrieve this log and attach here?
Thank you very much.
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1548867
Title:
After upgrading to 4.2.0.30 there's no desktop
Status in linux package in Ubuntu:
Confirmed
Bug description:
Hi,
This morning I've updated my Ubuntu 15.10 to kernel 4.2.0.30 and now
can't enter to the desktop. In fact, the laptop freezes after grub
screen.
If start from the recovery, from "upstart" option I get a message like
"upstart: broken pipe". And I enter to "recovery mode" options and
after resume with the normal start the desktop loads but only with
1024x768 or 800x600
I've have to start with the previous kernel, the 4.2.0.27. Then all
works as expected and I log to my desktop as usual.
Thank you very much.
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: albert 2638 F.... pulseaudio
/dev/snd/controlC1: albert 2638 F.... pulseaudio
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=3ea73c4c-4dc5-4f7f-8c97-d2f477414305
InstallationDate: Installed on 2016-01-20 (34 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Hewlett-Packard HP G62 Notebook PC
Package: linux (not installed)
ProcEnviron:
LANGUAGE=es_ES
TERM=xterm-256color
PATH=(custom, no user)
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic root=UUID=e34b1243-4d35-4e1d-ab47-19304b7c369b ro recovery nomodeset
ProcVersionSignature: Ubuntu 4.2.0-30.35-generic 4.2.8-ckt3
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.2.0-30-generic N/A
linux-backports-modules-4.2.0-30-generic N/A
linux-firmware 1.149.3
Tags: wily
UdevLog: Error: [Errno 2] No existe el archivo o el directorio: '/var/log/udev'
Uname: Linux 4.2.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 03/15/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.29
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 143C
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 62.3D
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd03/15/2011:svnHewlett-Packard:pnHPG62NotebookPC:pvr0594110000252710001020100:rvnHewlett-Packard:rn143C:rvr62.3D:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP G62 Notebook PC
dmi.product.version: 0594110000252710001020100
dmi.sys.vendor: Hewlett-Packard
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References