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Message #163367
[Bug 1506050] Re: intel cpu frequency is stuck at ~400mhz
Chris Ng,
FWIW, there is a big chance that the issue you observed is ultimately
caused by thermald depending on weakly specified behavior that is known
to be processor-model-specific, and which we now know to be also
microcode-level specific.
Please refer to bug #1480349, and remove thermald from your system.
Don't run thermald on any Xeon boxes.
Removing thermald has a good chance of fixing the issue you observed, as
the modified Ubuntu version that detects and refuses to run on Xeon
boxes had not yet been sucessfully backported to vivid-lts at the time I
wrote this reply.
A reboot is required after removing thermald, to ensure all processor
MSRs are reset to firmware/kernel defaults.
If you do test the new microcode with thermald removed, please drop us a
note on this bug report. Other users find this bug report through
Google, and the information would be helpful to them. If removing
thermald does NOT fix your issue, I would really like to know about it
to further try to debug this issue.
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-lts-vivid in Ubuntu.
https://bugs.launchpad.net/bugs/1506050
Title:
intel cpu frequency is stuck at ~400mhz
Status in linux-lts-vivid package in Ubuntu:
Invalid
Bug description:
I upgraded an install of 14.0.4.3 to the LST Enablement Stack for
Vivid (kernel 3.19) that is running on a Xeon E5-1630 V3 (a Haswell
Quad-Core) . Booting with 3.19 would result in the system being very
sluggish. 'cpupower frequency-info' would report that the CPU was
running at around 400mhz, as would 'cat
/sys/devices/system/cpu/cpu*/cpufreq/scaling_cur_freq'. The CPUs
would remain around 400mhz regardless of load.
This was using the intel_pstate driver and the powersave governor.
Switching to the performance governor had no effect. Using the acpi-
cpufreq driver also had no effect, the system was still sluggish even
though the reported frequencies in /sys/devices/.
Eventually I tracked it down to the original install having had the
intel_microcode package installed at some point. Once I removed this
then the CPU frequencies scaled correctly with load. FYI the
particular version installed was intel-microcode/trusty-updates,now
2.20140624-t-1ubuntu2 amd64.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-30-generic 3.19.0-30.34~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
NonfreeKernelModules: nvidia zfs zunicode zcommon znvpair zavl
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
Date: Wed Oct 14 12:38:05 2015
InstallationDate: Installed on 2014-08-05 (434 days ago)
InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)
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References