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Message #163663
[Bug 1550481] Re: hpsa driver causing kernel panics on HP ProLiant DL385p Gen8
Here's some version information, taken from the machine's iLO:
Product Name ProLiant DL385p Gen8
UUID 37303137-3332-584D-5134-303830335450
Server Serial Number MXQ40803TP
Product ID 710723-001
System ROM A28 02/06/2014
Backup System ROM 11/02/2013
Integrated Remote Console .NET Java
License Type iLO 4 Advanced
iLO Firmware Version 1.51 Jun 16 2014
Actually, I just saw that the iLO is giving me a "failed" status on the
HP Smart Array P420i Controller (firmware version 5.42), although all
the detailed diagnostics below it on the page show green. (I'm attaching
a screen shot.) I don't see any more diagnostic details in the web UI.
If there's something else I can check to help track this down, please
tell me.
** Attachment added: "Screen shot of the web UI showing a failure diagnostic in the iLO."
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1550481/+attachment/4584640/+files/phelps-ilo.png
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https://bugs.launchpad.net/bugs/1550481
Title:
hpsa driver causing kernel panics on HP ProLiant DL385p Gen8
Status in linux package in Ubuntu:
Confirmed
Bug description:
Doing regression testing on Ubuntu 14.04.4, we've found a big one: An
HP ProLiant DL385p Gen8 kernel panics on startup with the default
kernel for that version (4.2.0-27-generic). The server's display (see
screen shot taken via its BMC's remote KVM) shows a kernel panic that
seems to implicate the hpsa driver. This server boots and installs
every Trusty release through 14.04.3 (with a 3.19.0-25 kernel) just
fine.
I'm attaching log files from a 14.04.1 installation so that you can
have some hardware information, and a screen shot of the kernel panic
in 14.04.4.
We (the server certification team) have access to the server for a
limited period. Normally it's in OIL.
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References