kernel-packages team mailing list archive

[Evy Karavatselou <karavats@xxxxxxxxxx>]

apport information

** Tags added: apport-collected

** Description changed:

  After installing Ubuntu 14.04 LTS (Description:	Ubuntu 14.04.3 LTS, Release:	14.04) 
  on my Pegatron C15b notebook, the touchpad does not work. This is a dual-boot system, with Windows 10. On Windows 10, the Touchpad works fine. 
  I am also attaching a list of the devices, acquired via cat /proc/bus/input/devices > ~/devices
  Thank you in advance,
  Evy Karavatselou
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-49-generic 3.19.0-49.55~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-49.55~14.04.1-generic 3.19.8-ckt12
  Uname: Linux 3.19.0-49-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Feb  3 18:39:57 2016
  InstallationDate: Installed on 2015-11-28 (67 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: Upgraded to trusty on 2016-02-02 (0 days ago)
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.19
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  evy        1991 F.... pulseaudio
+  /dev/snd/controlC0:  evy        1991 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=fde56f96-3316-49fe-938e-7b6cf461984a
+ InstallationDate: Installed on 2015-11-28 (99 days ago)
+ InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
+ MachineType: PEGATRON CORPORATION C15B
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-51-generic.efi.signed root=UUID=140b6e5c-90b9-485b-930a-bd1bc953c21d ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.19.0-51.58~14.04.1-generic 3.19.8-ckt13
+ RelatedPackageVersions:
+  linux-restricted-modules-3.19.0-51-generic N/A
+  linux-backports-modules-3.19.0-51-generic  N/A
+  linux-firmware                             1.127.20
+ Tags:  trusty
+ Uname: Linux 3.19.0-51-generic x86_64
+ UpgradeStatus: Upgraded to trusty on 2016-02-02 (33 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 03/18/2014
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: C15B.616
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: C15B
+ dmi.board.vendor: PEGATRON CORPORATION
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: PEGATRON Computer Inc.
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrC15B.616:bd03/18/2014:svnPEGATRONCORPORATION:pnC15B:pvr1.0:rvnPEGATRONCORPORATION:rnC15B:rvr1.0:cvnPEGATRONComputerInc.:ct3:cvrToBeFilledByO.E.M.:
+ dmi.product.name: C15B
+ dmi.product.version: 1.0
+ dmi.sys.vendor: PEGATRON CORPORATION

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1541496/+attachment/4591410/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1541496

Title:
  Synaptics Touchpad does not work on C15b notebook

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After installing Ubuntu 14.04 LTS (Description:	Ubuntu 14.04.3 LTS, Release:	14.04) 
  on my Pegatron C15b notebook, the touchpad does not work. This is a dual-boot system, with Windows 10. On Windows 10, the Touchpad works fine. 
  I am also attaching a list of the devices, acquired via cat /proc/bus/input/devices > ~/devices
  Thank you in advance,
  Evy Karavatselou

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-49-generic 3.19.0-49.55~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-49.55~14.04.1-generic 3.19.8-ckt12
  Uname: Linux 3.19.0-49-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Feb  3 18:39:57 2016
  InstallationDate: Installed on 2015-11-28 (67 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: Upgraded to trusty on 2016-02-02 (0 days ago)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  evy        1991 F.... pulseaudio
   /dev/snd/controlC0:  evy        1991 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=fde56f96-3316-49fe-938e-7b6cf461984a
  InstallationDate: Installed on 2015-11-28 (99 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: PEGATRON CORPORATION C15B
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-51-generic.efi.signed root=UUID=140b6e5c-90b9-485b-930a-bd1bc953c21d ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-51.58~14.04.1-generic 3.19.8-ckt13
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-51-generic N/A
   linux-backports-modules-3.19.0-51-generic  N/A
   linux-firmware                             1.127.20
  Tags:  trusty
  Uname: Linux 3.19.0-51-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2016-02-02 (33 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 03/18/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: C15B.616
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: C15B
  dmi.board.vendor: PEGATRON CORPORATION
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: PEGATRON Computer Inc.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrC15B.616:bd03/18/2014:svnPEGATRONCORPORATION:pnC15B:pvr1.0:rvnPEGATRONCORPORATION:rnC15B:rvr1.0:cvnPEGATRONComputerInc.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: C15B
  dmi.product.version: 1.0
  dmi.sys.vendor: PEGATRON CORPORATION

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