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Message #165348
[Bug 1530012] Re: Asus Touch not detected in AUSUS F555U after installation of Ubuntu.
Saksham Singh, could you please post the output of the following terminal command:
usb-devices
** Tags removed: bios-outdated-206
** Tags added: latest-bios-206
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https://bugs.launchpad.net/bugs/1530012
Title:
Asus Touch not detected in AUSUS F555U after installation of Ubuntu.
Status in linux package in Ubuntu:
Incomplete
Bug description:
I bought a new Asus laptop about a couple of weeks back.
Touchpad is working fine in windows 10 (default OS), however the
touchpad wasn't detected by Ubuntu and therefore I'm unable to use
touchpad at all.
Laptop Model: ASUS F555U
OS: Ubuntu 15.04
GNOME: 3.14.1 (Ubuntu 2015-03-18)
Kernel: 3.19.0-42-generic (#48-Ubuntu SMP Thu Dec 17 22:54:45 UTC 2015)
And executing the commands below doesn't generate any output.
1) cat /proc/version_signature > version.log
2) sudo lspci -vnvn > lspci-vnvn.log
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-42-generic 3.19.0-42.48
ProcVersionSignature: Ubuntu 3.19.0-42.48-generic 3.19.8-ckt10
Uname: Linux 3.19.0-42-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: sakshamsingh 1554 F...m pulseaudio
/dev/snd/controlC0: sakshamsingh 1554 F.... pulseaudio
sakshamsingh 1795 F.... alsamixer
CurrentDesktop: Unity
Date: Wed Dec 30 12:21:33 2015
HibernationDevice: RESUME=UUID=7ac31225-e251-4e00-b4d1-0f9848cf28de
InstallationDate: Installed on 2015-12-24 (5 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:57de Realtek Semiconductor Corp.
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 002: ID 046d:c52e Logitech, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X555UJ
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-42-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.19.0-42-generic N/A
linux-backports-modules-3.19.0-42-generic N/A
linux-firmware 1.143.7
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/04/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X555UJ.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X555UJ
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555UJ.203:bd09/04/2015:svnASUSTeKCOMPUTERINC.:pnX555UJ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UJ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X555UJ
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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