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Message #165352
[Bug 1536552] Re: TouchPad not working on Acer Aspire R5-471T (called also R14)
devtom30, as per http://www.acer.com/ac/en/US/content/drivers an update
to your computer's buggy, insecure, and outdated BIOS is available
(1.05). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
Also, you don't have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.
If it's not reproducible, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-1.05
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https://bugs.launchpad.net/bugs/1536552
Title:
TouchPad not working on Acer Aspire R5-471T (called also R14)
Status in linux package in Ubuntu:
Incomplete
Bug description:
The touchpad is not working at all. Works good on pre-installed
Windows 10.
I don't know the brand/model of the touchpad.
Regards,
Tom
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-47-generic 3.19.0-47.53~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-47.53~14.04.1-generic 3.19.8-ckt10
Uname: Linux 3.19.0-47-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Jan 21 10:38:55 2016
InstallationDate: Installed on 2016-01-20 (0 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tom 1573 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=b5897211-5dc4-45a0-9d13-3b1f4a256288
InstallationDate: Installed on 2016-03-04 (3 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Acer Aspire R5-471T
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed root=UUID=afe2d21d-63b1-42e3-9f61-514a47068a7b ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-30.36-generic 4.2.8-ckt3
RelatedPackageVersions:
linux-restricted-modules-4.2.0-30-generic N/A
linux-backports-modules-4.2.0-30-generic N/A
linux-firmware 1.149.3
Tags: wily
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/11/2015
dmi.bios.vendor: Acer
dmi.bios.version: V1.03
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Luffy
dmi.board.vendor: Acer
dmi.board.version: V1.03
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAcer:bvrV1.03:bd09/11/2015:svnAcer:pnAspireR5-471T:pvrV1.03:rvnAcer:rnLuffy:rvrV1.03:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Aspire R5-471T
dmi.product.version: V1.03
dmi.sys.vendor: Acer
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