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[Bug 1536552] Re: TouchPad not working on Acer Aspire R5-471T (called also R14)

 

devtom30, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-1.05
** Tags added: latest-bios-1.05

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1536552

Title:
  TouchPad not working on Acer Aspire R5-471T (called also R14)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The touchpad is not working at all. Works good on pre-installed
  Windows 10.

  I don't know the brand/model of the touchpad.

  Regards,
  Tom

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-47-generic 3.19.0-47.53~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-47.53~14.04.1-generic 3.19.8-ckt10
  Uname: Linux 3.19.0-47-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Jan 21 10:38:55 2016
  InstallationDate: Installed on 2016-01-20 (0 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tom        1573 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.10
  HibernationDevice: RESUME=UUID=b5897211-5dc4-45a0-9d13-3b1f4a256288
  InstallationDate: Installed on 2016-03-04 (3 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Acer Aspire R5-471T
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed root=UUID=afe2d21d-63b1-42e3-9f61-514a47068a7b ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-30.36-generic 4.2.8-ckt3
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-30-generic N/A
   linux-backports-modules-4.2.0-30-generic  N/A
   linux-firmware                            1.149.3
  Tags:  wily
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/11/2015
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.03
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Luffy
  dmi.board.vendor: Acer
  dmi.board.version: V1.03
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAcer:bvrV1.03:bd09/11/2015:svnAcer:pnAspireR5-471T:pvrV1.03:rvnAcer:rnLuffy:rvrV1.03:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire R5-471T
  dmi.product.version: V1.03
  dmi.sys.vendor: Acer

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