kernel-packages team mailing list archive
-
kernel-packages team
-
Mailing list archive
-
Message #165603
[Bug 1552333] Re: After upgrade to 4.2 kernel Ubuntu 14.04 LTS randomly freezes completely
V B, thank you for reporting this and helping make Ubuntu better.
As per http://www.dell.com/support/home/us/en/19/product-
support/product/xps-15-9530/drivers?os=biosa an update to your
computer's buggy, insecure, and outdated BIOS is available (A09). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
Also, you don't have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.
If it's not reproducible, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-a09
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1552333
Title:
After upgrade to 4.2 kernel Ubuntu 14.04 LTS randomly freezes
completely
Status in linux package in Ubuntu:
Incomplete
Bug description:
I am not sure whether this is related to Xorg because of following:
Today it happened a few times this complete freeze. Before today never
happened. Today I did a normal system update in the morning, then a
ditro upgrade which just upgraded a few unimportant packages, then the
first freeze happened. Later I upgraded the kernel from 3.19.0 to
4.2.0 and after that a few more freezes happened. I attached the apt
log generated today and including the last update yesterday:
apt_log_for_day_with_upgrade_to_kernel4.2.log. Each time this
happened, before freeze I saw in the log something like:
9492 Mar 2 14:00:08 my-ubunty kernel: [ 2514.659171] [drm] HPD
interrupt storm detected on connector HDMI-A-1: switching from hotplug
detection to polling
And once or twice I saw right after that something like:
9493 Mar 2 14:01:13 my-ubuntu compiz: pam_ecryptfs: seteuid error
Then some binary content
I also use disk encryption (the one from Ubuntu).
Each time the freezing happened, the mouse and keyboard weer dead and
the screen was frozen in whatever content was displaying at that
point. So the only think I could do is to press the power button for 5
seconds.
I upgraded from 3.19 kernel (linux-generic-lts-vivid) as follows:
$ sudo apt-get update
$ sudo apt-get install linux-generic-lts-wily
Thank you.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 4.2.0-30.36~14.04.1-generic 4.2.8-ckt3
Uname: Linux 4.2.0-30-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Mar 2 16:35:13 2016
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.248+bdcom, 3.19.0-51-generic, x86_64: installed
bcmwl, 6.30.223.248+bdcom, 4.2.0-30-generic, x86_64: installed
EcryptfsInUse: Yes
GpuHangFrequency: Several times a day
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Today
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:05fe]
Subsystem: Dell Device [1028:05fe]
InstallationDate: Installed on 2015-09-28 (156 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: Dell Inc. XPS 15 9530
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-30-generic root=/dev/mapper/ubuntu--vg-root ro cgroup_enable=memory swapaccount=1 quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/15/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: XPS 15 9530
dmi.board.vendor: Dell Inc.
dmi.board.version: A07
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd10/15/2014:svnDellInc.:pnXPS159530:pvrA07:rvnDellInc.:rnXPS159530:rvrA07:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: XPS 15 9530
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Wed Mar 2 16:15:49 2016
xserver.configfile: default
xserver.errors:
Failed to load module "nvidia" (module does not exist, 0)
Failed to load module "nvidia" (module does not exist, 0)
NOUVEAU(G0): Failed to initialise context object: 2D_NVC0 (0)
NOUVEAU(G0): Error initialising acceleration. Falling back to NoAccel
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.17.1-0ubuntu3.1~trusty1
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1552333/+subscriptions