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[Bug 1550879] Re: [Dell Inc. Inspiron 7559] suspend/resume failure

 

Jimmy Pan, thank you for reporting this and helping make Ubuntu better.

As per http://www.dell.com/support/home/us/en/19/product-
support/product/inspiron-15-7559-laptop/drivers an update to your
computer's buggy, insecure, and outdated BIOS is available (1.1.5). If
you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.

If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.1.5

** Changed in: linux (Ubuntu)
   Importance: High => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1550879

Title:
  [Dell Inc. Inspiron 7559] suspend/resume failure

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When using command of pm-suspend, the machine might be suspended, but
  cannot be waken either by clicking the keyboard or power button.

  Sometimes the suspension will fail too.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-8-generic 4.4.0-8.23
  ProcVersionSignature: Ubuntu 4.4.0-8.23-generic 4.4.2
  Uname: Linux 4.4.0-8-generic x86_64
  Annotation: This occurred during a previous suspend, and prevented the system from resuming properly.
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   pjm        2439 F...m pulseaudio
   /dev/snd/controlC0:  pjm        2439 F.... pulseaudio
  Date: Sun Feb 28 15:30:13 2016
  DuplicateSignature: suspend/resume:Dell Inc. Inspiron 7559:1.1.3
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=447ec3f7-71bc-498d-ba0f-03ed68deccf2
  InstallationDate: Installed on 2016-02-27 (0 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160225)
  InterpreterPath: /usr/bin/python3.5
  MachineType: Dell Inc. Inspiron 7559
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-8-generic.efi.signed root=UUID=d19074ca-3e53-4e29-b6ba-95daa56f7da0 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-8-generic N/A
   linux-backports-modules-4.4.0-8-generic  N/A
   linux-firmware                           1.156
  SourcePackage: linux
  Title: [Dell Inc. Inspiron 7559] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 11/05/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.3
  dmi.board.name: 0H87XC
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd11/05/2015:svnDellInc.:pnInspiron7559:pvr1.1.3:rvnDellInc.:rn0H87XC:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 7559
  dmi.product.version: 1.1.3
  dmi.sys.vendor: Dell Inc.

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