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[Bug 1551712] Re: Belkin Thunderbolt 2 Express Dock HD display port hot plug not supported.

 

graingert, thank you for reporting this and helping make Ubuntu better.

In order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1551712

Title:
  Belkin Thunderbolt 2 Express Dock HD display port hot plug not
  supported.

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  There are two problems when using this dock:

  1. When booted, connecting the dock only allows USB and Ethernet to work, it does not support HDMI or DisplayPort monitors
  2. When booted with the device connected, while the device works fine, reseating the dock causes no adapters to work (No USB, Ethernet, HDMI and DisplayPort)

  This makes this dock and other Thunderbolt docks unusable, because I
  can't hotplug it correctly.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-30-generic 4.2.0-30.36
  ProcVersionSignature: Ubuntu 4.2.0-30.36-generic 4.2.8-ckt3
  Uname: Linux 4.2.0-30-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  graingert   1560 F.... pulseaudio
   /dev/snd/controlC0:  graingert   1560 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Mar  1 12:42:39 2016
  InstallationDate: Installed on 2016-01-05 (55 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Apple Inc. MacBookPro12,1
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-30-generic.efi.signed root=UUID=665d68d7-0c44-48e6-9e4c-9496a5c21d21 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-30-generic N/A
   linux-backports-modules-4.2.0-30-generic  N/A
   linux-firmware                            1.149.3
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/26/2015
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MBP121.88Z.0167.B15.1510261437
  dmi.board.name: Mac-E43C1C25D4880AD6
  dmi.board.vendor: Apple Inc.
  dmi.board.version: MacBookPro12,1
  dmi.chassis.type: 9
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-E43C1C25D4880AD6
  dmi.modalias: dmi:bvnAppleInc.:bvrMBP121.88Z.0167.B15.1510261437:bd10/26/2015:svnAppleInc.:pnMacBookPro12,1:pvr1.0:rvnAppleInc.:rnMac-E43C1C25D4880AD6:rvrMacBookPro12,1:cvnAppleInc.:ct9:cvrMac-E43C1C25D4880AD6:
  dmi.product.name: MacBookPro12,1
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Inc.

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