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[Bug 1551787] Re: Ubuntu crashed after Laptop is collapsed

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Tue, 08 Mar 2016 10:01:59 -0000
Reply-to: Bug 1551787 <1551787@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
David Georg Reichelt, thank you for reporting this and helping make
Ubuntu better.

As per http://support.lenovo.com/us/en/products/Laptops-and-
netbooks/ThinkPad-T-Series-laptops/ThinkPad-
T440s?linkTrack=GPS:Body_Search%20Products&beta=false an update to your
computer's buggy, insecure, and outdated BIOS is available (2.37). If
you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.

If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-2.37

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

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https://bugs.launchpad.net/bugs/1551787

Title:
  Ubuntu crashed after Laptop is collapsed

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After I collapsed the laptop, disconnected a monitor and took the
  laptop to another place with a docking station and monitor, Ubuntu
  15.10 was not restartable again. It is a Thinkpad T440s. It was
  possible to change keyboard lights via Fn + Space, but it was not
  possible to restart the laptop by hitting any button or by hitting the
  power button. I only could hit the power button for some seconds, so
  Ubuntu could restart. I have no clue what package caused this.

  kern.log contains:

  Mar  1 15:15:22 reichelt-ThinkPad-T440s kernel: [   26.919927] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready
  Mar  1 15:15:23 reichelt-ThinkPad-T440s kernel: [   27.499806] Bluetooth: RFCOMM TTY layer initialized
  Mar  1 15:15:23 reichelt-ThinkPad-T440s kernel: [   27.499813] Bluetooth: RFCOMM socket layer initialized
  Mar  1 15:15:23 reichelt-ThinkPad-T440s kernel: [   27.499818] Bluetooth: RFCOMM ver 1.11
  Mar  1 15:15:25 reichelt-ThinkPad-T440s kernel: [   29.953253] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready
  Mar  1 15:15:30 reichelt-ThinkPad-T440s kernel: [   34.605776] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready
  Mar  1 15:15:31 reichelt-ThinkPad-T440s gnome-session[1927]: Entering running state
  Mar  1 15:15:33 reichelt-ThinkPad-T440s kernel: [   37.577783] wlan0: authenticate with 0c:85:25:68:72:eb
  Mar  1 15:15:33 reichelt-ThinkPad-T440s kernel: [   37.584251] wlan0: send auth to 0c:85:25:68:72:eb (try 1/3)
  Mar  1 15:15:33 reichelt-ThinkPad-T440s kernel: [   37.660589] wlan0: authenticated
  Mar  1 15:15:33 reichelt-ThinkPad-T440s kernel: [   37.661279] wlan0: associate with 0c:85:25:68:72:eb (try 1/3)
  Mar  1 15:15:33 reichelt-ThinkPad-T440s kernel: [   37.667460] wlan0: RX AssocResp from 0c:85:25:68:72:eb (capab=0x11 status=0 aid=10)
  Mar  1 15:15:33 reichelt-ThinkPad-T440s kernel: [   37.670657] wlan0: associated
  Mar  1 15:15:33 reichelt-ThinkPad-T440s kernel: [   37.670693] IPv6: ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
  Mar  1 15:15:33 reichelt-ThinkPad-T440s kernel: [   37.673874] cfg80211: Regulatory domain changed to country: DE
  Mar  1 15:15:33 reichelt-ThinkPad-T440s kernel: [   37.673877] cfg80211:  DFS Master region: ETSI
  Mar  1 15:15:33 reichelt-ThinkPad-T440s kernel: [   37.673878] cfg80211:   (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time)
  Mar  1 15:15:33 reichelt-ThinkPad-T440s kernel: [   37.673880] cfg80211:   (2400000 KHz - 2483500 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A)
  Mar  1 15:15:33 reichelt-ThinkPad-T440s kernel: [   37.673881] cfg80211:   (5150000 KHz - 5250000 KHz @ 80000 KHz, 200000 KHz AUTO), (N/A, 2000 mBm), (N/A)
  Mar  1 15:15:33 reichelt-ThinkPad-T440s kernel: [   37.673883] cfg80211:   (5250000 KHz - 5350000 KHz @ 80000 KHz, 200000 KHz AUTO), (N/A, 2000 mBm), (0 s)
  Mar  1 15:15:33 reichelt-ThinkPad-T440s kernel: [   37.673884] cfg80211:   (5470000 KHz - 5725000 KHz @ 160000 KHz), (N/A, 2698 mBm), (0 s)
  Mar  1 15:15:33 reichelt-ThinkPad-T440s kernel: [   37.673885] cfg80211:   (57000000 KHz - 66000000 KHz @ 2160000 KHz), (N/A, 4000 mBm), (N/A)
  Mar  1 15:15:33 reichelt-ThinkPad-T440s kernel: [   37.764423] wlan0: Limiting TX power to 17 dBm as advertised by 0c:85:25:68:72:eb
  Mar  1 15:17:38 reichelt-ThinkPad-T440s kernel: [  162.965399] usb 1-3: new low-speed USB device number 5 using xhci_hcd
  Mar  1 15:17:38 reichelt-ThinkPad-T440s kernel: [  163.097082] usb 1-3: New USB device found, idVendor=03f0, idProduct=094a
  Mar  1 15:17:38 reichelt-ThinkPad-T440s kernel: [  163.097090] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
  Mar  1 15:17:38 reichelt-ThinkPad-T440s kernel: [  163.097094] usb 1-3: Product: HP USB Optical Mouse
  Mar  1 15:17:38 reichelt-ThinkPad-T440s kernel: [  163.097097] usb 1-3: Manufacturer: PixArt
  Mar  1 15:17:38 reichelt-ThinkPad-T440s kernel: [  163.098197] usb 1-3: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
  Mar  1 15:17:38 reichelt-ThinkPad-T440s kernel: [  163.130256] hidraw: raw HID events driver (C) Jiri Kosina
  Mar  1 15:17:38 reichelt-ThinkPad-T440s kernel: [  163.135844] usbcore: registered new interface driver usbhid
  Mar  1 15:17:38 reichelt-ThinkPad-T440s kernel: [  163.135847] usbhid: USB HID core driver
  Mar  1 15:17:38 reichelt-ThinkPad-T440s kernel: [  163.138802] input: PixArt HP USB Optical Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/0003:03F0:094A.0001/input/input17
  Mar  1 15:17:38 reichelt-ThinkPad-T440s kernel: [  163.193472] hid-generic 0003:03F0:094A.0001: input,hidraw0: USB HID v1.11 Mouse [PixArt HP USB Optical Mouse] on usb-0000:00:14.0-3/input0
  Mar  1 15:32:44 reichelt-ThinkPad-T440s kernel: [ 1068.664276] usb 1-3: USB disconnect, device number 5
  Mar  1 15:32:46 reichelt-ThinkPad-T440s kernel: [ 1070.577753] thinkpad_acpi: EC reports that Thermal Table has changed
  Mar  1 15:32:56 reichelt-ThinkPad-T440s kernel: [ 1080.720873] thinkpad_acpi: docked into hotplug port replicator
  Mar  1 15:32:58 reichelt-ThinkPad-T440s kernel: [ 1082.309852] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx
  Mar  1 15:32:58 reichelt-ThinkPad-T440s kernel: [ 1082.309857] e1000e 0000:00:19.0 eth0: 10/100 speed: disabling TSO
  Mar  1 15:32:58 reichelt-ThinkPad-T440s kernel: [ 1082.309887] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
  Mar  1 15:33:14 reichelt-ThinkPad-T440s kernel: [ 1098.597432] usb 2-3: new SuperSpeed USB device number 2 using xhci_hcd

  Mar  1 15:33:14 reichelt-ThinkPad-T440s kernel: [ 1098.615012] usb 2-3: New USB device found, idVendor=17ef, idProduct=1010
  Mar  1 15:33:14 reichelt-ThinkPad-T440s kernel: [ 1098.615016] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
  Mar  1 15:33:14 reichelt-ThinkPad-T440s kernel: [ 1098.615017] usb 2-3: Product: Lenovo ThinkPad Dock
  Mar  1 15:33:14 reichelt-ThinkPad-T440s kernel: [ 1098.615019] usb 2-3: Manufacturer: LENOVO
  Mar  1 15:33:14 reichelt-ThinkPad-T440s kernel: [ 1098.616895] hub 2-3:1.0: USB hub found
  Mar  1 15:33:14 reichelt-ThinkPad-T440s kernel: [ 1098.616998] hub 2-3:1.0: 4 ports detected
  Mar  1 15:33:14 reichelt-ThinkPad-T440s kernel: [ 1098.789394] usb 1-3: new high-speed USB device number 6 using xhci_hcd
  Mar  1 15:33:14 reichelt-ThinkPad-T440s kernel: [ 1098.919489] usb 1-3: New USB device found, idVendor=17ef, idProduct=1010
  Mar  1 15:33:14 reichelt-ThinkPad-T440s kernel: [ 1098.919493] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
  Mar  1 15:33:14 reichelt-ThinkPad-T440s kernel: [ 1098.919495] usb 1-3: Product: Lenovo ThinkPad Dock
  Mar  1 15:33:14 reichelt-ThinkPad-T440s kernel: [ 1098.919497] usb 1-3: Manufacturer: LENOVO
  Mar  1 15:33:14 reichelt-ThinkPad-T440s kernel: [ 1098.920143] hub 1-3:1.0: USB hub found
  Mar  1 15:33:14 reichelt-ThinkPad-T440s kernel: [ 1098.920513] hub 1-3:1.0: 4 ports detected
  Mar  1 15:33:15 reichelt-ThinkPad-T440s kernel: [ 1099.173898] thinkpad_acpi: EC reports that Thermal Table has changed
  Mar  1 15:33:15 reichelt-ThinkPad-T440s kernel: [ 1099.209379] usb 1-3.4: new high-speed USB device number 7 using xhci_hcd
  Mar  1 15:33:15 reichelt-ThinkPad-T440s kernel: [ 1099.310051] usb 1-3.4: New USB device found, idVendor=17ef, idProduct=100f
  Mar  1 15:33:15 reichelt-ThinkPad-T440s kernel: [ 1099.310056] usb 1-3.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  Mar  1 15:33:15 reichelt-ThinkPad-T440s kernel: [ 1099.310058] usb 1-3.4: Product: Lenovo ThinkPad Dock
  Mar  1 15:33:15 reichelt-ThinkPad-T440s kernel: [ 1099.310059] usb 1-3.4: Manufacturer: Lenovo
  Mar  1 15:33:15 reichelt-ThinkPad-T440s kernel: [ 1099.310060] usb 1-3.4: SerialNumber: Rev1.2
  Mar  1 15:33:15 reichelt-ThinkPad-T440s kernel: [ 1099.310503] hub 1-3.4:1.0: USB hub found
  Mar  1 15:33:15 reichelt-ThinkPad-T440s kernel: [ 1099.310529] hub 1-3.4:1.0: 3 ports detected
  Mar  1 15:33:20 reichelt-ThinkPad-T440s kernel: [ 1104.085586] usb 1-3.1: new low-speed USB device number 8 using xhci_hcd
  Mar  1 15:33:20 reichelt-ThinkPad-T440s kernel: [ 1104.190042] usb 1-3.1: New USB device found, idVendor=03f0, idProduct=094a
  Mar  1 15:33:20 reichelt-ThinkPad-T440s kernel: [ 1104.190046] usb 1-3.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
  Mar  1 15:33:20 reichelt-ThinkPad-T440s kernel: [ 1104.190048] usb 1-3.1: Product: HP USB Optical Mouse
  Mar  1 15:33:20 reichelt-ThinkPad-T440s kernel: [ 1104.190049] usb 1-3.1: Manufacturer: PixArt
  Mar  1 15:33:20 reichelt-ThinkPad-T440s kernel: [ 1104.190197] usb 1-3.1: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
  Mar  1 15:33:20 reichelt-ThinkPad-T440s kernel: [ 1104.192426] input: PixArt HP USB Optical Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3.1/1-3.1:1.0/0003:03F0:094A.0002/input/input18
  Mar  1 15:33:20 reichelt-ThinkPad-T440s kernel: [ 1104.245739] hid-generic 0003:03F0:094A.0002: input,hidraw0: USB HID v1.11 Mouse [PixArt HP USB Optical Mouse] on usb-0000:00:14.0-3.1/input0
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1541.820591] SGI XFS with ACLs, security attributes, realtime, no debug enabled
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1541.834331] JFS: nTxBlock = 8192, nTxLock = 65536
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1541.843883] ntfs: driver 2.1.32 [Flags: R/O MODULE].
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1541.859508] QNX4 filesystem 0.2.3 registered.
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1541.931578] raid6: sse2x1   gen()  9870 MB/s
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1541.999541] raid6: sse2x1   xor()  7827 MB/s
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1542.067511] raid6: sse2x2   gen() 12876 MB/s
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1542.135487] raid6: sse2x2   xor()  8515 MB/s
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1542.203442] raid6: sse2x4   gen() 14610 MB/s
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1542.271420] raid6: sse2x4   xor()  9996 MB/s
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1542.339373] raid6: avx2x1   gen() 19298 MB/s
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1542.407357] raid6: avx2x2   gen() 22003 MB/s
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1542.475318] raid6: avx2x4   gen() 25643 MB/s
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1542.475321] raid6: using algorithm avx2x4 gen() 25643 MB/s
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1542.475322] raid6: using avx2x2 recovery algorithm
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1542.476530] xor: automatically using best checksumming function:
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1542.515293]    avx       : 30388.000 MB/sec
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1542.529691] Btrfs loaded
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1542.583934] EXT4-fs (sda2): unable to read superblock
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1542.584874] EXT4-fs (sda2): unable to read superblock
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1542.585666] EXT4-fs (sda2): unable to read superblock
  Mar  1 15:40:38 reichelt-ThinkPad-T440s kernel: [ 1542.586564] FAT-fs (sda2): bogus number of reserved sectors

  The syslog is attached.
  --- 
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  reichelt   1957 F.... pulseaudio
   /dev/snd/controlC1:  reichelt   1957 F.... pulseaudio
  DistroRelease: Ubuntu 15.10
  HibernationDevice: RESUME=UUID=62c6cb1d-c5c0-47bb-8057-883ccf98c672
  InstallationDate: Installed on 2014-09-08 (540 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: LENOVO 20ARS0BH00
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic root=UUID=4ad311ff-cad6-43bc-a811-bb7394651141 ro crashkernel=384M-:128M
  ProcVersionSignature: Ubuntu 4.2.0-30.36-generic 4.2.8-ckt3
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-30-generic N/A
   linux-backports-modules-4.2.0-30-generic  N/A
   linux-firmware                            1.149.3
  Tags:  wily
  Uname: Linux 4.2.0-30-generic x86_64
  UpgradeStatus: Upgraded to wily on 2016-02-23 (8 days ago)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 05/20/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GJET77WW (2.27 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20ARS0BH00
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGJET77WW(2.27):bd05/20/2014:svnLENOVO:pn20ARS0BH00:pvrThinkPadT440s:rvnLENOVO:rn20ARS0BH00:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20ARS0BH00
  dmi.product.version: ThinkPad T440s
  dmi.sys.vendor: LENOVO

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