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[Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error

 

Christopher M. Penalver, testing update

(1) Booted into live DVD of Raring. Same problem, scanner does not work.
Apport collect did not work even after installing python - see attached
file of terminal dialogue

(2) Booted into live DVD of Saucy. Could not even find simple scan or
any menu. I correct my previous message, the Saucy install DVD does give
the option to try it, i.e. run a live DVD environment. I just could not
read it, because as I mentioned in my previous message, the explanations
were not readeable, just plane character squares. This is a bug in the
ISO image. Somebody selected the wrong font.

(3) I also trried to follow your instruction (quote: ...Please do not
test the daily kernel folder, but the one all the way at the bottom...),
and tested kernel 3.12 - see attached file. Saccer does not work.

Problems:

(A) Presently I can boot into three environments: Raring and Saucy on
sda, of which Saucy is extremely slow and useless. The third environment
is FC3 on sdb. The problem is that since I installed Saucy it looks like
grub only looks at the Sacy environment for cfg file. Can you please
tell me how to get rid of Saucy and make sure grub reads the Raring cfg
file at boot?

(B) After I installed kernel 3.12 for testing my Raring environment has
an error indicator on the update gizmo on top of the right hand corner
of my screen telling me to run the Package Manager from the right click
menu. The right click menu of that gizmo (sorry, I don't know the
official name panel? aplet? etc.) only gives me choices of More or
Remove. So can you please help me how to fix this condition.

Please, understand that I'm new to Ubuntu and am not familiar with
Ubuntu lingo, shortcuts, etc.

One final note: are you sure it is a kernel problem that scanner does
not work? Please, read my first message on top of this thread. lsusb
recognizes the scanner, sane-find-scanner finds it, but scanimage cannot
access it because  it is "busy".

** Attachment added: "for item (1)"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3832766/+files/Raring_LiveDVD_testing

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https://bugs.launchpad.net/bugs/1184165

Title:
  03f0:1205 Scanner does not work: Simple scan gives a device busy error

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This is a virgin installation of 13.04.

  Scanner is not found - reported by Simple scan. I tried Ask Ubuntu,
  but got no answer.

  I have a parallel installation of 12.xx on the same computer, and
  scanner does work. So what is specific about 13.04?

  I have also an old FC-3 installation and the scanner works, using sane
  with xinetd. I notice that 13.04 does not use xinetd. So how is the
  scanner accessed? Whatever it is, it works on 12.xx and does not on
  13.04.

  In terminal mode:

  sane-find-scanner
     found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002

  scanimage -L
     [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12)
     [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy

  lsusb
     Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C
     Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
     Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  --- 
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: i386
  DistroRelease: Ubuntu 13.04
  InstallationDate: Installed on 2013-05-14 (130 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release i386 (20130423.1)
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Tags:  raring
  Uname: Linux 3.12.0-031200rc1-generic i686
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video

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