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[Bug 1552938] Re: Keyboard not working on boot and stop job taking forever

 

Alex:
>"There is however(on boot) a purple screen for a couple of seconds before it turns black and reappears with the input box for the decryption password, but that might be normal."

It might be.

>"The shutdown now seems to work every now and then. Sometimes it shuts
down quickly but other times it hangs for a long time after "[ OK ]
Stopped Thermal Daemon Service", I'm not sure what it's waiting for, so
something seems to be wrong there. Should I mark this bug as fixed and
create a new one as the problem has changed with the latest kernel?"

Given the issue scoped to this report "Keyboard not working on boot" has
been resolved, then this report is considered closed. However, you are
welcome to file a new report about the shutdown delay.

** Changed in: linux (Ubuntu)
       Status: Fix Released => Invalid

** Summary changed:

- Keyboard not working on boot and stop job taking forever
+ Keyboard not working on boot

** Description changed:

- When using the 4.4.0-9-generic the splash screen that asks for my
- encryption password don't register any keypresses. If i force the laptop
- to shut down and boot again the screen doesn't even show, it's just
- purple. But then I can enter my password and hit enter and it will
- unlock and bring me to the Ubuntu login screen.
- 
- When shutting down it hangs on "A stop job is running..." (/dev/dm-0 i
- think it was) until it times out (90 sec).
- 
- If I switch back to the 4.4.0-8-generic kernel it all works just fine,
- boot goes to splash screen, I can type in my encryption password, and it
- also shuts down without waiting for 90 secs.
- 
- Description:	Ubuntu Xenial Xerus (development branch)
- Release:	16.04
+ When using the 4.4.0-9-generic, keyboard doesn't work. If I switch back
+ to the 4.4.0-8-generic kernel it works fine.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-9-generic 4.4.0-9.24
  ProcVersionSignature: Ubuntu 4.4.0-9.24-generic 4.4.3
  Uname: Linux 4.4.0-9-generic x86_64
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  alex       1855 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  alex       1855 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Mar  3 23:22:08 2016
  HibernationDevice: RESUME=UUID=add8cb80-aaf0-4bf3-ae7c-98168105a6f9
  InstallationDate: Installed on 2016-02-03 (29 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160203)
  Lsusb:
-  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
-  Bus 001 Device 002: ID 0a5c:6412 Broadcom Corp. 
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 002: ID 0a5c:6412 Broadcom Corp.
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. XPS 13 9350
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-9-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
  RelatedPackageVersions:
-  linux-restricted-modules-4.4.0-9-generic N/A
-  linux-backports-modules-4.4.0-9-generic  N/A
-  linux-firmware                           1.156
+  linux-restricted-modules-4.4.0-9-generic N/A
+  linux-backports-modules-4.4.0-9-generic  N/A
+  linux-firmware                           1.156
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/18/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.9
  dmi.board.asset.tag: HF8KD72
  dmi.board.name: 076F9T
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.asset.tag: HF8KD72
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.1.9:bd12/18/2015:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn076F9T:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9350
  dmi.sys.vendor: Dell Inc.

-- 
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https://bugs.launchpad.net/bugs/1552938

Title:
  Keyboard not working on boot

Status in linux package in Ubuntu:
  Invalid

Bug description:
  When using the 4.4.0-9-generic, keyboard doesn't work. If I switch
  back to the 4.4.0-8-generic kernel it works fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-9-generic 4.4.0-9.24
  ProcVersionSignature: Ubuntu 4.4.0-9.24-generic 4.4.3
  Uname: Linux 4.4.0-9-generic x86_64
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  alex       1855 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Mar  3 23:22:08 2016
  HibernationDevice: RESUME=UUID=add8cb80-aaf0-4bf3-ae7c-98168105a6f9
  InstallationDate: Installed on 2016-02-03 (29 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160203)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 0a5c:6412 Broadcom Corp.
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. XPS 13 9350
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-9-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-9-generic N/A
   linux-backports-modules-4.4.0-9-generic  N/A
   linux-firmware                           1.156
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/18/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.9
  dmi.board.asset.tag: HF8KD72
  dmi.board.name: 076F9T
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.asset.tag: HF8KD72
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.1.9:bd12/18/2015:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn076F9T:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9350
  dmi.sys.vendor: Dell Inc.

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References