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[Bug 1555099] Re: CPU soft lockup when using lspci

 

apport information

** Tags added: apport-collected xenial

** Description changed:

  Kernel:
  4.4.0-10-generic
  
  Machine:
  Dell Inspiron 15 i7559
  
  CPU:
  Intel i5-6300hq
  
  Note:
  The soft lockup happened a lot, like using lshw, during installation, when powering off, etc..
+ --- 
+ ApportVersion: 2.20-0ubuntu3
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/pcmC0D0p:   pjm        3551 F...m pulseaudio
+  /dev/snd/controlC0:  pjm        3551 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 16.04
+ HibernationDevice: RESUME=UUID=447ec3f7-71bc-498d-ba0f-03ed68deccf2
+ InstallationDate: Installed on 2016-02-27 (11 days ago)
+ InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160225)
+ MachineType: Dell Inc. Inspiron 7559
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-10-generic.efi.signed root=UUID=d19074ca-3e53-4e29-b6ba-95daa56f7da0 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.4.0-10.25-generic 4.4.3
+ RelatedPackageVersions:
+  linux-restricted-modules-4.4.0-10-generic N/A
+  linux-backports-modules-4.4.0-10-generic  N/A
+  linux-firmware                            1.156
+ Tags:  xenial
+ Uname: Linux 4.4.0-10-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 01/14/2016
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.1.5
+ dmi.board.name: 0H87XC
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Dell Inc.
+ dmi.chassis.version: Not Specified
+ dmi.modalias: dmi:bvnDellInc.:bvr1.1.5:bd01/14/2016:svnDellInc.:pnInspiron7559:pvr1.1.5:rvnDellInc.:rn0H87XC:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
+ dmi.product.name: Inspiron 7559
+ dmi.product.version: 1.1.5
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1555099/+attachment/4594980/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1555099

Title:
  CPU soft lockup when using lspci

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Kernel:
  4.4.0-10-generic

  Machine:
  Dell Inspiron 15 i7559

  CPU:
  Intel i5-6300hq

  Note:
  The soft lockup happened a lot, like using lshw, during installation, when powering off, etc..
  --- 
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   pjm        3551 F...m pulseaudio
   /dev/snd/controlC0:  pjm        3551 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=447ec3f7-71bc-498d-ba0f-03ed68deccf2
  InstallationDate: Installed on 2016-02-27 (11 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160225)
  MachineType: Dell Inc. Inspiron 7559
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-10-generic.efi.signed root=UUID=d19074ca-3e53-4e29-b6ba-95daa56f7da0 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-10.25-generic 4.4.3
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-10-generic N/A
   linux-backports-modules-4.4.0-10-generic  N/A
   linux-firmware                            1.156
  Tags:  xenial
  Uname: Linux 4.4.0-10-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 01/14/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.5
  dmi.board.name: 0H87XC
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvr1.1.5:bd01/14/2016:svnDellInc.:pnInspiron7559:pvr1.1.5:rvnDellInc.:rn0H87XC:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 7559
  dmi.product.version: 1.1.5
  dmi.sys.vendor: Dell Inc.

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References