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[Bug 1556228] Missing required logs.


This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1556228

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This change has been made by an automated script, maintained by the
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** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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  HP Notebook Probook 440 G3  HDA Intel PCH horrible sounds while

Status in alsa-driver package in Ubuntu:
Status in linux package in Ubuntu:

Bug description:
  At first there was no native recognition of my sound driver (see this [ https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554 ] a lot of others a experiencing this problem)
  so there was a workaround to fix that, the notebook has sound output now, but ever since i got these horrible scratching noises while booting, which i dont have booting windows, which is kinda surprising while one could take it for a bios or hardware problem.

  basic workaround for fixing missing sound driver was adding two lines to the /etc/modprobe.d/alsa-base.conf
  options snd-hda-intel single_cmd=1
  options snd-hda-intel probe_mask=1

  with these lines a was able to get sound, but i then have these crazy
  noises while booting.

  the following are some lines from the terminal which might help:

  'lsb_release -rd'
  Ubuntu 15.10

  cat /proc/asound/version
  Advanced Linux Sound Architecture Driver Version k4.2.0-30-generic.

  uname -a
  Linux 15 4.2.0-27-generic #32-Ubuntu SMP Fri Jan 22 04:49:08 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

  lspci -v | grep -A7 -i "audio"
  00:1f.3 Multimedia audio controller: Intel Corporation Device 9d70 (rev 21)
   Subsystem: Hewlett-Packard Company Device 8100
   Flags: bus master, fast devsel, latency 64, IRQ 16
   Memory at c1320000 (64-bit, non-prefetchable) [size=16K]
   Memory at c1310000 (64-bit, non-prefetchable) [size=64K]
   Capabilities: <access denied>
   Kernel driver in use: snd_hda_intel

  lsmod | grep snd
  snd_hda_codec_hdmi 49152 1
  snd_hda_intel 36864 2
  snd_hda_codec 135168 2 snd_hda_codec_hdmi,snd_hda_intel
  snd_hda_core 65536 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
  snd_hwdep 16384 1 snd_hda_codec
  snd_pcm 106496 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
  snd_seq_midi 16384 0
  snd_seq_midi_event 16384 1 snd_seq_midi
  snd_rawmidi 32768 1 snd_seq_midi
  snd_seq 69632 2 snd_seq_midi_event,snd_seq_midi
  snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
  snd_timer 32768 2 snd_pcm,snd_seq
  snd 81920 13 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device
  soundcore 16384 1 snd

  cat /proc/asound/cards
   0 [PCH ]: HDA-Intel - HDA Intel PCH
                        HDA Intel PCH at 0xc1320000 irq 129

  even adding the right driver and module into /etc/modules (like snd-
  hda-intel model=PCH index=0) did not work, like i found in this thread
  ( https://wiki.ubuntuusers.de/Soundkarten_konfigurieren/ ) sorry for
  the german thread.

  i dont know what to add anymore. feel free to ask.

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