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[Bug 1556228] Re: HP Notebook Probook 440 G3 HDA Intel PCH horrible sounds while booting

 

apport information

** Tags added: apport-collected wily

** Description changed:

  At first there was no native recognition of my sound driver (see this [ https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554 ] a lot of others a experiencing this problem)
  so there was a workaround to fix that, the notebook has sound output now, but ever since i got these horrible scratching noises while booting, which i dont have booting windows, which is kinda surprising while one could take it for a bios or hardware problem.
  
  basic workaround for fixing missing sound driver was adding two lines to the /etc/modprobe.d/alsa-base.conf
  options snd-hda-intel single_cmd=1
  options snd-hda-intel probe_mask=1
  
  with these lines a was able to get sound, but i then have these crazy
  noises while booting.
  
  the following are some lines from the terminal which might help:
  
  'lsb_release -rd'
  Ubuntu 15.10
  
  cat /proc/asound/version
  Advanced Linux Sound Architecture Driver Version k4.2.0-30-generic.
  
  uname -a
  Linux 15 4.2.0-27-generic #32-Ubuntu SMP Fri Jan 22 04:49:08 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
  
  lspci -v | grep -A7 -i "audio"
  00:1f.3 Multimedia audio controller: Intel Corporation Device 9d70 (rev 21)
   Subsystem: Hewlett-Packard Company Device 8100
   Flags: bus master, fast devsel, latency 64, IRQ 16
   Memory at c1320000 (64-bit, non-prefetchable) [size=16K]
   Memory at c1310000 (64-bit, non-prefetchable) [size=64K]
   Capabilities: <access denied>
   Kernel driver in use: snd_hda_intel
  
  lsmod | grep snd
  snd_hda_codec_hdmi 49152 1
  snd_hda_intel 36864 2
  snd_hda_codec 135168 2 snd_hda_codec_hdmi,snd_hda_intel
  snd_hda_core 65536 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
  snd_hwdep 16384 1 snd_hda_codec
  snd_pcm 106496 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
  snd_seq_midi 16384 0
  snd_seq_midi_event 16384 1 snd_seq_midi
  snd_rawmidi 32768 1 snd_seq_midi
  snd_seq 69632 2 snd_seq_midi_event,snd_seq_midi
  snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
  snd_timer 32768 2 snd_pcm,snd_seq
  snd 81920 13 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device
  soundcore 16384 1 snd
  
  cat /proc/asound/cards
   0 [PCH ]: HDA-Intel - HDA Intel PCH
                        HDA Intel PCH at 0xc1320000 irq 129
  
  even adding the right driver and module into /etc/modules (like snd-hda-
  intel model=PCH index=0) did not work, like i found in this thread (
  https://wiki.ubuntuusers.de/Soundkarten_konfigurieren/ ) sorry for the
  german thread.
  
  i dont know what to add anymore. feel free to ask.
+ --- 
+ ApportVersion: 2.19.1-0ubuntu5
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  ubuntu     1613 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 15.10
+ EcryptfsInUse: Yes
+ HibernationDevice: RESUME=UUID=80c72696-84ee-47f5-8764-86ed7ccd8bf2
+ InstallationDate: Installed on 2016-02-18 (22 days ago)
+ InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
+ MachineType: HP HP ProBook 440 G3
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic root=UUID=9c79ccaf-65c6-40d6-a2a8-16d77841af74 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.2.0-30.36-generic 4.2.8-ckt3
+ RelatedPackageVersions:
+  linux-restricted-modules-4.2.0-30-generic N/A
+  linux-backports-modules-4.2.0-30-generic  N/A
+  linux-firmware                            1.149.3
+ Tags:  wily
+ UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
+ Uname: Linux 4.2.0-30-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 01/25/2016
+ dmi.bios.vendor: HP
+ dmi.bios.version: N78 Ver. 01.07
+ dmi.board.name: 8100
+ dmi.board.vendor: HP
+ dmi.board.version: KBC Version 40.03
+ dmi.chassis.asset.tag: 5CD5514XK5
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: HP
+ dmi.modalias: dmi:bvnHP:bvrN78Ver.01.07:bd01/25/2016:svnHP:pnHPProBook440G3:pvr:rvnHP:rn8100:rvrKBCVersion40.03:cvnHP:ct10:cvr:
+ dmi.product.name: HP ProBook 440 G3
+ dmi.sys.vendor: HP

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1556228/+attachment/4596320/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1556228

Title:
  HP Notebook Probook 440 G3  HDA Intel PCH horrible sounds while
  booting

Status in alsa-driver package in Ubuntu:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  At first there was no native recognition of my sound driver (see this [ https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554 ] a lot of others a experiencing this problem)
  so there was a workaround to fix that, the notebook has sound output now, but ever since i got these horrible scratching noises while booting, which i dont have booting windows, which is kinda surprising while one could take it for a bios or hardware problem.

  basic workaround for fixing missing sound driver was adding two lines to the /etc/modprobe.d/alsa-base.conf
  options snd-hda-intel single_cmd=1
  options snd-hda-intel probe_mask=1

  with these lines a was able to get sound, but i then have these crazy
  noises while booting.

  the following are some lines from the terminal which might help:

  'lsb_release -rd'
  Ubuntu 15.10

  cat /proc/asound/version
  Advanced Linux Sound Architecture Driver Version k4.2.0-30-generic.

  uname -a
  Linux 15 4.2.0-27-generic #32-Ubuntu SMP Fri Jan 22 04:49:08 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

  lspci -v | grep -A7 -i "audio"
  00:1f.3 Multimedia audio controller: Intel Corporation Device 9d70 (rev 21)
   Subsystem: Hewlett-Packard Company Device 8100
   Flags: bus master, fast devsel, latency 64, IRQ 16
   Memory at c1320000 (64-bit, non-prefetchable) [size=16K]
   Memory at c1310000 (64-bit, non-prefetchable) [size=64K]
   Capabilities: <access denied>
   Kernel driver in use: snd_hda_intel

  lsmod | grep snd
  snd_hda_codec_hdmi 49152 1
  snd_hda_intel 36864 2
  snd_hda_codec 135168 2 snd_hda_codec_hdmi,snd_hda_intel
  snd_hda_core 65536 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
  snd_hwdep 16384 1 snd_hda_codec
  snd_pcm 106496 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
  snd_seq_midi 16384 0
  snd_seq_midi_event 16384 1 snd_seq_midi
  snd_rawmidi 32768 1 snd_seq_midi
  snd_seq 69632 2 snd_seq_midi_event,snd_seq_midi
  snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
  snd_timer 32768 2 snd_pcm,snd_seq
  snd 81920 13 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device
  soundcore 16384 1 snd

  cat /proc/asound/cards
   0 [PCH ]: HDA-Intel - HDA Intel PCH
                        HDA Intel PCH at 0xc1320000 irq 129

  even adding the right driver and module into /etc/modules (like snd-
  hda-intel model=PCH index=0) did not work, like i found in this thread
  ( https://wiki.ubuntuusers.de/Soundkarten_konfigurieren/ ) sorry for
  the german thread.

  i dont know what to add anymore. feel free to ask.
  --- 
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1613 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.10
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=80c72696-84ee-47f5-8764-86ed7ccd8bf2
  InstallationDate: Installed on 2016-02-18 (22 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: HP HP ProBook 440 G3
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic root=UUID=9c79ccaf-65c6-40d6-a2a8-16d77841af74 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-30.36-generic 4.2.8-ckt3
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-30-generic N/A
   linux-backports-modules-4.2.0-30-generic  N/A
   linux-firmware                            1.149.3
  Tags:  wily
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 01/25/2016
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.07
  dmi.board.name: 8100
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 40.03
  dmi.chassis.asset.tag: 5CD5514XK5
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: dmi:bvnHP:bvrN78Ver.01.07:bd01/25/2016:svnHP:pnHPProBook440G3:pvr:rvnHP:rn8100:rvrKBCVersion40.03:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 440 G3
  dmi.sys.vendor: HP

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