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[Bug 1550879] Re: [Dell Inc. Inspiron 7559] suspend/resume failure

 

Jimmy Pan, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-1.1.5
** Tags added: latest-bios-1.1.5

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

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https://bugs.launchpad.net/bugs/1550879

Title:
  [Dell Inc. Inspiron 7559] suspend/resume failure

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When using command of pm-suspend, the machine might be suspended, but
  cannot be waken either by clicking the keyboard or power button.

  Sometimes the suspension will fail too.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-8-generic 4.4.0-8.23
  ProcVersionSignature: Ubuntu 4.4.0-8.23-generic 4.4.2
  Uname: Linux 4.4.0-8-generic x86_64
  Annotation: This occurred during a previous suspend, and prevented the system from resuming properly.
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   pjm        2439 F...m pulseaudio
   /dev/snd/controlC0:  pjm        2439 F.... pulseaudio
  Date: Sun Feb 28 15:30:13 2016
  DuplicateSignature: suspend/resume:Dell Inc. Inspiron 7559:1.1.3
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=447ec3f7-71bc-498d-ba0f-03ed68deccf2
  InstallationDate: Installed on 2016-02-27 (0 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160225)
  InterpreterPath: /usr/bin/python3.5
  MachineType: Dell Inc. Inspiron 7559
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-8-generic.efi.signed root=UUID=d19074ca-3e53-4e29-b6ba-95daa56f7da0 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-8-generic N/A
   linux-backports-modules-4.4.0-8-generic  N/A
   linux-firmware                           1.156
  SourcePackage: linux
  Title: [Dell Inc. Inspiron 7559] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 11/05/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.3
  dmi.board.name: 0H87XC
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd11/05/2015:svnDellInc.:pnInspiron7559:pvr1.1.3:rvnDellInc.:rn0H87XC:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 7559
  dmi.product.version: 1.1.3
  dmi.sys.vendor: Dell Inc.

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