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Thread
Date
[Bug 1553659] Re: Ubuntu 15.10 freezes with linux Kernel 4.2 (with intel chipset)

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Sat, 12 Mar 2016 06:28:14 -0000
Reply-to: Bug 1553659 <1553659@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Florian Tobé, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your understanding.

** Description changed:

- I started with a brand new pc with a fresh install of ubuntu 14.04. But graphics were poor :
- florian@florian-W9x0LU:~$ lspci | grep VGA
- 00:02.0 VGA compatible controller: Intel Corporation Device 22b1 (rev 21)
- After some research, I found out that using Kernel 3.19 would solve the problem : it did !
- But External Monitor used to get black (detected and working : sliding windows into it was possible) suddenly after few minutes.
- So I've finally decided to upgrade to 15.10... And freeze happened as soon as login screen appeared, sometimes before at splash logo.
- I changed boot order to Kernel 3.19 to make it work again but "black screen of external monitor"'s problem were still happening.
- Then I've tried to install Intel driver for linux successfully which didn't solve the black screen external monitor problem. Lastly, I tryied one last time to boot with kernel 4.2 with big freeze again again.
- --- 
+ In Ubuntu 14.04 and 15.10, freeze happens as soon as the login screen
+ appears, sometimes before the splash logo.
+ 
+ This doesn't occur with kernel 3.19, but the black screen of external
+ monitor problem still happens.
+ 
+ ---
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  florian    1631 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  florian    1631 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=eca37581-7b02-477e-8847-5d1fe024f793
  InstallationDate: Installed on 2016-03-11 (0 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160307)
  MachineType: Notebook W9x0LU
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-12-generic.efi.signed root=UUID=1258a432-22b2-45c4-ad2f-009dcac1c11b ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-12.28-generic 4.4.4
  RelatedPackageVersions:
-  linux-restricted-modules-4.4.0-12-generic N/A
-  linux-backports-modules-4.4.0-12-generic  N/A
-  linux-firmware                            1.156
+  linux-restricted-modules-4.4.0-12-generic N/A
+  linux-backports-modules-4.4.0-12-generic  N/A
+  linux-firmware                            1.156
  Tags:  xenial
  Uname: Linux 4.4.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/31/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.01
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W9x0LU
  dmi.board.vendor: NOTEBOOK
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.01:bd07/31/2015:svnNotebook:pnW9x0LU:pvrNotApplicable:rvnNOTEBOOK:rnW9x0LU:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
  dmi.product.name: W9x0LU
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook
- --- 
- ApportVersion: 2.20-0ubuntu3
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  florian    1626 F.... pulseaudio
- CurrentDesktop: Unity
- DistroRelease: Ubuntu 16.04
- HibernationDevice: RESUME=UUID=eca37581-7b02-477e-8847-5d1fe024f793
- InstallationDate: Installed on 2016-03-11 (0 days ago)
- InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160307)
- MachineType: Notebook W9x0LU
- Package: linux (not installed)
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-12-generic.efi.signed root=UUID=1258a432-22b2-45c4-ad2f-009dcac1c11b ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 4.4.0-12.28-generic 4.4.4
- RelatedPackageVersions:
-  linux-restricted-modules-4.4.0-12-generic N/A
-  linux-backports-modules-4.4.0-12-generic  N/A
-  linux-firmware                            1.156
- Tags:  xenial
- Uname: Linux 4.4.0-12-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- dmi.bios.date: 07/31/2015
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: 1.05.01
- dmi.board.asset.tag: Tag 12345
- dmi.board.name: W9x0LU
- dmi.board.vendor: NOTEBOOK
- dmi.board.version: Not Applicable
- dmi.chassis.asset.tag: No Asset Tag
- dmi.chassis.type: 10
- dmi.chassis.vendor: Notebook
- dmi.chassis.version: N/A
- dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.01:bd07/31/2015:svnNotebook:pnW9x0LU:pvrNotApplicable:rvnNOTEBOOK:rnW9x0LU:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
- dmi.product.name: W9x0LU
- dmi.product.version: Not Applicable
- dmi.sys.vendor: Notebook

** Attachment removed: "AlsaInfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553659/+attachment/4596544/+files/AlsaInfo.txt

** Attachment removed: "CRDA.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553659/+attachment/4596545/+files/CRDA.txt

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553659/+attachment/4596546/+files/CurrentDmesg.txt

** Attachment removed: "IwConfig.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553659/+attachment/4596547/+files/IwConfig.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553659/+attachment/4596549/+files/Lspci.txt

** Attachment removed: "JournalErrors.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553659/+attachment/4596548/+files/JournalErrors.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553659/+attachment/4596550/+files/Lsusb.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553659/+attachment/4596551/+files/ProcCpuinfo.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553659/+attachment/4596552/+files/ProcEnviron.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553659/+attachment/4596553/+files/ProcInterrupts.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553659/+attachment/4596554/+files/ProcModules.txt

** Attachment removed: "PulseList.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553659/+attachment/4596555/+files/PulseList.txt

** Attachment removed: "RfKill.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553659/+attachment/4596556/+files/RfKill.txt

** Attachment removed: "UdevDb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553659/+attachment/4596557/+files/UdevDb.txt

** Attachment removed: "WifiSyslog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553659/+attachment/4596558/+files/WifiSyslog.txt

** Attachment removed: "version.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553659/+attachment/4590023/+files/version.log

** Tags removed: intel
** Tags added: regression-release

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

-- 
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https://bugs.launchpad.net/bugs/1553659

Title:
  Ubuntu 15.10 freezes with linux Kernel 4.2 (with intel chipset)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  In Ubuntu 14.04 and 15.10, freeze happens as soon as the login screen
  appears, sometimes before the splash logo.

  This doesn't occur with kernel 3.19, but the black screen of external
  monitor problem still happens.

  ---
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  florian    1631 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=eca37581-7b02-477e-8847-5d1fe024f793
  InstallationDate: Installed on 2016-03-11 (0 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160307)
  MachineType: Notebook W9x0LU
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-12-generic.efi.signed root=UUID=1258a432-22b2-45c4-ad2f-009dcac1c11b ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-12.28-generic 4.4.4
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-12-generic N/A
   linux-backports-modules-4.4.0-12-generic  N/A
   linux-firmware                            1.156
  Tags:  xenial
  Uname: Linux 4.4.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/31/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.01
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W9x0LU
  dmi.board.vendor: NOTEBOOK
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.01:bd07/31/2015:svnNotebook:pnW9x0LU:pvrNotApplicable:rvnNOTEBOOK:rnW9x0LU:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
  dmi.product.name: W9x0LU
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook

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