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Re: [Bug 1556362] Missing required logs.

 

Hi Brad,
Thanks for looking at this.  I think I correctly followed the steps you requested, but I am not a programmer and am new to Linux, so please let me know if anything else is needed.  Also, I left the access open for 1 day. If more is needed, please let me know.
As an added note, I found your email in my spam folder.  I don't know why, but it is only because I have a habit of checking my spam and deleted items folders that I came across it.  Maybe it would be good to check why it went to spam to avoid the loss of communications to others in the future.
Thanks,
Jonathan


 
      From: Brad Figg <brad.figg@xxxxxxxxxxxxx>
 To: jltigner@xxxxxxxxxx 
 Sent: Friday, March 11, 2016 11:30 PM
 Subject: [Bug 1556362] Missing required logs.
   
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1556362

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
      Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1556362

Title:
  Graphic display problem

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I would like to report a problem with my video driver.  While using
  both LibreOffice Writer  and Firefox, Ihave had occasions when the
  screen went wonky with horizontal lines running across such that the
  screen was not readable.  The problem seems to correct itself if I
  switch programs using the Launcher and then return to the problem
  application.

  I am running 32 bit Ubuntu15.10 on a Toshiba NB200 with a Intel® Atom™
  CPU N280 @ 1.66GHz × 2 processer,, 2 gig of RAM and Intel® 945GME
  x86/MMX/SSE2 graphics.

  Thanks.
  Jonathan

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https://bugs.launchpad.net/bugs/1556362

Title:
  Graphic display problem

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I would like to report a problem with my video driver.  While using
  both LibreOffice Writer  and Firefox, Ihave had occasions when the
  screen went wonky with horizontal lines running across such that the
  screen was not readable.  The problem seems to correct itself if I
  switch programs using the Launcher and then return to the problem
  application.

  I am running 32 bit Ubuntu15.10 on a Toshiba NB200 with a Intel® Atom™
  CPU N280 @ 1.66GHz × 2 processer,, 2 gig of RAM and Intel® 945GME
  x86/MMX/SSE2 graphics.

  Thanks.
  Jonathan
  --- 
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jonathan   1494 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.10
  InstallationDate: Installed on 2016-03-07 (4 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release i386 (20151021)
  MachineType: TOSHIBA TOSHIBA NB200
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic root=UUID=5f7188c5-3bfa-4c5e-ab5a-c13ac8b236cf ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-27-generic N/A
   linux-backports-modules-4.2.0-27-generic  N/A
   linux-firmware                            1.149.3
  Tags:  wily
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-27-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/07/2009
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: V1.20
  dmi.board.name: KAVAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnTOSHIBA:bvrV1.20:bd04/07/2009:svnTOSHIBA:pnTOSHIBANB200:pvrPLL20C-00200C:rvnTOSHIBA:rnKAVAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
  dmi.product.name: TOSHIBA NB200
  dmi.product.version: PLL20C-00200C
  dmi.sys.vendor: TOSHIBA

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