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[Bug 1556577] Re: [ASUSTeK Computer Inc. hostname] hibernate/resume failure

 

Tomasz Kazimierczak, thank you for reporting this and helping make
Ubuntu better.

As per https://www.asus.com/Notebooks/U36SD/HelpDesk_Download/ an update
to your computer's buggy, insecure, and outdated BIOS is available
(206). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.

If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-206

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1556577

Title:
  [ASUSTeK Computer Inc. hostname] hibernate/resume failure

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  pm-hibernate does not work

  ProblemType: KernelOops
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-11-generic 4.4.0-11.26
  ProcVersionSignature: Ubuntu 4.4.0-11.26-generic 4.4.4
  Uname: Linux 4.4.0-11-generic x86_64
  Annotation: This occurred during a previous hibernation, and prevented the system from resuming properly.
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  gdm        1146 F.... pulseaudio
                        tomasz     1680 F.... pulseaudio
  Date: Sun Mar 13 10:50:26 2016
  DuplicateSignature: hibernate/resume:ASUSTeK Computer Inc. U36SD:U36SD.205
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: hibernate/resume
  InstallationDate: Installed on 2016-02-24 (17 days ago)
  InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
  InterpreterPath: /usr/bin/python3.5
  MachineType: ASUSTeK Computer Inc. U36SD
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   PATH=(custom, no user)
   LANG=pl_PL.UTF-8
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-11-generic root=UUID=a638f00b-30bc-492b-b280-8240260e63d8 ro quiet splash pcie_aspm=force elevator=noop vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-11-generic N/A
   linux-backports-modules-4.4.0-11-generic  N/A
   linux-firmware                            1.156
  SourcePackage: linux
  Title: [ASUSTeK Computer Inc. hostname] hibernate/resume failure
  UpgradeStatus: Upgraded to xenial on 2016-03-02 (11 days ago)
  UserGroups:
   
  dmi.bios.date: 07/12/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: U36SD.205
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: U36SD
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU36SD.205:bd07/12/2011:svnASUSTeKComputerInc.:pnU36SD:pvr1.0:rvnASUSTeKComputerInc.:rnU36SD:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: U36SD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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