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[Bug 1556577] Re: [ASUSTeK Computer Inc. hostname] hibernate/resume failure

 

Tomasz Kazimierczak, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-206
** Tags added: latest-bios-206

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Changed in: linux (Ubuntu)
       Status: In Progress => Incomplete

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https://bugs.launchpad.net/bugs/1556577

Title:
  [ASUSTeK Computer Inc. hostname] hibernate/resume failure

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  pm-hibernate does not work

  ProblemType: KernelOops
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-11-generic 4.4.0-11.26
  ProcVersionSignature: Ubuntu 4.4.0-11.26-generic 4.4.4
  Uname: Linux 4.4.0-11-generic x86_64
  Annotation: This occurred during a previous hibernation, and prevented the system from resuming properly.
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  gdm        1146 F.... pulseaudio
                        tomasz     1680 F.... pulseaudio
  Date: Sun Mar 13 10:50:26 2016
  DuplicateSignature: hibernate/resume:ASUSTeK Computer Inc. U36SD:U36SD.205
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: hibernate/resume
  InstallationDate: Installed on 2016-02-24 (17 days ago)
  InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
  InterpreterPath: /usr/bin/python3.5
  MachineType: ASUSTeK Computer Inc. U36SD
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   PATH=(custom, no user)
   LANG=pl_PL.UTF-8
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-11-generic root=UUID=a638f00b-30bc-492b-b280-8240260e63d8 ro quiet splash pcie_aspm=force elevator=noop vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-11-generic N/A
   linux-backports-modules-4.4.0-11-generic  N/A
   linux-firmware                            1.156
  SourcePackage: linux
  Title: [ASUSTeK Computer Inc. hostname] hibernate/resume failure
  UpgradeStatus: Upgraded to xenial on 2016-03-02 (11 days ago)
  UserGroups:
   
  dmi.bios.date: 07/12/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: U36SD.205
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: U36SD
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU36SD.205:bd07/12/2011:svnASUSTeKComputerInc.:pnU36SD:pvr1.0:rvnASUSTeKComputerInc.:rnU36SD:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: U36SD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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