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Message #167388
[Bug 1552985] Re: [Dell Inspiron 14 3000 Series] System hangs on poweroff
Christopher,
no, I don't need a backport to a release prior to 16.04, so I'm marking
this as Status Invalid.
Thank you so much for your help.
** Changed in: linux (Ubuntu)
Status: Incomplete => Invalid
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https://bugs.launchpad.net/bugs/1552985
Title:
[Dell Inspiron 14 3000 Series] System hangs on poweroff
Status in linux package in Ubuntu:
Invalid
Bug description:
Xubuntu 14.04.4 LTS
Linux 3.13.0-79-generic #123-Ubuntu SMP Fri Feb 19 14:27:58 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
When shutting down the system, it gets stuck on the Xubuntu splash
screen. I have to press the power button for a while to have it shut
down.
This is a dual boot system: Windows 10 and Xubuntu 14.04. I updated BIOS version to A10 a couple of days ago. It hanged when trying to shut down from both Windows and Xubuntu.
After installing the firmware update from http://www.dell.com/support/article/mx/es/mxbsdt1/SLN300281/EN, the computer shuts down correctly from Windows, but still gets stuck when trying to shut down from Xubuntu, no matter if using the "Shutdown" button or running "shutdown -h now" or "poweroff" from a terminal.
I found a similar bug here:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925?comments=all,
but the solution mentioned there did not work for me, also, I don't
have any problems when rebooting the computer, just when trying to
shut down.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-79-generic 3.13.0-79.123
ProcVersionSignature: Ubuntu 3.13.0-79.123-generic 3.13.11-ckt33
Uname: Linux 3.13.0-79-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jorge 2347 F.... pulseaudio
/dev/snd/controlC1: jorge 2347 F.... pulseaudio
CurrentDesktop: XFCE
Date: Thu Mar 3 18:43:20 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-11-18 (471 days ago)
InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
MachineType: Dell Inc. Inspiron 3442
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-79-generic.efi.signed root=UUID=bc5b1ae8-a10c-4705-afc7-3cf3c2538883 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-79-generic N/A
linux-backports-modules-3.13.0-79-generic N/A
linux-firmware 1.127.20
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/03/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0260GN
dmi.board.vendor: Dell Inc.
dmi.board.version: A10
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd11/03/2015:svnDellInc.:pnInspiron3442:pvrNotSpecified:rvnDellInc.:rn0260GN:rvrA10:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3442
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
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