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[Bug 1545320] Re: Dell XPS13 with i915 hangs with only mouse cursor and SSH working

 

Bartłomiej Żogała, the issue you are reporting is an upstream one. Could
you please report this problem following the "1.1 - DRM Kernel"
instructions verbatim at https://01.org/linuxgraphics/documentation/how-
report-bugs ?

Please provide a direct URL to your report when it becomes available so
that it may be tracked.

Thank you for your understanding.

** Package changed: xserver-xorg-video-intel (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Medium => High

** Changed in: linux (Ubuntu)
       Status: Confirmed => Triaged

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https://bugs.launchpad.net/bugs/1545320

Title:
  Dell XPS13 with i915 hangs with only mouse cursor and SSH working

Status in linux package in Ubuntu:
  Triaged

Bug description:
  [42662.007846] [drm:check_crtc_state] [CRTC:21]
  [42662.007851] [drm:check_crtc_state] [CRTC:25]
  [42662.007852] [drm:check_crtc_state] [CRTC:29]
  [42662.007853] [drm:check_shared_dpll_state] WRPLL 1
  [42662.007854] [drm:check_shared_dpll_state] WRPLL 2
  [42662.074691] ------------[ cut here ]------------
  [42662.074711] WARNING: CPU: 0 PID: 0 at /build/linux-NgsOGa/linux-4.2.0/drivers/gpu/drm/i915/intel_display.c:11102 intel_check_page_flip+0xfc/0x110 [i915]()
  [42662.074712] Kicking stuck page flip: queued at 1340036, now 1340040
  [42662.074713] Modules linked in: cdc_acm hid_logitech_hidpp hid_logitech_dj hid_generic vmnet(OE) parport_pc vmw_vsock_vmci_transport vsock vmw_vmci vmmon(OE) rfcomm bnep pci_stub vboxpci(OE) vboxnetadp($
  [42662.074740]  snd_pcm rtsx_pci_ms snd_seq memstick snd_seq_device snd_timer snd shpchp soundcore mei_me lpc_ich mei soc_button_array int3403_thermal i2c_designware_platform int3402_thermal dw_dmac dw_dm$
  [42662.074766] CPU: 0 PID: 0 Comm: swapper/0 Tainted: P           OE   4.2.0-27-generic #32-Ubuntu
  [42662.074767] Hardware name: Dell Inc. XPS 13 9343/09K8G1, BIOS A05 07/14/2015
  [42662.074768]  0000000000000000 6e5309da9f364044 ffff88021f403d48 ffffffff817eae99
  [42662.074770]  0000000000000000 ffff88021f403da0 ffff88021f403d88 ffffffff8107b9c6
  [42662.074772]  ffff88021f403db8 ffff880210c5d800 ffff8802113cf000 ffff880210c5d9a8
  [42662.074773] Call Trace:
  [42662.074774]  <IRQ>  [<ffffffff817eae99>] dump_stack+0x45/0x57
  [42662.074780]  [<ffffffff8107b9c6>] warn_slowpath_common+0x86/0xc0
  [42662.074782]  [<ffffffff8107ba55>] warn_slowpath_fmt+0x55/0x70
  [42662.074793]  [<ffffffffc020d9cc>] intel_check_page_flip+0xfc/0x110 [i915]
  [42662.074802]  [<ffffffffc01d6685>] gen8_irq_handler+0x325/0x590 [i915]
  [42662.074804]  [<ffffffff810d4854>] handle_irq_event_percpu+0x74/0x180
  [42662.074806]  [<ffffffff810d49a9>] handle_irq_event+0x49/0x70
  [42662.074808]  [<ffffffff810d7d21>] handle_edge_irq+0x81/0x150
  [42662.074810]  [<ffffffff810172b5>] handle_irq+0x25/0x40
  [42662.074812]  [<ffffffff817f486f>] do_IRQ+0x4f/0xe0
  [42662.074813]  [<ffffffff817f27eb>] common_interrupt+0x6b/0x6b
  [42662.074814]  <EOI>  [<ffffffff810e7ec4>] ? enqueue_hrtimer+0x44/0x80
  [42662.074818]  [<ffffffff816879e0>] ? cpuidle_enter_state+0x130/0x270
  [42662.074819]  [<ffffffff816879bb>] ? cpuidle_enter_state+0x10b/0x270
  [42662.074821]  [<ffffffff81687b57>] cpuidle_enter+0x17/0x20
  [42662.074822]  [<ffffffff810bdac2>] call_cpuidle+0x32/0x60
  [42662.074823]  [<ffffffff81687b33>] ? cpuidle_select+0x13/0x20
  [42662.074825]  [<ffffffff810bdd58>] cpu_startup_entry+0x268/0x320

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  Uname: Linux 4.2.0-27-generic x86_64
  NonfreeKernelModules: wl
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Sat Feb 13 20:13:24 2016
  DistUpgraded: 2015-11-15 21:52:38,727 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroVariant: ubuntu
  DkmsStatus:
   bcmwl, 6.30.223.248+bdcom, 4.2.0-25-generic, x86_64: installed
   bcmwl, 6.30.223.248+bdcom, 4.2.0-27-generic, x86_64: installed
   vboxhost, 5.0.10, 4.2.0-25-generic, x86_64: installed
   vboxhost, 5.0.10, 4.2.0-27-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0665]
  InstallationDate: Installed on 2015-05-08 (281 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: Dell Inc. XPS 13 9343
  PlymouthDebug: Error: [Errno 13] Brak dostępu: '/var/log/plymouth-debug.log'
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-27-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro plymouth:debug splash quiet drm.debug=0xe crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M vt.handoff=7
  SourcePackage: xserver-xorg-video-intel
  UdevLog: Error: [Errno 2] Nie ma takiego pliku ani katalogu: '/var/log/udev'
  UpgradeStatus: Upgraded to wily on 2015-11-15 (89 days ago)
  dmi.bios.date: 07/14/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 09K8G1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn09K8G1:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9343
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.2+15.10.20151202-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.2+gallium-nine~git1602130800.a18166~gd~w
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Sat Feb 13 17:24:23 2016
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                5153 
   vendor                                     SHP
  xserver.version: 2:1.17.2-1ubuntu9.1

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