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[Bug 1557924] Re: Machine fails to resume from suspend

 

Johann Götz, thank you for reporting this and helping make Ubuntu
better.

In order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-1.13

** Tags added: regression-release

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1557924

Title:
  Machine fails to resume from suspend

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  My machine (HP zbook 14 G2, http://store.hp.com/us/en/pdp/business-
  solutions/hp-zbook-14-g2-mobile-workstation-%28energy-star%29) fails
  to resume from suspend since kernel version 4.4.0-12. Version 4.4.0-10
  still works fine (I don't know about *-11).

  Below are the last log messages before machine suspended:

  Mär 14 20:54:23 moebius wpa_supplicant[888]: p2p-dev-wlo1: CTRL-EVENT-REGDOM-CHANGE init=CORE type=WORLD
  Mär 14 20:54:23 moebius dbus[699]: [system] Rejected send message, 10 matched rules; type="method_return", sender=":1.92" (uid=0 pid=1533 comm="/usr/sbin/dnsmasq --no-resolv --keep-in-foreground") i
  Mär 14 20:54:23 moebius NetworkManager[623]: <info> NetworkManager state is now ASLEEP
  Mär 14 20:54:23 moebius whoopsie[649]: [20:54:23] Cannot reach: https://daisy.ubuntu.com
  Mär 14 20:54:23 moebius wpa_supplicant[888]: nl80211: deinit ifname=p2p-dev-wlo1 disabled_11b_rates=0
  Mär 14 20:54:23 moebius NetworkManager[623]: <warn> Failed to GDBus.Error:fi.w1.wpa_supplicant1.NotConnected: This interface is not connected: disconnect.
  Mär 14 20:54:23 moebius dbus[699]: [system] Activating via systemd: service name='org.freedesktop.nm_dispatcher' unit='dbus-org.freedesktop.nm-dispatcher.service'
  Mär 14 20:54:23 moebius systemd[1]: Reached target Sleep.
  Mär 14 20:54:23 moebius systemd[1]: Starting Suspend...
  Mär 14 20:54:23 moebius systemd[1]: Starting Network Manager Script Dispatcher Service...
  Mär 14 20:54:23 moebius dbus[699]: [system] Successfully activated service 'org.freedesktop.nm_dispatcher'
  Mär 14 20:54:23 moebius systemd[1]: Started Network Manager Script Dispatcher Service.
  Mär 14 20:54:23 moebius nm-dispatcher[1910]: Dispatching action 'down' for wlo1
  Mär 14 20:54:23 moebius wpa_supplicant[888]: nl80211: deinit ifname=wlo1 disabled_11b_rates=0
  Mär 14 20:54:25 moebius bluetoothd[655]: Endpoint unregistered: sender=:1.56 path=/MediaEndpoint/A2DPSource
  Mär 14 20:54:25 moebius bluetoothd[655]: Endpoint unregistered: sender=:1.56 path=/MediaEndpoint/A2DPSink
  Mär 14 20:54:27 moebius org.gnome.zeitgeist.Engine[1243]: ** (zeitgeist-datahub:1958): WARNING **: zeitgeist-datahub.vala:229: Unable to get name "org.gnome.zeitgeist.datahub" on the bus!
  Mär 14 20:54:27 moebius gnome-session[1359]: ** (zeitgeist-datahub:1936): WARNING **: kde-recent-document-provider.vala:174: Couldn't find actor for 'okular'.
  Mär 14 20:54:33 moebius systemd-sleep[1908]: Selected interface 'wlo1'
  Mär 14 20:54:33 moebius systemd-sleep[1908]: 'SUSPEND' command timed out.
  Mär 14 20:54:33 moebius systemd-sleep[1912]: /lib/systemd/system-sleep/wpasupplicant failed with error code 254.
  Mär 14 20:54:33 moebius systemd-sleep[1908]: Suspending system...

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-12-generic 4.4.0-12.28
  ProcVersionSignature: Ubuntu 4.4.0-12.28-generic 4.4.4
  Uname: Linux 4.4.0-12-generic x86_64
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  johnny     1401 F.... pulseaudio
   /dev/snd/controlC1:  johnny     1401 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Mar 16 08:27:16 2016
  HibernationDevice: RESUME=UUID=d987a311-b37d-44cf-9888-57b93b40cf51
  InstallationDate: Installed on 2016-03-14 (1 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160307)
  MachineType: Hewlett-Packard HP ZBook 14 G2
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-12-generic.efi.signed root=UUID=2b4e0fd5-152d-4456-8fce-fa2e8b77cebb ro quiet splash net.ifnames=0 vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-12-generic N/A
   linux-backports-modules-4.4.0-12-generic  N/A
   linux-firmware                            1.156
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/18/2016
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: M71 Ver. 01.13
  dmi.board.name: 2216
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 96.58
  dmi.chassis.asset.tag: 5CG54335T5
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrM71Ver.01.13:bd01/18/2016:svnHewlett-Packard:pnHPZBook14G2:pvrA3008C510003:rvnHewlett-Packard:rn2216:rvrKBCVersion96.58:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ZBook 14 G2
  dmi.product.version: A3008C510003
  dmi.sys.vendor: Hewlett-Packard

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