kernel-packages team mailing list archive

[Harish <wherewherewhere@xxxxxxxxx>]

I know this is an old post but as one who also faced the same issue, the
solution is simple. Upgrade to 14.04.4. The issue is caused by some
kernel incompatibility with hardware on XPS 8700, kernel 3.18 and 3.19
seem to fix it.

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https://bugs.launchpad.net/bugs/1389006

Title:
  [Dell XPS 8700] USB mouse and keyboard unresponsive after last update

Status in linux package in Ubuntu:
  Expired

Bug description:
  I am running Ubuntu 14.04 on Dell XPS 8700 desktop. After reboot the
  mosue and the keyboard becomes unresponsive. I am seeing these
  messages in the dmesg.0 file --

  [    1.981066] usb 3-9: Product: DELL USB Laser Mouse
  [    1.981067] usb 3-9: Manufacturer: DELL
  [    1.981112] usb 3-9: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
  [    1.984848] input: DELL DELL USB Laser Mouse as /devices/pci0000:00/0000:00:14.0/usb3/3-9/3-9:1.0/input/input7
  [    1.984930] hid-generic 0003:046D:C063.0003: input,hidraw2: USB HID v1.10 Mouse [DELL DELL USB Laser Mouse] on usb-0000:00:14.0-9/input0
  [    2.151451] usb 3-13: new full-speed USB device number 5 using xhci_hcd
  [    2.167857] usb 3-13: device descriptor read/8, error -61
  [    2.287909] usb 3-13: device descriptor read/8, error -61

  This started after the last ubuntu-base update.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-39-generic 3.13.0-39.66
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ramgorur   2588 F.... pulseaudio
   /dev/snd/controlC0:  ramgorur   2588 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Nov  3 18:04:35 2014
  HibernationDevice: RESUME=UUID=bd68080c-265e-4d2c-a8f0-bd4aaa0f26ed
  InstallationDate: Installed on 2014-06-02 (154 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. XPS 8700
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=68449923-7d5d-4faf-a692-dd75aecbd8d9 ro recovery nomodeset resume=/dev/sda5
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.7
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/13/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0KWVT8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/13/2014:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:
  dmi.product.name: XPS 8700
  dmi.sys.vendor: Dell Inc.

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