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Re: [Bug 1556362] Re: Graphic display problem

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Hi Christopher,
The bios has been upgraded to the latest one available, v2.20 from Tobshiba, and the problem with the video driver continues. In fact, today it seems to be very frequent, more than with the old bios, though only in Firefox so far.
I believe I followed your instructions correctly in terms of updating the file.  If anything else is needed, please let me know.
Thanks,
Jonathan

 
      From: Christopher M. Penalver <christopher.m.penalver@xxxxxxxxx>
 To: jltigner@xxxxxxxxxx 
 Sent: Sunday, March 13, 2016 5:00 PM
 Subject: [Bug 1556362] Re: Graphic display problem
   
Jonathan Tigner, thank you for reporting this and helping make Ubuntu
better.

As per http://support.toshiba.ca/support/isg/center/en/index.asp?p
=PLL20C-00200C an update to your computer's buggy, insecure, and
outdated BIOS is available (2.20). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.

If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-2.2

** Changed in: linux (Ubuntu)
  Importance: Undecided => Low

** Changed in: linux (Ubuntu)
      Status: Confirmed => Incomplete

-- 
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report.
https://bugs.launchpad.net/bugs/1556362

Title:
  Graphic display problem

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I would like to report a problem with my video driver.  While using
  both LibreOffice Writer  and Firefox, Ihave had occasions when the
  screen went wonky with horizontal lines running across such that the
  screen was not readable.  The problem seems to correct itself if I
  switch programs using the Launcher and then return to the problem
  application.

  I am running 32 bit Ubuntu15.10 on a Toshiba NB200 with a Intel® Atom™
  CPU N280 @ 1.66GHz × 2 processer,, 2 gig of RAM and Intel® 945GME
  x86/MMX/SSE2 graphics.

  Thanks.
  Jonathan
  --- 
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: i386
  AudioDevicesInUse:
  USER        PID ACCESS COMMAND
  /dev/snd/controlC0:  jonathan  1494 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.10
  InstallationDate: Installed on 2016-03-07 (4 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release i386 (20151021)
  MachineType: TOSHIBA TOSHIBA NB200
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic root=UUID=5f7188c5-3bfa-4c5e-ab5a-c13ac8b236cf ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  RelatedPackageVersions:
  linux-restricted-modules-4.2.0-27-generic N/A
  linux-backports-modules-4.2.0-27-generic  N/A
  linux-firmware                            1.149.3
  Tags:  wily
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-27-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/07/2009
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: V1.20
  dmi.board.name: KAVAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnTOSHIBA:bvrV1.20:bd04/07/2009:svnTOSHIBA:pnTOSHIBANB200:pvrPLL20C-00200C:rvnTOSHIBA:rnKAVAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
  dmi.product.name: TOSHIBA NB200
  dmi.product.version: PLL20C-00200C
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
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-- 
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1556362

Title:
  Graphic display problem

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I would like to report a problem with my video driver.  While using
  both LibreOffice Writer  and Firefox, Ihave had occasions when the
  screen went wonky with horizontal lines running across such that the
  screen was not readable.  The problem seems to correct itself if I
  switch programs using the Launcher and then return to the problem
  application.

  I am running 32 bit Ubuntu15.10 on a Toshiba NB200 with a Intel® Atom™
  CPU N280 @ 1.66GHz × 2 processer,, 2 gig of RAM and Intel® 945GME
  x86/MMX/SSE2 graphics.

  Thanks.
  Jonathan
  --- 
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jonathan   1494 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.10
  InstallationDate: Installed on 2016-03-07 (4 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release i386 (20151021)
  MachineType: TOSHIBA TOSHIBA NB200
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic root=UUID=5f7188c5-3bfa-4c5e-ab5a-c13ac8b236cf ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-27-generic N/A
   linux-backports-modules-4.2.0-27-generic  N/A
   linux-firmware                            1.149.3
  Tags:  wily
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-27-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/07/2009
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: V1.20
  dmi.board.name: KAVAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnTOSHIBA:bvrV1.20:bd04/07/2009:svnTOSHIBA:pnTOSHIBANB200:pvrPLL20C-00200C:rvnTOSHIBA:rnKAVAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
  dmi.product.name: TOSHIBA NB200
  dmi.product.version: PLL20C-00200C
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1556362/+subscriptions

References

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