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Message #168600
Re: [Bug 1532746] Re: SHIFT, ALT and CTRL problem with HP pavilion 15 ab062nl
I can confirm WiFi issues on Windows, but turning off energy saving fixed
the problem (before this WiFi only worked correctly when the charger was
plugged in). On Ubuntu 14 I also experienced the same problem, but once I
updated to Ubuntu 15 the problem went away. It seems that the Linux kernel
used by Ubuntu 14 didn't support the wireless adapter.
On Mar 20, 2016 4:15 PM, "Gavin Kenna" <thegavinkenna@xxxxxxxxx> wrote:
> Seeing the exact same bug on my Pavilion 15-ab150sa, running Ubuntu
> 14.04.
>
> Likewise, when I hold left shift (but not right shift) for 2 seconds the
> issue goes away for a certain amount of time. Hitting Caps-Lock brings
> the issue back.
>
> Tried other versions of Linux (latest Mint, Fedora 23) and seeing the
> same issue - Windows works fine though.
>
> On a somewhat separate note, have you seen any Wi-Fi issues? On my HP
> Pavilion the Wi-Fi seems to stop working intermittently, it requires a
> reboot to fix the issue.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1532746
>
> Title:
> SHIFT, ALT and CTRL problem with HP pavilion 15 ab062nl
>
> Status in linux package in Ubuntu:
> Triaged
>
> Bug description:
> I've a problem with the keyboard of notebook HP Pavilion 15 ab062nl.
> the problem is with SHIFT ALT and CTRL buttons of the keyboard.
>
> for example when i use ALT-TAB shortcut, after few seconds, the ALT-TAB
> menu disappear as if i release ALT key, but isn't so.
> another example is when i navigate on web, when i scroll page with mouse
> wheel, sometimes the page start to resize, as if i'm pressing CTRL command
> while scroll, or if i'm writing a text, sometimes, borwser launch shortcut,
> as if i'm pressing CTRL while i type text, for exaple if i'm typing "b"
> letter, opens bookmarks...
>
> another example is while i'm typing text, if i press SHIFT key and
> start typing, begins to write uppercase letters and after a while,
> writes lowercase like I released shift, but i'm still pressing shift.
>
> for example if i press SHIFT+s, the result is this:
> SSSSSSSSSSSSSSsssssssssssssssssssssssssssssssss
> some letters are uppercase, but others are lowercase.
>
> i haven't found a solution.
> the only way to solve momentarily the problem, is pressing for some
> seconds the only SHIFT key, after that, the problems disappears
> indefinitely, or until the next restart.
>
> This problem occurs with all ubuntu version (x86 and x86_64), now i'm
> using Ubuntu 15.10, but i've also tried ubuntu 15.04, ubuntu 14.04,
> ubuntu 12.04, ubuntu 10.04.
>
> furthermore i've this problem also with other GNU/Linux Distributions
> (i've tried Fedora, OpenSuse, ArchLinux, Antergos, Debian, SteamOS).
> but isn't and hardware problem, because on Windows 8.1 and Windows 10 i
> haven't these problems.
>
> i've also tried to plug in an externa USB keyboard, and if i use
> external USB keybaord i haven't problems.
>
> i think is a problem of compatibility, with integrated keyboard of
> this notebook.
>
> i've tried to monitor these problems using XEV, and the results is
> that also if i'm not using notebook, sometimes XEV reads an INPUT of
> one of these 3 key (SHIFT, ALT, CTRL), and while i'm pressing one of
> these 3 key, XEV see also if i release and immedialty after press
> again the key.
>
> this is an example of the input while i press Left_ALT key for a while
>
> KeyPress event, serial 37, synthetic NO, window 0x3e00001,
> root 0x498, subw 0x0, time 129987, (-142,152), root:(452,476),
> state 0x10, keycode 64 (keysym 0xffe9, Alt_L), same_screen YES,
> XLookupString gives 0 bytes:
> XmbLookupString gives 0 bytes:
> XFilterEvent returns: False
>
> KeyRelease event, serial 37, synthetic NO, window 0x3e00001,
> root 0x498, subw 0x0, time 130147, (-142,152), root:(452,476),
> state 0x18, keycode 64 (keysym 0xffe9, Alt_L), same_screen YES,
> XLookupString gives 0 bytes:
> XFilterEvent returns: False
>
> KeyPress event, serial 37, synthetic NO, window 0x3e00001,
> root 0x498, subw 0x0, time 130391, (-142,152), root:(452,476),
> state 0x10, keycode 64 (keysym 0xffe9, Alt_L), same_screen YES,
> XLookupString gives 0 bytes:
> XmbLookupString gives 0 bytes:
> XFilterEvent returns: False
>
> whole log here http://pastebin.com/CPGz40aw
>
> and this is the output of xev, leaving the notebook on a few hours
> without using it http://pastebin.com/sYSHAbGy
>
>
> this is "xinput" output
>
> ⎡ Virtual core pointer id=2 [master pointer
> (3)]
> ⎜ ↳ Virtual core XTEST pointer id=4 [slave
> pointer (2)]
> ⎜ ↳ Logitech USB Laser Mouse id=11 [slave
> pointer (2)]
> ⎜ ↳ SynPS/2 Synaptics TouchPad id=13 [slave
> pointer (2)]
> ⎣ Virtual core keyboard id=3 [master keyboard
> (2)]
> ↳ Virtual core XTEST keyboard id=5 [slave
> keyboard (3)]
> ↳ Power Button id=6 [slave
> keyboard (3)]
> ↳ Video Bus id=7 [slave
> keyboard (3)]
> ↳ Video Bus id=8 [slave
> keyboard (3)]
> ↳ Power Button id=9 [slave
> keyboard (3)]
> ↳ HP Truevision HD id=10 [slave
> keyboard (3)]
> ↳ AT Translated Set 2 keyboard id=12 [slave
> keyboard (3)]
> ↳ HP WMI hotkeys id=14 [slave
> keyboard (3)]
> ↳ HP Wireless hotkeys id=15 [slave
> keyboard (3)]
>
> i hope that this bug can be solved
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.10
> Package: linux-image-4.2.0-16-generic 4.2.0-16.19
> ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
> Uname: Linux 4.2.0-16-generic x86_64
> ApportVersion: 2.19.1-0ubuntu3
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: ubuntu 1980 F.... pulseaudio
> /dev/snd/controlC0: ubuntu 1980 F.... pulseaudio
> CasperVersion: 1.365
> CurrentDesktop: Unity
> Date: Mon Jan 11 10:08:12 2016
> LiveMediaBuild: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
> MachineType: Hewlett-Packard HP Pavilion Notebook
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 amdgpudrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi
> file=/cdrom/preseed/username.seed boot=casper quiet splash ---
> RelatedPackageVersions:
> linux-restricted-modules-4.2.0-16-generic N/A
> linux-backports-modules-4.2.0-16-generic N/A
> linux-firmware 1.149
> SourcePackage: linux
> UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 08/06/2015
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: F.13
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: 80B5
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: 81.28
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrF.13:bd08/06/2015:svnHewlett-Packard:pnHPPavilionNotebook:pvr:rvnHewlett-Packard:rn80B5:rvr81.28:cvnHewlett-Packard:ct10:cvrChassisVersion:
> dmi.product.name: HP Pavilion Notebook
> dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532746/+subscriptions
>
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1532746
Title:
SHIFT, ALT and CTRL problem with HP pavilion 15 ab062nl
Status in linux package in Ubuntu:
Triaged
Bug description:
I've a problem with the keyboard of notebook HP Pavilion 15 ab062nl.
the problem is with SHIFT ALT and CTRL buttons of the keyboard.
for example when i use ALT-TAB shortcut, after few seconds, the ALT-TAB menu disappear as if i release ALT key, but isn't so.
another example is when i navigate on web, when i scroll page with mouse wheel, sometimes the page start to resize, as if i'm pressing CTRL command while scroll, or if i'm writing a text, sometimes, borwser launch shortcut, as if i'm pressing CTRL while i type text, for exaple if i'm typing "b" letter, opens bookmarks...
another example is while i'm typing text, if i press SHIFT key and
start typing, begins to write uppercase letters and after a while,
writes lowercase like I released shift, but i'm still pressing shift.
for example if i press SHIFT+s, the result is this:
SSSSSSSSSSSSSSsssssssssssssssssssssssssssssssss
some letters are uppercase, but others are lowercase.
i haven't found a solution.
the only way to solve momentarily the problem, is pressing for some seconds the only SHIFT key, after that, the problems disappears indefinitely, or until the next restart.
This problem occurs with all ubuntu version (x86 and x86_64), now i'm
using Ubuntu 15.10, but i've also tried ubuntu 15.04, ubuntu 14.04,
ubuntu 12.04, ubuntu 10.04.
furthermore i've this problem also with other GNU/Linux Distributions (i've tried Fedora, OpenSuse, ArchLinux, Antergos, Debian, SteamOS).
but isn't and hardware problem, because on Windows 8.1 and Windows 10 i haven't these problems.
i've also tried to plug in an externa USB keyboard, and if i use
external USB keybaord i haven't problems.
i think is a problem of compatibility, with integrated keyboard of
this notebook.
i've tried to monitor these problems using XEV, and the results is
that also if i'm not using notebook, sometimes XEV reads an INPUT of
one of these 3 key (SHIFT, ALT, CTRL), and while i'm pressing one of
these 3 key, XEV see also if i release and immedialty after press
again the key.
this is an example of the input while i press Left_ALT key for a while
KeyPress event, serial 37, synthetic NO, window 0x3e00001,
root 0x498, subw 0x0, time 129987, (-142,152), root:(452,476),
state 0x10, keycode 64 (keysym 0xffe9, Alt_L), same_screen YES,
XLookupString gives 0 bytes:
XmbLookupString gives 0 bytes:
XFilterEvent returns: False
KeyRelease event, serial 37, synthetic NO, window 0x3e00001,
root 0x498, subw 0x0, time 130147, (-142,152), root:(452,476),
state 0x18, keycode 64 (keysym 0xffe9, Alt_L), same_screen YES,
XLookupString gives 0 bytes:
XFilterEvent returns: False
KeyPress event, serial 37, synthetic NO, window 0x3e00001,
root 0x498, subw 0x0, time 130391, (-142,152), root:(452,476),
state 0x10, keycode 64 (keysym 0xffe9, Alt_L), same_screen YES,
XLookupString gives 0 bytes:
XmbLookupString gives 0 bytes:
XFilterEvent returns: False
whole log here http://pastebin.com/CPGz40aw
and this is the output of xev, leaving the notebook on a few hours
without using it http://pastebin.com/sYSHAbGy
this is "xinput" output
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech USB Laser Mouse id=11 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Power Button id=9 [slave keyboard (3)]
↳ HP Truevision HD id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]
↳ HP WMI hotkeys id=14 [slave keyboard (3)]
↳ HP Wireless hotkeys id=15 [slave keyboard (3)]
i hope that this bug can be solved
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-16-generic 4.2.0-16.19
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 1980 F.... pulseaudio
/dev/snd/controlC0: ubuntu 1980 F.... pulseaudio
CasperVersion: 1.365
CurrentDesktop: Unity
Date: Mon Jan 11 10:08:12 2016
LiveMediaBuild: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Hewlett-Packard HP Pavilion Notebook
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash ---
RelatedPackageVersions:
linux-restricted-modules-4.2.0-16-generic N/A
linux-backports-modules-4.2.0-16-generic N/A
linux-firmware 1.149
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/06/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 80B5
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 81.28
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.13:bd08/06/2015:svnHewlett-Packard:pnHPPavilionNotebook:pvr:rvnHewlett-Packard:rn80B5:rvr81.28:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion Notebook
dmi.sys.vendor: Hewlett-Packard
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532746/+subscriptions
References
