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[Bug 1484159] Re: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042] is not supported

 

** Description changed:

  This card remains unsupported out-of-the-box by the ath10k_pci kernel
  module. At this point, it looks like kvalo's ath10k-firmware repo just
  needs to be pulled in.
  
  ---------------------------------------------------------------------------
  
  HOW TO GET THIS CARD TO WORK:
  
- Full disclosure: I don't actually have this card, but AndyP was able to
- get this card to work by following my instructions, so I've written them
- here in a clearer format.
+ I don't actually have this card, but AndyP was able to get this card to
+ work by following my instructions, so I've written them here in a
+ clearer format.
  
  1) Support for this card is not present in kernel 4.2.  However, it was
- added at some point between then and kernel 4.4.3.  See
+ added at some point between then and kernel 4.4.  See
  https://wiki.ubuntu.com/Kernel/MainlineBuilds for info on installing a
  newer kernel.  Kernel 4.5 is suggested.
  
  2) Get the latest firmware from https://github.com/kvalo/ath10k-
  firmware/archive/master.zip
  
  3) Unzip this file, and copy the contents of ath10k-firmware-master to
  /lib/firmware/ath10k.
  
  4) Run the following commands to rename the necessary firmware file:
-     cd /lib/firmware/ath10k/QCA9377/hw1.0/
-     sudo mv firmware-5.bin_WLAN.TF.1.0-00267-1 firmware-5.bin
+     cd /lib/firmware/ath10k/QCA9377/hw1.0/
+     sudo mv firmware-5.bin_WLAN.TF.1.0-00267-1 firmware-5.bin
  
  5) Reboot your computer. Run "lshw -C network" to see if your card is
  recognized.
  
  Please tell me if these instructions are working for you.
  
  The original bug description follows.
  ---------------------------------------------------------------------------
  
  Hi,
  Qualcomm Atheros Device [168c:0042] (rev 30) is not supported by linux kernal. Please add support.
  
  Thanks
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-61-generic 3.13.0-61.100
  ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22
  Uname: Linux 3.13.0-61-generic i686
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu14   1658 F.... pulseaudio
   /dev/snd/controlC1:  ubuntu14   1658 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Aug 12 20:31:24 2015
  HibernationDevice: RESUME=UUID=0483444a-0d9a-4215-b36b-4aee75fd9ec0
  InstallationDate: Installed on 2015-08-11 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
  IwConfig:
   lo        no wireless extensions.
  
   eth0      no wireless extensions.
  MachineType: Acer Aspire E5-573
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-61-generic root=UUID=72a8a100-d5ec-4e9d-8bc5-45695001a29c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-61-generic N/A
   linux-backports-modules-3.13.0-61-generic  N/A
   linux-firmware                             1.127.15
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/20/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.11
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: ZORO_BH
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.11:bd04/20/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-573
  dmi.product.version: V3.72
  dmi.sys.vendor: Acer

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1484159

Title:
  Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
  is not supported

Status in linux package in Ubuntu:
  Triaged

Bug description:
  This card remains unsupported out-of-the-box by the ath10k_pci kernel
  module. At this point, it looks like kvalo's ath10k-firmware repo just
  needs to be pulled in.

  ---------------------------------------------------------------------------

  HOW TO GET THIS CARD TO WORK:

  I don't actually have this card, but AndyP was able to get this card
  to work by following my instructions, so I've written them here in a
  clearer format.

  1) Support for this card is not present in kernel 4.2.  However, it
  was added at some point between then and kernel 4.4.  See
  https://wiki.ubuntu.com/Kernel/MainlineBuilds for info on installing a
  newer kernel.  Kernel 4.5 is suggested.

  2) Get the latest firmware from https://github.com/kvalo/ath10k-
  firmware/archive/master.zip

  3) Unzip this file, and copy the contents of ath10k-firmware-master to
  /lib/firmware/ath10k.

  4) Run the following commands to rename the necessary firmware file:
      cd /lib/firmware/ath10k/QCA9377/hw1.0/
      sudo mv firmware-5.bin_WLAN.TF.1.0-00267-1 firmware-5.bin

  5) Reboot your computer. Run "lshw -C network" to see if your card is
  recognized.

  Please tell me if these instructions are working for you.

  The original bug description follows.
  ---------------------------------------------------------------------------

  Hi,
  Qualcomm Atheros Device [168c:0042] (rev 30) is not supported by linux kernal. Please add support.

  Thanks

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-61-generic 3.13.0-61.100
  ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22
  Uname: Linux 3.13.0-61-generic i686
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu14   1658 F.... pulseaudio
   /dev/snd/controlC1:  ubuntu14   1658 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Aug 12 20:31:24 2015
  HibernationDevice: RESUME=UUID=0483444a-0d9a-4215-b36b-4aee75fd9ec0
  InstallationDate: Installed on 2015-08-11 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.
  MachineType: Acer Aspire E5-573
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-61-generic root=UUID=72a8a100-d5ec-4e9d-8bc5-45695001a29c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-61-generic N/A
   linux-backports-modules-3.13.0-61-generic  N/A
   linux-firmware                             1.127.15
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/20/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.11
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: ZORO_BH
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.11:bd04/20/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-573
  dmi.product.version: V3.72
  dmi.sys.vendor: Acer

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