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[Bug 1561447] [NEW] MFG HOT: ubuntu installer device detection issue on Firestone and Garrison

 

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== Comment: #0 - Lucas J. Schroeder <lschroed@xxxxxxxxxx> - 2015-07-15 15:59:37 ==
---Problem Description---
The installer for 14.04.02 and 15.04 is detecting hard disk media that does not exist.  In my preseed files for both Firestone and Garrison, the debconfig-set partman-auto/disk has to followed by /dev/sdj.  Trying to use /dev/sda will result in an installer error
 
Contact Information = lschroed@xxxxxxxxxx 
 
---uname output---
Linux rcx2c360 3.16.0-30-generic #40~14.04.1-Ubuntu SMP Thu Jan 15 17:42:36 UTC 2015 ppc64le ppc64le ppc64le GNU/Linux
 
Machine Type = Firestone 8335-GTA, Garrison 8335-GTB 
 
---boot type---
Network boot
 
---bootloader---
opal
 
---Kernel cmdline used to launch install---
cd /tmp

tftp -g -l ./initrd -r /tftpboot/initrd.Ubuntu14_1502.gz 9.10.192.40

tftp -g -l ./vmlinux -r /tftpboot/vmlinux.Ubuntu14_1502 9.10.192.40

kexec -l ./vmlinux --initrd ./initrd --append 
 
---Bootloader protocol---
unsure
 
---Install repository type---
Local repository
 
---Install repository Location---
http://9.10.192.40/install/ppc/Ubuntu14_1502/CD1
 
---Point of failure---
Other failure during installation (stage 1)


== Comment: #5 - NISHANTH ARAVAMUDAN <aravam@xxxxxxxxxx> - 2015-07-16 11:48:54 ==
Michael,

I think this is the same issue we see on our Garrison as well.

Lucas, Michael will take a look at it.

-Nish

== Comment: #7 - NISHANTH ARAVAMUDAN <aravam@xxxxxxxxxx> - 2015-07-16 12:16:47 ==
HA!

>From our Garrison:

Jul 15 19:20:35 kernel: [    7.544664] scsi 0:0:0:0: CD-ROM            AMI      Virtual CDROM0   1.00 PQ: 0 ANSI: 0 CCS
Jul 15 19:20:35 kernel: [    7.548145] scsi 0:0:0:1: CD-ROM            AMI      Virtual CDROM1   1.00 PQ: 0 ANSI: 0 CCS
Jul 15 19:20:35 kernel: [    7.552144] scsi 0:0:0:2: CD-ROM            AMI      Virtual CDROM2   1.00 PQ: 0 ANSI: 0 CCS
Jul 15 19:20:35 kernel: [    7.554643] scsi 0:0:0:3: CD-ROM            AMI      Virtual CDROM3   1.00 PQ: 0 ANSI: 0 CCS
Jul 15 19:20:35 kernel: [    7.925426] scsi 1:0:0:0: Direct-Access     AMI      Virtual Floppy0  1.00 PQ: 0 ANSI: 0 CCS
Jul 15 19:20:35 kernel: [    7.925672] scsi 2:0:0:0: Direct-Access     AMI      Virtual HDisk0   1.00 PQ: 0 ANSI: 0 CCS
Jul 15 19:20:35 kernel: [    7.927825] scsi 1:0:0:1: Direct-Access     AMI      Virtual Floppy1  1.00 PQ: 0 ANSI: 0 CCS
Jul 15 19:20:35 kernel: [    7.928042] scsi 2:0:0:1: Direct-Access     AMI      Virtual HDisk1   1.00 PQ: 0 ANSI: 0 CCS
Jul 15 19:20:35 kernel: [    7.928547] scsi 1:0:0:2: Direct-Access     AMI      Virtual Floppy2  1.00 PQ: 0 ANSI: 0 CCS
Jul 15 19:20:35 kernel: [    7.928805] scsi 2:0:0:2: Direct-Access     AMI      Virtual HDisk2   1.00 PQ: 0 ANSI: 0 CCS
Jul 15 19:20:35 kernel: [    7.929173] scsi 1:0:0:3: Direct-Access     AMI      Virtual Floppy3  1.00 PQ: 0 ANSI: 0 CCS
Jul 15 19:20:35 kernel: [    7.929669] scsi 2:0:0:3: Direct-Access     AMI      Virtual HDisk3   1.00 PQ: 0 ANSI: 0 CCS
Jul 15 19:20:35 kernel: [    7.931045] scsi 2:0:0:4: Direct-Access     AMI      Virtual HDisk4   1.00 PQ: 0 ANSI: 0 CCS
Jul 15 19:20:35 kernel: [    8.031783] sr 0:0:0:0: [sr0] scsi-1 drive
Jul 15 19:20:35 kernel: [    8.031908] cdrom: Uniform CD-ROM driver Revision: 3.20
Jul 15 19:20:35 kernel: [    8.032391] sr 0:0:0:0: Attached scsi CD-ROM sr0
Jul 15 19:20:35 kernel: [    8.032526] sr 0:0:0:0: Attached scsi generic sg0 type 5
Jul 15 19:20:35 kernel: [    8.083910] sr 0:0:0:1: [sr1] scsi-1 drive
Jul 15 19:20:35 kernel: [    8.084253] sr 0:0:0:1: Attached scsi CD-ROM sr1
Jul 15 19:20:35 kernel: [    8.084359] sr 0:0:0:1: Attached scsi generic sg1 type 5
Jul 15 19:20:35 kernel: [    8.112910] sr 0:0:0:2: [sr2] scsi-1 drive
Jul 15 19:20:35 kernel: [    8.113230] sr 0:0:0:2: Attached scsi CD-ROM sr2
Jul 15 19:20:35 kernel: [    8.113349] sr 0:0:0:2: Attached scsi generic sg2 type 5
Jul 15 19:20:35 kernel: [    8.124786] sr 0:0:0:3: [sr3] scsi-1 drive
Jul 15 19:20:35 kernel: [    8.125418] sr 0:0:0:3: Attached scsi CD-ROM sr3
Jul 15 19:20:35 kernel: [    8.125523] sr 0:0:0:3: Attached scsi generic sg3 type 5
Jul 15 19:20:35 kernel: [    8.144632] sd 1:0:0:0: Attached scsi generic sg4 type 0
Jul 15 19:20:35 kernel: [    8.147850] sd 1:0:0:1: Attached scsi generic sg5 type 0
Jul 15 19:20:35 kernel: [    8.149422] sd 1:0:0:0: [sda] Attached SCSI removable disk
Jul 15 19:20:35 kernel: [    8.150210] sd 1:0:0:2: Attached scsi generic sg6 type 0
Jul 15 19:20:35 kernel: [    8.153482] sd 1:0:0:3: Attached scsi generic sg7 type 0
Jul 15 19:20:35 kernel: [    8.156756] sd 1:0:0:1: [sdb] Attached SCSI removable disk
Jul 15 19:20:35 kernel: [    8.160922] sd 1:0:0:2: [sdc] Attached SCSI removable disk
Jul 15 19:20:35 kernel: [    8.229248] sd 1:0:0:3: [sdd] Attached SCSI removable disk
Jul 15 19:20:35 kernel: [    8.513434] sd 2:0:0:0: Attached scsi generic sg8 type 0
Jul 15 19:20:35 kernel: [    8.518483] sd 2:0:0:0: [sde] Attached SCSI removable disk
Jul 15 19:20:35 kernel: [    8.578842] sd 2:0:0:1: Attached scsi generic sg9 type 0
Jul 15 19:20:35 kernel: [    8.582943] sd 2:0:0:1: [sdf] Attached SCSI removable disk
Jul 15 19:20:35 kernel: [    8.583545] sd 2:0:0:2: Attached scsi generic sg10 type 0
Jul 15 19:20:35 kernel: [    8.584187] sd 2:0:0:3: Attached scsi generic sg11 type 0
Jul 15 19:20:35 kernel: [    8.584734] sd 2:0:0:4: Attached scsi generic sg12 type 0
Jul 15 19:20:35 kernel: [    8.631208] sd 2:0:0:2: [sdg] Attached SCSI removable disk
Jul 15 19:20:35 kernel: [    8.632455] sd 2:0:0:3: [sdh] Attached SCSI removable disk
Jul 15 19:20:35 kernel: [    8.633703] sd 2:0:0:4: [sdi] Attached SCSI removable disk

Notice, 4 virtual CD-ROM devices (sr0-sr3), 4 virtual floppy (!!)
devices (sda-sdd), 5 virtual hdisks (sde-sdi), which is why the first
physical disk is sdj.

I don't believe this is obviously a kernel bug, but could easily be an
issue in fw (which is where I think this data comes from). Digging ...

== Comment: #8 - NISHANTH ARAVAMUDAN <aravam@xxxxxxxxxx> - 2015-07-16 12:17:34 ==
A bit more:

Jul 15 19:20:35 kernel: [    5.770556] usb 1-3.1: New USB device found, idVendor=046b, idProduct=ff20
Jul 15 19:20:35 kernel: [    5.770559] usb 1-3.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jul 15 19:20:35 kernel: [    5.770562] usb 1-3.1: Product: Virtual Cdrom Device
Jul 15 19:20:35 kernel: [    5.770565] usb 1-3.1: Manufacturer: American Megatrends Inc.
Jul 15 19:20:35 kernel: [    5.770568] usb 1-3.1: SerialNumber: AAAABBBBCCCC1
Jul 15 19:20:35 kernel: [    5.863316] usb 1-3.2: new high-speed USB device number 4 using xhci_hcd
Jul 15 19:20:35 kernel: [    5.974569] usb 1-3.2: New USB device found, idVendor=046b, idProduct=ff40
Jul 15 19:20:35 kernel: [    5.974786] usb 1-3.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jul 15 19:20:35 kernel: [    5.986439] usb 1-3.2: Product: Virtual Floppy Device
Jul 15 19:20:35 kernel: [    5.988236] usb 1-3.2: Manufacturer: American Megatrends Inc.
Jul 15 19:20:35 kernel: [    5.991003] usb 1-3.2: SerialNumber: AAAABBBBCCCC2
Jul 15 19:20:35 kernel: [    6.083322] usb 1-3.3: new high-speed USB device number 5 using xhci_hcd
Jul 15 19:20:35 kernel: [    6.194573] usb 1-3.3: New USB device found, idVendor=046b, idProduct=ff31
Jul 15 19:20:35 kernel: [    6.194819] usb 1-3.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jul 15 19:20:35 kernel: [    6.196691] usb 1-3.3: Product: Virtual HardDisk Device
Jul 15 19:20:35 kernel: [    6.198020] usb 1-3.3: Manufacturer: American Megatrends Inc.
Jul 15 19:20:35 kernel: [    6.199590] usb 1-3.3: SerialNumber: AAAABBBBCCCC3
Jul 15 19:20:35 kernel: [    6.367331] usb 1-3.4: new low-speed USB device number 6 using xhci_hcd
Jul 15 19:20:35 kernel: [    6.510087] usb 1-3.4: New USB device found, idVendor=046b, idProduct=ff10
Jul 15 19:20:35 kernel: [    6.510376] usb 1-3.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Jul 15 19:20:35 kernel: [    6.512161] usb 1-3.4: Product: Virtual Keyboard and Mouse
Jul 15 19:20:35 kernel: [    6.513504] usb 1-3.4: Manufacturer: American Megatrends Inc.

So these are all USB attached, I think. Is there an external USB device
on the Garrison machines?


== Comment: #16 - MICHAEL BRINGMANN <mbringm@xxxxxxxxxx> - 2015-07-16 17:20:21 ==
(In reply to comment #14)
> (In reply to comment #9)
> > On our Garrison machine, the default installer with Ubuntu 15.04 (kernel
> > 3.19.0-16) does not find devices /dev/sda through /dev/sdi.  It claims to
> > find device /dev/sdj, but then 'parted' fails trying to partition it.  The
> > remainder of the installation process is aborted.
> 
> Well, it finds those devices, but they are empty, right?

Yes, they are empty.

> 
> > Using the later installation of Ubuntu 15.04 (kernel 3.19.0-22) from
> > ports.ubuntu.com, the installer finds device /dev/sda and creates a
> > partition on /dev/sda2.  The installation process completes, and the system
> > boots up.
> 
> What do you mean by "later installation"? Do you mean a more recent ISO
> image?

Sorry, I should have phrased it as later build of the kernel (-22) and the associated
infrastructure, where we are using the "-16" build in our Autotest/Cobbler installs.

> 
> Is Garrison intended to be supported with 15.04? Or 15.10? If 15.10, we
> should be testing that early ISO.


Michael

> 
> -Nish

== Comment: #28 - Lucas J. Schroeder <lschroed@xxxxxxxxxx> - 2016-03-23
12:04:44 ==

Re-tested with the Mar22 build of 16.04.  The problem is still valid.

** Affects: linux (Ubuntu)
     Importance: Undecided
     Assignee: Taco Screen team (taco-screen-team)
         Status: Invalid


** Tags: architecture-ppc64le bot-comment bugnameltc-127713 severity-high targetmilestone-inin---
-- 
MFG HOT: ubuntu installer device detection issue on Firestone and Garrison
https://bugs.launchpad.net/bugs/1561447
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