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[Bug 1561902] Re: Total system freeze after 3.16.0-38.52

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Isak Frants <1561902@xxxxxxxxxxxxxxxxxx>
Date: Sat, 26 Mar 2016 08:59:12 -0000
Reply-to: Bug 1561902 <1561902@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Tags added: apport-collected trusty

** Description changed:

  This should have been reported already last year, but here it goes.
  
  Problem:
  My laptop is a ASUS N71JA and works perfectly in Windows. Everything was fine with Xubuntu 14.04 through kernels 3.13 and 3.16 up to 3.16.0-38.52. Desktop freezes, like totally dies with hard power reset being the only option, every now and then from this kernel and onwards. This affects 3.19 and 4.2.0 kernels released after this date as well. No Magic SysRq possible and I can't see anything fancy in syslog or kern.log. Desktop can die anytime between immediately after boot or after a few hours, but it happens completely randomly and is hard to debug.
  
  Workaround:
  3.16.0-38.52 was released in May 2015 (https://bugs.launchpad.net/ubuntu/+source/linux-lts-utopic/+bug/1452882).
  3.16.0-37.51 and 3.16.0-36.48 have NEVER frozen. 
  
  The only non-upstream change that was made to 3.16.0-38.52 was  "vesafb:
  Set mtrr:3 (write-combining) as default"
  (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1434581). This is
  probably not implemented in the mainline kernel tree, right? I've been
  using mainline 3.16.7-ckt24-trusty without any problems now for over a
  month (http://kernel.ubuntu.com/~kernel-
  ppa/mainline/v3.16.7-ckt24-trusty/) i.e. it seems like 1434581 is
  causing the problem.
  
  Can this be verified by some other method e.g. by disabling/reverting
  1434581 in a "normal" non-mainline kernel?
  
  Solution:
  ?
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.19
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC2:  isak       1669 F.... pulseaudio
+  /dev/snd/controlC0:  isak       1669 F.... pulseaudio
+  /dev/snd/controlC1:  isak       1669 F.... pulseaudio
+ CurrentDesktop: XFCE
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=188824e0-028f-4004-92b9-9e627eff4d5c
+ MachineType: ASUSTeK Computer Inc. N71Ja
+ Package: linux (not installed)
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-38-generic root=UUID=1d243640-e961-4ee3-b6d9-8e4ee5816090 ro quiet splash
+ ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
+ RelatedPackageVersions:
+  linux-restricted-modules-3.16.0-38-generic N/A
+  linux-backports-modules-3.16.0-38-generic  N/A
+  linux-firmware                             1.127.20
+ Tags:  trusty
+ Uname: Linux 3.16.0-38-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
+ _MarkForUpload: True
+ dmi.bios.date: 05/14/2010
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: N71Ja.206
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: N71Ja
+ dmi.board.vendor: ASUSTeK Computer Inc.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK Computer Inc.
+ dmi.chassis.version: 1.0
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Ja.206:bd05/14/2010:svnASUSTeKComputerInc.:pnN71Ja:pvr1.0:rvnASUSTeKComputerInc.:rnN71Ja:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
+ dmi.product.name: N71Ja
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK Computer Inc.

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1561902/+attachment/4612230/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-lts-utopic in Ubuntu.
https://bugs.launchpad.net/bugs/1561902

Title:
  Total system freeze after 3.16.0-38.52

Status in linux-lts-utopic package in Ubuntu:
  New

Bug description:
  This should have been reported already last year, but here it goes.

  Problem:
  My laptop is a ASUS N71JA and works perfectly in Windows. Everything was fine with Xubuntu 14.04 through kernels 3.13 and 3.16 up to 3.16.0-38.52. Desktop freezes, like totally dies with hard power reset being the only option, every now and then from this kernel and onwards. This affects 3.19 and 4.2.0 kernels released after this date as well. No Magic SysRq possible and I can't see anything fancy in syslog or kern.log. Desktop can die anytime between immediately after boot or after a few hours, but it happens completely randomly and is hard to debug.

  Workaround:
  3.16.0-38.52 was released in May 2015 (https://bugs.launchpad.net/ubuntu/+source/linux-lts-utopic/+bug/1452882).
  3.16.0-37.51 and 3.16.0-36.48 have NEVER frozen. 

  The only non-upstream change that was made to 3.16.0-38.52 was
  "vesafb: Set mtrr:3 (write-combining) as default"
  (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1434581). This
  is probably not implemented in the mainline kernel tree, right? I've
  been using mainline 3.16.7-ckt24-trusty without any problems now for
  over a month (http://kernel.ubuntu.com/~kernel-
  ppa/mainline/v3.16.7-ckt24-trusty/) i.e. it seems like 1434581 is
  causing the problem.

  Can this be verified by some other method e.g. by disabling/reverting
  1434581 in a "normal" non-mainline kernel?

  Solution:
  ?
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  isak       1669 F.... pulseaudio
   /dev/snd/controlC0:  isak       1669 F.... pulseaudio
   /dev/snd/controlC1:  isak       1669 F.... pulseaudio
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=188824e0-028f-4004-92b9-9e627eff4d5c
  MachineType: ASUSTeK Computer Inc. N71Ja
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-38-generic root=UUID=1d243640-e961-4ee3-b6d9-8e4ee5816090 ro quiet splash
  ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-38-generic N/A
   linux-backports-modules-3.16.0-38-generic  N/A
   linux-firmware                             1.127.20
  Tags:  trusty
  Uname: Linux 3.16.0-38-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  dmi.bios.date: 05/14/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N71Ja.206
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N71Ja
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Ja.206:bd05/14/2010:svnASUSTeKComputerInc.:pnN71Ja:pvr1.0:rvnASUSTeKComputerInc.:rnN71Ja:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: N71Ja
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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References

[Bug 1561902] [NEW] Total system freeze after 3.16.0-38.52
From: Isak Frants, 2016-03-25