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[Bug 1563826] [NEW] [ASUSTeK COMPUTER INC. UX305UA] suspend/resume failure

 

Public bug reported:

My new laptop cant suspend. I cant tell for sure if it worked before upgrading to 16.04 (matter of hours).
Attached pm-suspend log.

ProblemType: KernelOops
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-16-generic 4.4.0-16.32
ProcVersionSignature: Ubuntu 4.4.0-16.32-generic 4.4.6
Uname: Linux 4.4.0-16-generic x86_64
Annotation: This occurred during a previous suspend, and prevented the system from resuming properly.
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  nati       2890 F.... pulseaudio
Date: Wed Mar 30 07:38:42 2016
DuplicateSignature: suspend/resume:ASUSTeK COMPUTER INC. UX305UA:UX305UA.201
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=97cd6156-79d6-40f5-82fe-6925e87050a6
InstallationDate: Installed on 2016-03-29 (1 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
InterpreterPath: /usr/bin/python3.5
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 0bda:57cb Realtek Semiconductor Corp. 
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX305UA
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-16-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-16-generic N/A
 linux-backports-modules-4.4.0-16-generic  N/A
 linux-firmware                            1.157
SourcePackage: linux
Title: [ASUSTeK COMPUTER INC. UX305UA] suspend/resume failure
UpgradeStatus: Upgraded to xenial on 2016-03-29 (1 days ago)
UserGroups:
 
dmi.bios.date: 10/12/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX305UA.201
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX305UA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305UA.201:bd10/12/2015:svnASUSTeKCOMPUTERINC.:pnUX305UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX305UA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops resume suspend xenial

** Attachment added: "log.tar.gz"
   https://bugs.launchpad.net/bugs/1563826/+attachment/4616928/+files/log.tar.gz

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https://bugs.launchpad.net/bugs/1563826

Title:
  [ASUSTeK COMPUTER INC. UX305UA] suspend/resume failure

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  My new laptop cant suspend. I cant tell for sure if it worked before upgrading to 16.04 (matter of hours).
  Attached pm-suspend log.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-16-generic 4.4.0-16.32
  ProcVersionSignature: Ubuntu 4.4.0-16.32-generic 4.4.6
  Uname: Linux 4.4.0-16-generic x86_64
  Annotation: This occurred during a previous suspend, and prevented the system from resuming properly.
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  nati       2890 F.... pulseaudio
  Date: Wed Mar 30 07:38:42 2016
  DuplicateSignature: suspend/resume:ASUSTeK COMPUTER INC. UX305UA:UX305UA.201
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=97cd6156-79d6-40f5-82fe-6925e87050a6
  InstallationDate: Installed on 2016-03-29 (1 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  InterpreterPath: /usr/bin/python3.5
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 0bda:57cb Realtek Semiconductor Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. UX305UA
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-16-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-16-generic N/A
   linux-backports-modules-4.4.0-16-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  Title: [ASUSTeK COMPUTER INC. UX305UA] suspend/resume failure
  UpgradeStatus: Upgraded to xenial on 2016-03-29 (1 days ago)
  UserGroups:
   
  dmi.bios.date: 10/12/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX305UA.201
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX305UA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305UA.201:bd10/12/2015:svnASUSTeKCOMPUTERINC.:pnUX305UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX305UA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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