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[Bug 1562230] Re: [Hewlett-Packard HP ENVY 17 Notebook PC] hibernate/resume failure

 

** Tags added: kernel-bug-exists-upstream

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/1562230

Title:
  [Hewlett-Packard HP ENVY 17 Notebook PC] hibernate/resume failure

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Notebook cannot resume from hibernation.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-15-generic 4.4.0-15.31
  ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6
  Uname: Linux 4.4.0-15-generic x86_64
  Annotation: This occurred during a previous hibernation, and prevented the system from resuming properly.
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  zh         2098 F.... pulseaudio
   /dev/snd/controlC0:  zh         2098 F.... pulseaudio
  Date: Sat Mar 26 07:41:25 2016
  DuplicateSignature: hibernate/resume:Hewlett-Packard HP ENVY 17 Notebook PC:F.65
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: hibernate/resume
  HibernationDevice: RESUME=UUID=378e2e05-278e-45c4-a558-68a1e8b83eab
  InterpreterPath: /usr/bin/python3.5
  MachineType: Hewlett-Packard HP ENVY 17 Notebook PC
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-15-generic.efi.signed root=UUID=c8951135-cb49-43fc-b142-4b426e3a988b ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-15-generic N/A
   linux-backports-modules-4.4.0-15-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  Title: [Hewlett-Packard HP ENVY 17 Notebook PC] hibernate/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 11/20/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.65
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 1966
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 93.52
  dmi.chassis.asset.tag: 5CG3456NSY
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.65:bd11/20/2014:svnHewlett-Packard:pnHPENVY17NotebookPC:pvr0885100000305B00000610100:rvnHewlett-Packard:rn1966:rvrKBCVersion93.52:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY 17 Notebook PC
  dmi.product.version: 0885100000305B00000610100
  dmi.sys.vendor: Hewlett-Packard

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