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[Bug 1565234] [NEW] Intermittent Screen Flicker on Dell XPS 13 9350

 

Public bug reported:

I am using the Dell XPS 13 9350 with Ubuntu 16.04, and I am experiencing
random screen flickering where the screen will flicker to black for a
split second.  This happens repeatedly every few seconds for half a
minute or so.  Then the issue will disappear for a few minutes, but
randomly come back.

I have experienced using Ubuntu 16.04 with Unity, Gnome, and XFCE.  I am
running the latest BIOS version 1.3.3.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-16-generic 4.4.0-16.32
ProcVersionSignature: Ubuntu 4.4.0-16.32-generic 4.4.6
Uname: Linux 4.4.0-16-generic x86_64
ApportVersion: 2.20.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  caleb      1533 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sat Apr  2 05:06:21 2016
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=ac6dd208-0bc0-443d-bc73-3411a80e0328
InstallationDate: Installed on 2016-03-19 (13 days ago)
InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160319)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0bda:5682 Realtek Semiconductor Corp. 
 Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 9350
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-16-generic.efi.signed root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-16-generic N/A
 linux-backports-modules-4.4.0-16-generic  N/A
 linux-firmware                            1.157
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/01/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.3
dmi.board.name: 07TYC2
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.3.3:bd03/01/2016:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn07TYC2:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9350
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug xenial

-- 
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https://bugs.launchpad.net/bugs/1565234

Title:
  Intermittent Screen Flicker on Dell XPS 13 9350

Status in linux package in Ubuntu:
  New

Bug description:
  I am using the Dell XPS 13 9350 with Ubuntu 16.04, and I am
  experiencing random screen flickering where the screen will flicker to
  black for a split second.  This happens repeatedly every few seconds
  for half a minute or so.  Then the issue will disappear for a few
  minutes, but randomly come back.

  I have experienced using Ubuntu 16.04 with Unity, Gnome, and XFCE.  I
  am running the latest BIOS version 1.3.3.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-16-generic 4.4.0-16.32
  ProcVersionSignature: Ubuntu 4.4.0-16.32-generic 4.4.6
  Uname: Linux 4.4.0-16-generic x86_64
  ApportVersion: 2.20.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  caleb      1533 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Sat Apr  2 05:06:21 2016
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=ac6dd208-0bc0-443d-bc73-3411a80e0328
  InstallationDate: Installed on 2016-03-19 (13 days ago)
  InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160319)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 0bda:5682 Realtek Semiconductor Corp. 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. XPS 13 9350
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-16-generic.efi.signed root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-16-generic N/A
   linux-backports-modules-4.4.0-16-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/01/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.3.3
  dmi.board.name: 07TYC2
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.3.3:bd03/01/2016:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn07TYC2:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9350
  dmi.sys.vendor: Dell Inc.

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