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[Bug 1565994] [NEW] [Dell Inc. Inspiron 7559] suspend/resume failure [non-free: nvidia_uvm nvidia_modeset nvidia]

 

Public bug reported:

suspend didn't work with bios 1.1.3
upgraded bios to 1.1.7 
still can suspend. It hangs on black screen, fan still works, no indication of suspend. needed to force a hard boot.

ProblemType: KernelOops
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-16-generic 4.4.0-16.32 [modified: boot/vmlinuz-4.4.0-16-generic]
ProcVersionSignature: Ubuntu 4.4.0-16.32-generic 4.4.6
Uname: Linux 4.4.0-16-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
Annotation: This occurred during a previous suspend, and prevented the system from resuming properly.
ApportVersion: 2.20.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  lightdm    1120 F.... pulseaudio
                      meirm      1813 F.... pulseaudio
Date: Mon Apr  4 23:18:44 2016
DuplicateSignature: suspend/resume:Dell Inc. Inspiron 7559:1.1.7
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=09b2fee3-3d9c-42d3-9d6f-15782a9bc3ae
InstallationDate: Installed on 2016-04-04 (0 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160401)
InterpreterPath: /usr/bin/python3.5
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 03eb:8a96 Atmel Corp. 
 Bus 001 Device 003: ID 8087:0a2a Intel Corp. 
 Bus 001 Device 002: ID 1bcf:2b8a Sunplus Innovation Technology Inc. 
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 7559
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-16-generic root=UUID=e932ec6b-f794-412f-8f0f-a2b6240f8e22 ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-16-generic N/A
 linux-backports-modules-4.4.0-16-generic  N/A
 linux-firmware                            1.157
SourcePackage: linux
Title: [Dell Inc. Inspiron 7559] suspend/resume failure [non-free: nvidia_uvm nvidia_modeset nvidia]
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 02/16/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.7
dmi.board.name: 0H0CC0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.1.7:bd02/16/2016:svnDellInc.:pnInspiron7559:pvr1.1.7:rvnDellInc.:rn0H0CC0:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 7559
dmi.product.version: 1.1.7
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops resume suspend xenial

** Attachment added: "version.log"
   https://bugs.launchpad.net/bugs/1565994/+attachment/4623533/+files/versionandlspci-vnvn.log

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https://bugs.launchpad.net/bugs/1565994

Title:
  [Dell Inc. Inspiron 7559] suspend/resume failure [non-free: nvidia_uvm
  nvidia_modeset nvidia]

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  suspend didn't work with bios 1.1.3
  upgraded bios to 1.1.7 
  still can suspend. It hangs on black screen, fan still works, no indication of suspend. needed to force a hard boot.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-16-generic 4.4.0-16.32 [modified: boot/vmlinuz-4.4.0-16-generic]
  ProcVersionSignature: Ubuntu 4.4.0-16.32-generic 4.4.6
  Uname: Linux 4.4.0-16-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  Annotation: This occurred during a previous suspend, and prevented the system from resuming properly.
  ApportVersion: 2.20.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lightdm    1120 F.... pulseaudio
                        meirm      1813 F.... pulseaudio
  Date: Mon Apr  4 23:18:44 2016
  DuplicateSignature: suspend/resume:Dell Inc. Inspiron 7559:1.1.7
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=09b2fee3-3d9c-42d3-9d6f-15782a9bc3ae
  InstallationDate: Installed on 2016-04-04 (0 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160401)
  InterpreterPath: /usr/bin/python3.5
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 03eb:8a96 Atmel Corp. 
   Bus 001 Device 003: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 002: ID 1bcf:2b8a Sunplus Innovation Technology Inc. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Inspiron 7559
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-16-generic root=UUID=e932ec6b-f794-412f-8f0f-a2b6240f8e22 ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-16-generic N/A
   linux-backports-modules-4.4.0-16-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  Title: [Dell Inc. Inspiron 7559] suspend/resume failure [non-free: nvidia_uvm nvidia_modeset nvidia]
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 02/16/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.7
  dmi.board.name: 0H0CC0
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvr1.1.7:bd02/16/2016:svnDellInc.:pnInspiron7559:pvr1.1.7:rvnDellInc.:rn0H0CC0:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 7559
  dmi.product.version: 1.1.7
  dmi.sys.vendor: Dell Inc.

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