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Message #170734
[Bug 1566853] Re: [Dell Inc. Inspiron 5547] hibernate/resume failure
** Tags removed: need-duplicate-check
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https://bugs.launchpad.net/bugs/1566853
Title:
[Dell Inc. Inspiron 5547] hibernate/resume failure
Status in linux package in Ubuntu:
New
Bug description:
While restarting/logout
getting
"unable to handle kernel null pointer dereference"
After reading some posts
in /etc/default/grub I used acpi=force
After that restart is fine.But logout,suspend are freezing....leaving
with no option but a hard shutdown
I have amd radeon graphics card.But uses intel graphics chipset
harish@harish-Inspiron-5547:~$ lspci -nn | grep VGA
00:02.0 VGA compatible controller [0300]: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b)
ProblemType: KernelOops
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-17-generic 4.4.0-17.33
ProcVersionSignature: Ubuntu 4.4.0-17.33-generic 4.4.6
Uname: Linux 4.4.0-17-generic x86_64
Annotation: This occurred during a previous hibernation, and prevented the system from resuming properly.
ApportVersion: 2.20.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: harish 2570 F.... pulseaudio
/dev/snd/controlC0: harish 2570 F.... pulseaudio
Date: Wed Apr 6 18:31:29 2016
DuplicateSignature: hibernate/resume:Dell Inc. Inspiron 5547:A07
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=50c319d2-c707-4f1b-9892-0d20c6f0ce2f
InstallationDate: Installed on 2015-07-31 (250 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
InterpreterPath: /usr/bin/python3.5
MachineType: Dell Inc. Inspiron 5547
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-17-generic root=UUID=1045f991-e1a4-4984-96d2-a1432bac267f ro acpi quiet splash acpi=force vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.4.0-17-generic N/A
linux-backports-modules-4.4.0-17-generic N/A
linux-firmware 1.157
SourcePackage: linux
Title: [Dell Inc. Inspiron 5547] hibernate/resume failure
UpgradeStatus: Upgraded to xenial on 2016-04-03 (3 days ago)
UserGroups:
dmi.bios.date: 01/23/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 08KNCD
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd01/23/2015:svnDellInc.:pnInspiron5547:pvrA07:rvnDellInc.:rn08KNCD:rvrA00:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 5547
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.
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