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[Bug 1566698] Re: package linux-image-3.19.0-58-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

 

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1566698

Title:
  package linux-image-3.19.0-58-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Happened during a normal update via the Software Updater

  ProblemType: Package
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-58-generic (not installed)
  ProcVersionSignature: Ubuntu 3.19.0-56.62-generic 3.19.8-ckt15
  Uname: Linux 3.19.0-56-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jamie      1401 F.... pulseaudio
   /dev/snd/controlC1:  jamie      1401 F.... pulseaudio
  Date: Wed Apr  6 10:01:24 2016
  DpkgHistoryLog:
   Start-Date: 2016-04-06  10:01:20
   Commandline: aptdaemon role='role-commit-packages' sender=':1.98'
   Install: linux-headers-3.19.0-58:amd64 (3.19.0-58.64), linux-image-extra-3.19.0-58-generic:amd64 (3.19.0-58.64), linux-image-3.19.0-58-generic:amd64 (3.19.0-58.64), linux-headers-3.19.0-58-generic:amd64 (3.19.0-58.64)
   Upgrade: linux-headers-generic:amd64 (3.19.0.56.54, 3.19.0.58.56), linux-libc-dev:amd64 (3.19.0-56.62, 3.19.0-58.64), linux-image-generic:amd64 (3.19.0.56.54, 3.19.0.58.56), linux-generic:amd64 (3.19.0.56.54, 3.19.0.58.56)
  DuplicateSignature: package:linux-image-3.19.0-58-generic:(not installed):subprocess new pre-installation script returned error exit status 128
  ErrorMessage: subprocess new pre-installation script returned error exit status 128
  HibernationDevice: RESUME=UUID=23f8f449-8d29-4640-b1ea-0959cd37028e
  InstallationDate: Installed on 2015-05-17 (324 days ago)
  InstallationMedia: It
  MachineType: LENOVO 20B6CTO1WW
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-56-generic root=UUID=2eef4e8d-7a8a-455c-bde9-30374a191ef5 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-22ubuntu1.5
  SourcePackage: linux
  Title: package linux-image-3.19.0-58-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/03/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GJET79WW (2.29 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20B6CTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50512 STD
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGJET79WW(2.29):bd09/03/2014:svnLENOVO:pn20B6CTO1WW:pvrThinkPadT440:rvnLENOVO:rn20B6CTO1WW:rvrSDK0E50512STD:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20B6CTO1WW
  dmi.product.version: ThinkPad T440
  dmi.sys.vendor: LENOVO

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