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Message #17257
[Bug 1229252] Re: Ubuntu 12.04.3: black screen on PB Easynote and Intel GMA 4500M video adapter
I do believe the problem is the Intel GMA4500M. I also believe is
doesn't matter who manufactered the laptop (like PB/Acer etc).
For in case it might be usefull:
BIOS Information
Vendor: Packard Bell
Version: V1.04
Release Date: 09/23/2010
ROM Size: 2048 kB
Characteristics:
PCI is supported
BIOS is upgradeable
BIOS shadowing is allowed
Boot from CD is supported
Selectable boot is supported
BIOS ROM is socketed
EDD is supported
Japanese floppy for NEC 9800 1.2 MB is supported (int 13h)
Japanese floppy for Toshiba 1.2 MB is supported (int 13h)
5.25"/360 kB floppy services are supported (int 13h)
5.25"/1.2 MB floppy services are supported (int 13h)
3.5"/720 kB floppy services are supported (int 13h)
3.5"/2.88 MB floppy services are supported (int 13h)
8042 keyboard services are supported (int 9h)
CGA/mono video services are supported (int 10h)
ACPI is supported
USB legacy is supported
Targeted content distribution is supported
System Information
Manufacturer: Packard Bell
Product Name: EasyNote TK36
Version: V1.04
Serial Number: LXBQA020130433CF401601
UUID: 23B1471E-C6A8-11DF-9B1F-1C7508055AC0
Wake-up Type: Power Switch
SKU Number: Montevina_Fab
Family: Intel_Mobile
Base Board Information
Manufacturer: Packard Bell
Product Name: SJV52_MV
Version: V1.04
Serial Number: Base Board Serial Number
Asset Tag: Base Board Asset Tag
Features:
Board is a hosting board
Board is replaceable
Location In Chassis: Base Board Chassis Location
Type: Motherboard
Chassis Information
Manufacturer: Packard Bell
Type: Notebook
Lock: Not Present
Version: V1.04
Serial Number: None
Asset Tag:
Boot-up State: Safe
Power Supply State: Safe
Thermal State: Safe
Security Status: None
OEM Information: 0x00000000
Height: Unspecified
Number Of Power Cords: 1
Contained Elements: 0
SKU Number: Not Specified
Memory Controller Information
Error Detecting Method: None
Error Correcting Capabilities:
None
Supported Interleave: One-way Interleave
Current Interleave: One-way Interleave
Maximum Memory Module Size: 2048 MB
Maximum Total Memory Size: 4096 MB
Supported Speeds:
Other
Supported Memory Types:
Other
Memory Module Voltage: Unknown
Associated Memory Slots: 2
0x0000
0x0000
Enabled Error Correcting Capabilities:
None
System Slot Information
Designation: J6B2
Type: x16 PCI Express
Current Usage: Available
Length: Other
ID: 0
Characteristics:
PME signal is supported
Hot-plug devices are supported
System Slot Information
Designation: J6B1
Type: x1 PCI Express
Current Usage: Available
Length: Other
ID: 0
Characteristics:
PME signal is supported
Hot-plug devices are supported
System Slot Information
Designation: J6C2
Type: x1 PCI Express
Current Usage: Available
Length: Other
ID: 1
Characteristics:
PME signal is supported
Hot-plug devices are supported
System Slot Information
Designation: J7B1
Type: x1 PCI Express
Current Usage: Available
Length: Other
ID: 2
Characteristics:
PME signal is supported
Hot-plug devices are supported
System Slot Information
Designation: J8B3
Type: x1 PCI Express
Current Usage: Available
Length: Other
ID: 3
Characteristics:
PME signal is supported
Hot-plug devices are supported
System Slot Information
Designation: J8D1
Type: x1 PCI Express
Current Usage: Available
Length: Other
ID: 4
Characteristics:
PME signal is supported
Hot-plug devices are supported
On Board Device Information
Type: Video
Status: Enabled
Description: Intel Video Graphics Controller
On Board Device Information
Type: Ethernet
Status: Enabled
Description: Realtek Lan Controller
OEM Strings
String 1: Acer
String 2: zB-xne9zlRXGO
String 3: XHaEJI7gJn+MZ
String 4: DN-1RUDylKlj1
System Configuration Options
Option 1: SMI:00B2C102
Option 2: DSN:
Option 3: DSN:
Option 4: DSN:
Option 5: TIM:
Built-in Pointing Device
Type: Touch Pad
Interface: PS/2
Buttons: 4
Portable Battery
Location: Fake
Manufacturer: -Virtual Battery 0-
Manufacture Date: 10/12/2007
Serial Number: Battery 0
Name: Li-lon Battery
Chemistry: Lithium Ion
Design Capacity: Unknown
Design Voltage: Unknown
SBDS Version: Not Specified
Maximum Error: Unknown
OEM-specific Information: 0x00000000
Cooling Device
Type: Fan
Status: OK
OEM-specific Information: 0x00000000
Nominal Speed: 43690 rpm
System Boot Information
Status: No errors detected
System Power Supply
Location: OEM_Define0
Name: OEM_Define1
Manufacturer: OEM_Define2
Serial Number: OEM_Define2
Asset Tag: OEM_Define3
Model Part Number: OEM_Define4
Revision: OEM_Define5
Max Power Capacity: 75 W
Status: Present, OK
Type: Regulator
Input Voltage Range Switching: Auto-switch
Plugged: No
Hot Replaceable: No
Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: None
Maximum Capacity: 8 GB
Number Of Devices: 2
Memory Module Information
Socket Designation: DIMM0
Bank Connections: 0 0
Current Speed: Unknown
Type: None
Installed Size: Not Installed
Enabled Size: Not Installed
Error Status: OK
Memory Device
Total Width: Unknown
Data Width: Unknown
Size: No Module Installed
Form Factor: SODIMM
Set: None
Locator: DIMM0
Bank Locator: BANK 0
Type: Unknown
Type Detail: None
Speed: Unknown
Manufacturer: Not Specified
Serial Number: Not Specified
Asset Tag: Unknown
Part Number: Not Specified
Memory Module Information
Socket Designation: DIMM2
Bank Connections: 0 0
Current Speed: 1 ns
Type: None
Installed Size: 2048 MB (Single-bank Connection)
Enabled Size: 2048 MB (Single-bank Connection)
Error Status: OK
Memory Device
Total Width: Unknown
Data Width: 65474 bits
Size: 2048 MB
Form Factor: SODIMM
Set: None
Locator: DIMM2
Bank Locator: BANK 2
Type: Unknown
Type Detail: Synchronous
Speed: 800 MHz
Manufacturer: 0000000000000000
Serial Number: 00000000
Asset Tag: Unknown
Part Number: 000000000000000000000000000000000000
32-bit Memory Error Information
Type: OK
Granularity: Unknown
Operation: Unknown
Vendor Syndrome: Unknown
Memory Array Address: Unknown
Device Address: Unknown
Resolution: Unknown
Memory Device Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x0007FFFFFFF
Range Size: 2 GB
Partition Row Position: Unknown
32-bit Memory Error Information
Type: OK
Granularity: Unknown
Operation: Unknown
Vendor Syndrome: Unknown
Memory Array Address: Unknown
Device Address: Unknown
Resolution: Unknown
Memory Array Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x0007FFFFFFF
Range Size: 2 GB
Partition Width: 2
Processor Information
Socket Designation: uPGA-478
Type: Central Processor
Family: Pentium M
Manufacturer: Intel(R) Corporation
ID: 7A 06 01 00 FF FB EB AF
Signature: Type 0, Family 6, Model 23, Stepping 10
Flags:
FPU (Floating-point unit on-chip)
VME (Virtual mode extension)
DE (Debugging extension)
PSE (Page size extension)
TSC (Time stamp counter)
MSR (Model specific registers)
PAE (Physical address extension)
MCE (Machine check exception)
CX8 (CMPXCHG8 instruction supported)
APIC (On-chip APIC hardware supported)
SEP (Fast system call)
MTRR (Memory type range registers)
PGE (Page global enable)
MCA (Machine check architecture)
CMOV (Conditional move instruction supported)
PAT (Page attribute table)
PSE-36 (36-bit page size extension)
CLFSH (CLFLUSH instruction supported)
DS (Debug store)
ACPI (ACPI supported)
MMX (MMX technology supported)
FXSR (FXSAVE and FXSTOR instructions supported)
SSE (Streaming SIMD extensions)
SSE2 (Streaming SIMD extensions 2)
SS (Self-snoop)
TM (Thermal monitor supported)
PBE (Pending break enabled)
Version: Intel(R) Celeron(R) CPU 900 @ 2.20GHz
Voltage: 1.6 V
External Clock: 200 MHz
Max Speed: 2200 MHz
Current Speed: 2200 MHz
Status: Populated, Enabled
Upgrade: <OUT OF SPEC>
Serial Number: Not Specified
Asset Tag: FFFF
Part Number: FFFF
Cache Information
Socket Designation: L2 Cache
Configuration: Enabled, Not Socketed, Level 2
Operational Mode: Write Back
Location: Internal
Installed Size: 1024 kB
Maximum Size: 1024 kB
Supported SRAM Types:
Synchronous
Installed SRAM Type: Synchronous
Speed: Unknown
Error Correction Type: Single-bit ECC
System Type: Unified
Associativity: 4-way Set-associative
Cache Information
Socket Designation: L1 Cache
Configuration: Enabled, Not Socketed, Level 1
Operational Mode: Write Back
Location: Internal
Installed Size: 32 kB
Maximum Size: 32 kB
Supported SRAM Types:
Synchronous
Installed SRAM Type: Synchronous
Speed: Unknown
Error Correction Type: Single-bit ECC
System Type: Instruction
Associativity: 8-way Set-associative
Cache Information
Socket Designation: L1 Cache
Configuration: Enabled, Not Socketed, Level 1
Operational Mode: Write Back
Location: Internal
Installed Size: 32 kB
Maximum Size: 32 kB
Supported SRAM Types:
Synchronous
Installed SRAM Type: Synchronous
Speed: Unknown
Error Correction Type: Single-bit ECC
System Type: Data
Associativity: 8-way Set-associative
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1229252
Title:
Ubuntu 12.04.3: black screen on PB Easynote and Intel GMA 4500M video
adapter
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I recognize the problem over here https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1047483 on a Packard Bell Easynote TK36-AV-105.
Specs:
http://tweakers.net/pricewatch/267864/packard-bell-easynote-tk36-av-105.html#tab:info
This laptop also contains a Integrated Intel GMA4500.
The black screen first appears in Ubuntu 11.04 and all verions
released since 11.04 (kernel 3.x?). There is a visual with bootoption
nomodeset.
See attachement.
Identical problem, other hardware/distribution:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1047483
https://bugs.launchpad.net/linuxmint/+bug/1082647
https://bugzilla.kernel.org/show_bug.cgi?id=53881
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 3304 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0x96700000 irq 46'
Mixer name : 'Intel Cantiga HDMI'
Components : 'HDA:10ec0272,1025048a,00100001 HDA:80862802,80860101,00100000'
Controls : 31
Simple ctrls : 12
CasperVersion: 1.315.1
DistroRelease: Ubuntu 12.04
LiveMediaBuild: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
MachineType: Packard Bell EasyNote TK36
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB:
ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper quiet splash nomodeset -- BOOT_IMAGE=/casper/vmlinuz
ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
RelatedPackageVersions:
linux-restricted-modules-3.8.0-29-generic N/A
linux-backports-modules-3.8.0-29-generic N/A
linux-firmware 1.79.6
Tags: precise running-unity
Uname: Linux 3.8.0-29-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/23/2010
dmi.bios.vendor: Packard Bell
dmi.bios.version: V1.04
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: SJV52_MV
dmi.board.vendor: Packard Bell
dmi.board.version: V1.04
dmi.chassis.type: 10
dmi.chassis.vendor: Packard Bell
dmi.chassis.version: V1.04
dmi.modalias: dmi:bvnPackardBell:bvrV1.04:bd09/23/2010:svnPackardBell:pnEasyNoteTK36:pvrV1.04:rvnPackardBell:rnSJV52_MV:rvrV1.04:cvnPackardBell:ct10:cvrV1.04:
dmi.product.name: EasyNote TK36
dmi.product.version: V1.04
dmi.sys.vendor: Packard Bell
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References