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[Bug 1229252] Re: Ubuntu 12.04.3: black screen on PB Easynote and Intel GMA 4500M video adapter

 

I do believe the problem is the Intel GMA4500M. I also believe is
doesn't matter who manufactered the laptop (like PB/Acer etc).

For in case it might be usefull:
BIOS Information
	Vendor: Packard Bell
	Version: V1.04
	Release Date: 09/23/2010
	ROM Size: 2048 kB
	Characteristics:
		PCI is supported
		BIOS is upgradeable
		BIOS shadowing is allowed
		Boot from CD is supported
		Selectable boot is supported
		BIOS ROM is socketed
		EDD is supported
		Japanese floppy for NEC 9800 1.2 MB is supported (int 13h)
		Japanese floppy for Toshiba 1.2 MB is supported (int 13h)
		5.25"/360 kB floppy services are supported (int 13h)
		5.25"/1.2 MB floppy services are supported (int 13h)
		3.5"/720 kB floppy services are supported (int 13h)
		3.5"/2.88 MB floppy services are supported (int 13h)
		8042 keyboard services are supported (int 9h)
		CGA/mono video services are supported (int 10h)
		ACPI is supported
		USB legacy is supported
		Targeted content distribution is supported

System Information
	Manufacturer: Packard Bell
	Product Name: EasyNote TK36
	Version: V1.04
	Serial Number: LXBQA020130433CF401601
	UUID: 23B1471E-C6A8-11DF-9B1F-1C7508055AC0
	Wake-up Type: Power Switch
	SKU Number: Montevina_Fab
	Family: Intel_Mobile

Base Board Information
	Manufacturer: Packard Bell
	Product Name: SJV52_MV
	Version: V1.04
	Serial Number: Base Board Serial Number
	Asset Tag: Base Board Asset Tag
	Features:
		Board is a hosting board
		Board is replaceable
	Location In Chassis: Base Board Chassis Location
	Type: Motherboard

Chassis Information
	Manufacturer: Packard Bell
	Type: Notebook
	Lock: Not Present
	Version: V1.04
	Serial Number: None
	Asset Tag:                  
	Boot-up State: Safe
	Power Supply State: Safe
	Thermal State: Safe
	Security Status: None
	OEM Information: 0x00000000
	Height: Unspecified
	Number Of Power Cords: 1
	Contained Elements: 0
	SKU Number: Not Specified

Memory Controller Information
	Error Detecting Method: None
	Error Correcting Capabilities:
		None
	Supported Interleave: One-way Interleave
	Current Interleave: One-way Interleave
	Maximum Memory Module Size: 2048 MB
	Maximum Total Memory Size: 4096 MB
	Supported Speeds:
		Other
	Supported Memory Types:
		Other
	Memory Module Voltage: Unknown
	Associated Memory Slots: 2
		0x0000
		0x0000
	Enabled Error Correcting Capabilities:
		None

System Slot Information
	Designation: J6B2
	Type: x16 PCI Express
	Current Usage: Available
	Length: Other
	ID: 0
	Characteristics:
		PME signal is supported
		Hot-plug devices are supported

System Slot Information
	Designation: J6B1
	Type: x1 PCI Express
	Current Usage: Available
	Length: Other
	ID: 0
	Characteristics:
		PME signal is supported
		Hot-plug devices are supported

System Slot Information
	Designation: J6C2
	Type: x1 PCI Express
	Current Usage: Available
	Length: Other
	ID: 1
	Characteristics:
		PME signal is supported
		Hot-plug devices are supported

System Slot Information
	Designation: J7B1
	Type: x1 PCI Express
	Current Usage: Available
	Length: Other
	ID: 2
	Characteristics:
		PME signal is supported
		Hot-plug devices are supported

System Slot Information
	Designation: J8B3
	Type: x1 PCI Express
	Current Usage: Available
	Length: Other
	ID: 3
	Characteristics:
		PME signal is supported
		Hot-plug devices are supported

System Slot Information
	Designation: J8D1
	Type: x1 PCI Express
	Current Usage: Available
	Length: Other
	ID: 4
	Characteristics:
		PME signal is supported
		Hot-plug devices are supported

On Board Device Information
	Type: Video
	Status: Enabled
	Description: Intel Video Graphics Controller

On Board Device Information
	Type: Ethernet
	Status: Enabled
	Description: Realtek Lan Controller

OEM Strings
	String 1: Acer
	String 2: zB-xne9zlRXGO
	String 3: XHaEJI7gJn+MZ
	String 4: DN-1RUDylKlj1

System Configuration Options
	Option 1: SMI:00B2C102
	Option 2: DSN:                               
	Option 3: DSN:                               
	Option 4: DSN:                               
	Option 5: TIM:            

Built-in Pointing Device
	Type: Touch Pad
	Interface: PS/2
	Buttons: 4

Portable Battery
	Location: Fake
	Manufacturer: -Virtual Battery 0-
	Manufacture Date: 10/12/2007
	Serial Number: Battery 0
	Name: Li-lon Battery
	Chemistry: Lithium Ion
	Design Capacity: Unknown
	Design Voltage: Unknown
	SBDS Version: Not Specified
	Maximum Error: Unknown
	OEM-specific Information: 0x00000000

Cooling Device
	Type: Fan
	Status: OK
	OEM-specific Information: 0x00000000
	Nominal Speed: 43690 rpm

System Boot Information
	Status: No errors detected

System Power Supply
	Location: OEM_Define0
	Name: OEM_Define1
	Manufacturer: OEM_Define2
	Serial Number: OEM_Define2
	Asset Tag: OEM_Define3
	Model Part Number: OEM_Define4
	Revision: OEM_Define5
	Max Power Capacity: 75 W
	Status: Present, OK
	Type: Regulator
	Input Voltage Range Switching: Auto-switch
	Plugged: No
	Hot Replaceable: No

Physical Memory Array
	Location: System Board Or Motherboard
	Use: System Memory
	Error Correction Type: None
	Maximum Capacity: 8 GB
	Number Of Devices: 2

Memory Module Information
	Socket Designation: DIMM0
	Bank Connections: 0 0
	Current Speed: Unknown
	Type: None
	Installed Size: Not Installed
	Enabled Size: Not Installed
	Error Status: OK

Memory Device
	Total Width: Unknown
	Data Width: Unknown
	Size: No Module Installed
	Form Factor: SODIMM
	Set: None
	Locator: DIMM0
	Bank Locator: BANK 0
	Type: Unknown
	Type Detail: None
	Speed: Unknown
	Manufacturer: Not Specified
	Serial Number: Not Specified
	Asset Tag: Unknown
	Part Number: Not Specified

Memory Module Information
	Socket Designation: DIMM2
	Bank Connections: 0 0
	Current Speed: 1 ns
	Type: None
	Installed Size: 2048 MB (Single-bank Connection)
	Enabled Size: 2048 MB (Single-bank Connection)
	Error Status: OK

Memory Device
	Total Width: Unknown
	Data Width: 65474 bits
	Size: 2048 MB
	Form Factor: SODIMM
	Set: None
	Locator: DIMM2
	Bank Locator: BANK 2
	Type: Unknown
	Type Detail: Synchronous
	Speed: 800 MHz
	Manufacturer: 0000000000000000
	Serial Number: 00000000
	Asset Tag: Unknown
	Part Number: 000000000000000000000000000000000000

32-bit Memory Error Information
	Type: OK
	Granularity: Unknown
	Operation: Unknown
	Vendor Syndrome: Unknown
	Memory Array Address: Unknown
	Device Address: Unknown
	Resolution: Unknown

Memory Device Mapped Address
	Starting Address: 0x00000000000
	Ending Address: 0x0007FFFFFFF
	Range Size: 2 GB
	Partition Row Position: Unknown

32-bit Memory Error Information
	Type: OK
	Granularity: Unknown
	Operation: Unknown
	Vendor Syndrome: Unknown
	Memory Array Address: Unknown
	Device Address: Unknown
	Resolution: Unknown

Memory Array Mapped Address
	Starting Address: 0x00000000000
	Ending Address: 0x0007FFFFFFF
	Range Size: 2 GB
	Partition Width: 2

Processor Information
	Socket Designation: uPGA-478
	Type: Central Processor
	Family: Pentium M
	Manufacturer: Intel(R) Corporation
	ID: 7A 06 01 00 FF FB EB AF
	Signature: Type 0, Family 6, Model 23, Stepping 10
	Flags:
		FPU (Floating-point unit on-chip)
		VME (Virtual mode extension)
		DE (Debugging extension)
		PSE (Page size extension)
		TSC (Time stamp counter)
		MSR (Model specific registers)
		PAE (Physical address extension)
		MCE (Machine check exception)
		CX8 (CMPXCHG8 instruction supported)
		APIC (On-chip APIC hardware supported)
		SEP (Fast system call)
		MTRR (Memory type range registers)
		PGE (Page global enable)
		MCA (Machine check architecture)
		CMOV (Conditional move instruction supported)
		PAT (Page attribute table)
		PSE-36 (36-bit page size extension)
		CLFSH (CLFLUSH instruction supported)
		DS (Debug store)
		ACPI (ACPI supported)
		MMX (MMX technology supported)
		FXSR (FXSAVE and FXSTOR instructions supported)
		SSE (Streaming SIMD extensions)
		SSE2 (Streaming SIMD extensions 2)
		SS (Self-snoop)
		TM (Thermal monitor supported)
		PBE (Pending break enabled)
	Version: Intel(R) Celeron(R) CPU          900  @ 2.20GHz
	Voltage: 1.6 V
	External Clock: 200 MHz
	Max Speed: 2200 MHz
	Current Speed: 2200 MHz
	Status: Populated, Enabled
	Upgrade: <OUT OF SPEC>
	Serial Number: Not Specified
	Asset Tag: FFFF
	Part Number: FFFF

Cache Information
	Socket Designation: L2 Cache
	Configuration: Enabled, Not Socketed, Level 2
	Operational Mode: Write Back
	Location: Internal
	Installed Size: 1024 kB
	Maximum Size: 1024 kB
	Supported SRAM Types:
		Synchronous
	Installed SRAM Type: Synchronous
	Speed: Unknown
	Error Correction Type: Single-bit ECC
	System Type: Unified
	Associativity: 4-way Set-associative

Cache Information
	Socket Designation: L1 Cache
	Configuration: Enabled, Not Socketed, Level 1
	Operational Mode: Write Back
	Location: Internal
	Installed Size: 32 kB
	Maximum Size: 32 kB
	Supported SRAM Types:
		Synchronous
	Installed SRAM Type: Synchronous
	Speed: Unknown
	Error Correction Type: Single-bit ECC
	System Type: Instruction
	Associativity: 8-way Set-associative

Cache Information
	Socket Designation: L1 Cache
	Configuration: Enabled, Not Socketed, Level 1
	Operational Mode: Write Back
	Location: Internal
	Installed Size: 32 kB
	Maximum Size: 32 kB
	Supported SRAM Types:
		Synchronous
	Installed SRAM Type: Synchronous
	Speed: Unknown
	Error Correction Type: Single-bit ECC
	System Type: Data
	Associativity: 8-way Set-associative

-- 
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1229252

Title:
  Ubuntu 12.04.3: black screen on PB Easynote and Intel GMA 4500M video
  adapter

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I recognize the problem over here https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1047483 on a Packard Bell Easynote TK36-AV-105. 
  Specs:
  http://tweakers.net/pricewatch/267864/packard-bell-easynote-tk36-av-105.html#tab:info

  This laptop also contains a Integrated Intel GMA4500.

  The black screen first appears in Ubuntu 11.04 and all verions
  released since 11.04 (kernel 3.x?). There is a visual with bootoption
  nomodeset.

  See attachement.

  Identical problem, other hardware/distribution:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1047483
  https://bugs.launchpad.net/linuxmint/+bug/1082647
  https://bugzilla.kernel.org/show_bug.cgi?id=53881
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     3304 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0x96700000 irq 46'
     Mixer name	: 'Intel Cantiga HDMI'
     Components	: 'HDA:10ec0272,1025048a,00100001 HDA:80862802,80860101,00100000'
     Controls      : 31
     Simple ctrls  : 12
  CasperVersion: 1.315.1
  DistroRelease: Ubuntu 12.04
  LiveMediaBuild: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
  MachineType: Packard Bell EasyNote TK36
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   
  ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper  quiet splash nomodeset -- BOOT_IMAGE=/casper/vmlinuz
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.79.6
  Tags:  precise running-unity
  Uname: Linux 3.8.0-29-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 09/23/2010
  dmi.bios.vendor: Packard Bell
  dmi.bios.version: V1.04
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SJV52_MV
  dmi.board.vendor: Packard Bell
  dmi.board.version: V1.04
  dmi.chassis.type: 10
  dmi.chassis.vendor: Packard Bell
  dmi.chassis.version: V1.04
  dmi.modalias: dmi:bvnPackardBell:bvrV1.04:bd09/23/2010:svnPackardBell:pnEasyNoteTK36:pvrV1.04:rvnPackardBell:rnSJV52_MV:rvrV1.04:cvnPackardBell:ct10:cvrV1.04:
  dmi.product.name: EasyNote TK36
  dmi.product.version: V1.04
  dmi.sys.vendor: Packard Bell

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References