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[Bug 1568599] Re: Screen flickering with 16.04 on Dell XPS13 9350

 

Richard Platt, as per http://www.dell.com/support/home/us/en/19/product-
support/product/xps-13-9350-laptop/drivers?os=biosa an update to your
computer's buggy, insecure, and outdated BIOS is available (1.3.3). If
you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.

If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.3.3

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https://bugs.launchpad.net/bugs/1568599

Title:
  Screen flickering with 16.04 on Dell XPS13 9350

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have installed Ubuntu 16.04 on my XPS13 9350 and I am experiencing
  and intermittent screen flickering. The screen goes black for a brief
  moment and constantly does this. While I have been typing it has done
  it 20-30  times.

  plattr@beatrice:~$ uname -a
  Linux beatrice 4.4.0-18-generic #34-Ubuntu SMP Wed Apr 6 14:01:02 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

  
  plattr@beatrice:~$ sudo dmidecode | grep -A3 '^System Information'
  [sudo] password for plattr: 
  System Information
  	Manufacturer: Dell Inc.
  	Product Name: XPS 13 9350
  	Version: Not Specified

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-18-generic 4.4.0-18.34
  ProcVersionSignature: Ubuntu 4.4.0-18.34-generic 4.4.6
  Uname: Linux 4.4.0-18-generic x86_64
  ApportVersion: 2.20.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  plattr     1194 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Apr 10 21:07:48 2016
  HibernationDevice: RESUME=UUID=84cb2e32-5b42-44ab-be61-5906241daa1e
  InstallationDate: Installed on 2016-03-28 (12 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160323)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 0c45:670c Microdia 
   Bus 001 Device 002: ID 0a5c:6412 Broadcom Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. XPS 13 9350
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-18-generic.efi.signed root=UUID=ddbb6ae6-9a35-4877-beba-6edd31e0ab97 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-18-generic N/A
   linux-backports-modules-4.4.0-18-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/08/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.2.3
  dmi.board.name: 07TYC2
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.2.3:bd01/08/2016:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn07TYC2:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9350
  dmi.sys.vendor: Dell Inc.

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