kernel-packages team mailing list archive

[Po-Hsu Lin <po-hsu.lin@xxxxxxxxxxxxx>]

Public bug reported:

CID: 201201-10383 Dell Optiplex 7010 DT

Tested with the open source radeon driver.
There are 3 hibernate related issues with this system.

Issue 1: Sometimes this system cannot be hibernated, it will switch back
to desktop immediately, and the following Critical failure message could
be found in the log:

Critical failures: 1
 s4: CRITICAL Kernel message: [ 1724.263061] PM: Not enough free memory

High failures: 6
 s4: HIGH Kernel message: [ 1724.263062] PM: Error -12 creating hibernation image
 s4: HIGH Kernel message: [ 1724.332389] ACPI Error: Field [IRQE] at 152 exceeds Buffer [NULL] size 128 (bits) (20121018/dsopcode-236)
 s4: HIGH Kernel message: [ 1724.332397] ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.SIO1.DSRS] (Node ffff88007bf3a230), AE_AML_BUFFER_LIMIT (20121018/psparse-537)
 s4: HIGH Kernel message: [ 1724.332405] ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.UAR1._SRS] (Node ffff88007bf3a960), AE_AML_BUFFER_LIMIT (20121018/psparse-537)
 s4: pm-action tried to put the machine in the requested power state but failed.
 s4: Failed to restore hibernate image.

But if you try one more time immediately, this system could be
successfully hibernated.

Monitored with "watch free -m", free memory before / after hibernate is apporximately 1G,
used memory is about 800MB

Issue 2: No matter it's successfully hibernated or not, the "s4: Failed
to restore hibernate image." message always exist.

Issue 3: These four HIGH failures are exactly same with bug 1149269

hibernate log attached, you could see the fail / sucess hibernate log in
it.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.8.0-29-generic 3.8.0-29.42~precise1 [modified: boot/vmlinuz-3.8.0-29-generic]
ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
Date: Wed Sep 25 02:39:37 2013
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-lts-raring
UpgradeStatus: No upgrade log present (probably fresh install)
--- 
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  ubuntu     1447 F.... pulseaudio
 /dev/snd/controlC0:  ubuntu     1447 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf7f30000 irq 45'
   Mixer name	: 'Realtek ALC269VB'
   Components	: 'HDA:10ec0269,10280577,00100100'
   Controls      : 30
   Simple ctrls  : 14
Card1.Amixer.info:
 Card hw:1 'Generic'/'HD-Audio Generic at 0xf7e40000 irq 47'
   Mixer name	: 'ATI R6xx HDMI'
   Components	: 'HDA:1002aa01,00aa0100,00100200'
   Controls      : 7
   Simple ctrls  : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=8fae7bcd-beb7-4e2e-aaaa-c6146465a35b
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
MachineType: Dell Inc. OptiPlex 7010
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=57e16981-5a2b-4487-be2d-44eefd0861e8 ro quiet splash initcall_debug vt.handoff=7
ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-29-generic N/A
 linux-backports-modules-3.8.0-29-generic  N/A
 linux-firmware                            1.79.6
RfKill:
 
Tags:  precise running-unity
Uname: Linux 3.8.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 01/10/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd01/10/2013:svnDellInc.:pnOptiPlex7010:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct3:cvr:
dmi.product.name: OptiPlex 7010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: linux-lts-raring (Ubuntu)
     Importance: Undecided
     Assignee: Anthony Wong (anthonywong)
         Status: New


** Tags: 201201-10383 amd64 apport-bug apport-collected certification-grey hibernate precise running-unity taipei-lab

** Attachment added: "hibernate-single.log"
   https://bugs.launchpad.net/bugs/1230106/+attachment/3839623/+files/hibernate-single.log

** Package changed: linux-lts-raring (Ubuntu) => linux (Ubuntu)

** Description changed:

  CID: 201201-10383 Dell Optiplex 7010 DT
  
  Tested with the open source radeon driver.
  There are 3 hibernate related issues with this system.
  
- Issue 1: Sometimes this system cannot be hibernated correctedly,
- and the following Critical failure message could be found in the hibernate log:
+ Issue 1: Sometimes this system cannot be hibernated, it will switch back
+ to desktop immediately, and the following Critical failure message could
+ be found in the log:
  
  Critical failures: 1
-  s4: CRITICAL Kernel message: [ 1724.263061] PM: Not enough free memory
+  s4: CRITICAL Kernel message: [ 1724.263061] PM: Not enough free memory
  
  High failures: 6
-  s4: HIGH Kernel message: [ 1724.263062] PM: Error -12 creating hibernation image
-  s4: HIGH Kernel message: [ 1724.332389] ACPI Error: Field [IRQE] at 152 exceeds Buffer [NULL] size 128 (bits) (20121018/dsopcode-236)
-  s4: HIGH Kernel message: [ 1724.332397] ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.SIO1.DSRS] (Node ffff88007bf3a230), AE_AML_BUFFER_LIMIT (20121018/psparse-537)
-  s4: HIGH Kernel message: [ 1724.332405] ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.UAR1._SRS] (Node ffff88007bf3a960), AE_AML_BUFFER_LIMIT (20121018/psparse-537)
-  s4: pm-action tried to put the machine in the requested power state but failed.
-  s4: Failed to restore hibernate image.
+  s4: HIGH Kernel message: [ 1724.263062] PM: Error -12 creating hibernation image
+  s4: HIGH Kernel message: [ 1724.332389] ACPI Error: Field [IRQE] at 152 exceeds Buffer [NULL] size 128 (bits) (20121018/dsopcode-236)
+  s4: HIGH Kernel message: [ 1724.332397] ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.SIO1.DSRS] (Node ffff88007bf3a230), AE_AML_BUFFER_LIMIT (20121018/psparse-537)
+  s4: HIGH Kernel message: [ 1724.332405] ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.UAR1._SRS] (Node ffff88007bf3a960), AE_AML_BUFFER_LIMIT (20121018/psparse-537)
+  s4: pm-action tried to put the machine in the requested power state but failed.
+  s4: Failed to restore hibernate image.
  
  But if you try one more time immediately, this system could be
  successfully hibernated.
  
  Monitored with "watch free -m", free memory before / after hibernate is apporximately 1G,
  used memory is about 800MB
  
  Issue 2: No matter it's successfully hibernated or not, the "s4: Failed
  to restore hibernate image." message always exist.
  
  Issue 3: These four HIGH failures are exactly same with bug 1149269
  
  hibernate log attached, you could see the fail / sucess hibernate log in
  it.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.8.0-29-generic 3.8.0-29.42~precise1 [modified: boot/vmlinuz-3.8.0-29-generic]
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  Uname: Linux 3.8.0-29-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  Date: Wed Sep 25 02:39:37 2013
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MarkForUpload: True
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  SourcePackage: linux-lts-raring
  UpgradeStatus: No upgrade log present (probably fresh install)

** Tags added: apport-collected

** Description changed:

  CID: 201201-10383 Dell Optiplex 7010 DT
  
  Tested with the open source radeon driver.
  There are 3 hibernate related issues with this system.
  
  Issue 1: Sometimes this system cannot be hibernated, it will switch back
  to desktop immediately, and the following Critical failure message could
  be found in the log:
  
  Critical failures: 1
   s4: CRITICAL Kernel message: [ 1724.263061] PM: Not enough free memory
  
  High failures: 6
   s4: HIGH Kernel message: [ 1724.263062] PM: Error -12 creating hibernation image
   s4: HIGH Kernel message: [ 1724.332389] ACPI Error: Field [IRQE] at 152 exceeds Buffer [NULL] size 128 (bits) (20121018/dsopcode-236)
   s4: HIGH Kernel message: [ 1724.332397] ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.SIO1.DSRS] (Node ffff88007bf3a230), AE_AML_BUFFER_LIMIT (20121018/psparse-537)
   s4: HIGH Kernel message: [ 1724.332405] ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.UAR1._SRS] (Node ffff88007bf3a960), AE_AML_BUFFER_LIMIT (20121018/psparse-537)
   s4: pm-action tried to put the machine in the requested power state but failed.
   s4: Failed to restore hibernate image.
  
  But if you try one more time immediately, this system could be
  successfully hibernated.
  
  Monitored with "watch free -m", free memory before / after hibernate is apporximately 1G,
  used memory is about 800MB
  
  Issue 2: No matter it's successfully hibernated or not, the "s4: Failed
  to restore hibernate image." message always exist.
  
  Issue 3: These four HIGH failures are exactly same with bug 1149269
  
  hibernate log attached, you could see the fail / sucess hibernate log in
  it.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.8.0-29-generic 3.8.0-29.42~precise1 [modified: boot/vmlinuz-3.8.0-29-generic]
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  Uname: Linux 3.8.0-29-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  Date: Wed Sep 25 02:39:37 2013
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-lts-raring
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
+ ApportVersion: 2.0.1-0ubuntu17.4
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  ubuntu     1447 F.... pulseaudio
+  /dev/snd/controlC0:  ubuntu     1447 F.... pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'PCH'/'HDA Intel PCH at 0xf7f30000 irq 45'
+    Mixer name	: 'Realtek ALC269VB'
+    Components	: 'HDA:10ec0269,10280577,00100100'
+    Controls      : 30
+    Simple ctrls  : 14
+ Card1.Amixer.info:
+  Card hw:1 'Generic'/'HD-Audio Generic at 0xf7e40000 irq 47'
+    Mixer name	: 'ATI R6xx HDMI'
+    Components	: 'HDA:1002aa01,00aa0100,00100200'
+    Controls      : 7
+    Simple ctrls  : 1
+ Card1.Amixer.values:
+  Simple mixer control 'IEC958',0
+    Capabilities: pswitch pswitch-joined penum
+    Playback channels: Mono
+    Mono: Playback [on]
+ DistroRelease: Ubuntu 12.04
+ HibernationDevice: RESUME=UUID=8fae7bcd-beb7-4e2e-aaaa-c6146465a35b
+ InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
+ IwConfig:
+  eth0      no wireless extensions.
+  
+  lo        no wireless extensions.
+ MachineType: Dell Inc. OptiPlex 7010
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=57e16981-5a2b-4487-be2d-44eefd0861e8 ro quiet splash initcall_debug vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
+ RelatedPackageVersions:
+  linux-restricted-modules-3.8.0-29-generic N/A
+  linux-backports-modules-3.8.0-29-generic  N/A
+  linux-firmware                            1.79.6
+ RfKill:
+  
+ Tags:  precise running-unity
+ Uname: Linux 3.8.0-29-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 01/10/2013
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A12
+ dmi.board.vendor: Dell Inc.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: dmi:bvnDellInc.:bvrA12:bd01/10/2013:svnDellInc.:pnOptiPlex7010:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct3:cvr:
+ dmi.product.name: OptiPlex 7010
+ dmi.product.version: 01
+ dmi.sys.vendor: Dell Inc.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1230106

Title:
  [Dell Optiplex 7010 DT] System failed to hibernate, HIGH/CRITICAL
  failure logged

Status in “linux-lts-raring” package in Ubuntu:
  New

Bug description:
  CID: 201201-10383 Dell Optiplex 7010 DT

  Tested with the open source radeon driver.
  There are 3 hibernate related issues with this system.

  Issue 1: Sometimes this system cannot be hibernated, it will switch
  back to desktop immediately, and the following Critical failure
  message could be found in the log:

  Critical failures: 1
   s4: CRITICAL Kernel message: [ 1724.263061] PM: Not enough free memory

  High failures: 6
   s4: HIGH Kernel message: [ 1724.263062] PM: Error -12 creating hibernation image
   s4: HIGH Kernel message: [ 1724.332389] ACPI Error: Field [IRQE] at 152 exceeds Buffer [NULL] size 128 (bits) (20121018/dsopcode-236)
   s4: HIGH Kernel message: [ 1724.332397] ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.SIO1.DSRS] (Node ffff88007bf3a230), AE_AML_BUFFER_LIMIT (20121018/psparse-537)
   s4: HIGH Kernel message: [ 1724.332405] ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.UAR1._SRS] (Node ffff88007bf3a960), AE_AML_BUFFER_LIMIT (20121018/psparse-537)
   s4: pm-action tried to put the machine in the requested power state but failed.
   s4: Failed to restore hibernate image.

  But if you try one more time immediately, this system could be
  successfully hibernated.

  Monitored with "watch free -m", free memory before / after hibernate is apporximately 1G,
  used memory is about 800MB

  Issue 2: No matter it's successfully hibernated or not, the "s4:
  Failed to restore hibernate image." message always exist.

  Issue 3: These four HIGH failures are exactly same with bug 1149269

  hibernate log attached, you could see the fail / sucess hibernate log
  in it.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.8.0-29-generic 3.8.0-29.42~precise1 [modified: boot/vmlinuz-3.8.0-29-generic]
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  Uname: Linux 3.8.0-29-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  Date: Wed Sep 25 02:39:37 2013
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-lts-raring
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     1447 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     1447 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf7f30000 irq 45'
     Mixer name	: 'Realtek ALC269VB'
     Components	: 'HDA:10ec0269,10280577,00100100'
     Controls      : 30
     Simple ctrls  : 14
  Card1.Amixer.info:
   Card hw:1 'Generic'/'HD-Audio Generic at 0xf7e40000 irq 47'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 7
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=8fae7bcd-beb7-4e2e-aaaa-c6146465a35b
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Dell Inc. OptiPlex 7010
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=57e16981-5a2b-4487-be2d-44eefd0861e8 ro quiet splash initcall_debug vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.79.6
  RfKill:
   
  Tags:  precise running-unity
  Uname: Linux 3.8.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 01/10/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA12:bd01/10/2013:svnDellInc.:pnOptiPlex7010:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct3:cvr:
  dmi.product.name: OptiPlex 7010
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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