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Message #174269
[Bug 1574869] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1574869
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1574869
Title:
USB controllers are not recognized (live and install 16.04 Xenial)
Status in linux package in Ubuntu:
Incomplete
Bug description:
USB controllers are not recognized on Ubuntu Studio 16.04 LTS on a
Gigabyte GA-990FXA-UD5 system [on chip 2.0 controller (via AMD SB950)
and external onboard 3.0 controller (Etron EJ168)]. Changing EFI
values in BIOS has no effect - system performs nominally within
Win8.1.
DVD boots (EFI and legacy load) the live system where no USB devices
are recognized.
USB stick boots (EFI and legacy) with a menu but soon ends with the
following msg:
[ 4.667018] usb 4-3: device descriptor read/64, error -32
[ 4.896013] usb 4-3: device descriptor read/64, error -32
[ 5.248018] usb 4-3: device descriptor read/64, error -32
[ 5.477047] usb 4-3: device descriptor read/64, error -32
[ 6.105027] usb 4-3: device not accepting address 4, error -32
[ 6.632023] usb 4-3: device not accepting address 4, error -32
[ 6.632068] usb usb4-port3: unable to enumerate USB device
BusyBox v1.22.1 (Ubuntu 1:1.22.0-15ubuntu1) built-in shell (ash)
Enter 'help' for a list ob built-in commands.
(initramfs) Unable to find a medium containing a live file system
Last but not least Ubuntu Studio cant be installed due to other bugs (LAN failure and EFI grub installation abort).
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References