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[Bug 1575250] [NEW] close laptop lid = complete system freeze

 

Public bug reported:

To reproduce:

1. Close laptop lid.
2. Wait a couple of minutes.
3. Open laptop lid.

Result: the screen remains powered off and the system will not respond
in any way. Pressing keys does nothing. Pressing the power button does
nothing. There is no disk activity but the power light is lit. The only
thing you can do is press the power button for four seconds or remove
the battery.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-21-generic 4.4.0-21.37 [modified: boot/vmlinuz-4.4.0-21-generic]
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  al         1892 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Apr 26 16:46:08 2016
HibernationDevice: RESUME=UUID=8623f57e-2fc2-4a9a-bd35-73f33e1aeb59
InstallationDate: Installed on 2016-04-21 (4 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: LENOVO 20040M18
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=0f83fbb5-4903-4610-9f32-1ab22c935bb0 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-21-generic N/A
 linux-backports-modules-4.4.0-21-generic  N/A
 linux-firmware                            1.157
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/11/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 24CN61WW
dmi.board.name: Caucasus2
dmi.board.vendor: LENOVO
dmi.board.version: Rev 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Lenovo
dmi.chassis.version: Rev 1.0
dmi.modalias: dmi:bvnLENOVO:bvr24CN61WW:bd08/11/2010:svnLENOVO:pn20040M18:pvrLenovoIdeapadS10-3t:rvnLENOVO:rnCaucasus2:rvrRev1.0:cvnLenovo:ct10:cvrRev1.0:
dmi.product.name: 20040M18
dmi.product.version: Lenovo Ideapad S10-3t
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug xenial

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https://bugs.launchpad.net/bugs/1575250

Title:
  close laptop lid = complete system freeze

Status in linux package in Ubuntu:
  New

Bug description:
  To reproduce:

  1. Close laptop lid.
  2. Wait a couple of minutes.
  3. Open laptop lid.

  Result: the screen remains powered off and the system will not respond
  in any way. Pressing keys does nothing. Pressing the power button does
  nothing. There is no disk activity but the power light is lit. The
  only thing you can do is press the power button for four seconds or
  remove the battery.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37 [modified: boot/vmlinuz-4.4.0-21-generic]
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  al         1892 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Apr 26 16:46:08 2016
  HibernationDevice: RESUME=UUID=8623f57e-2fc2-4a9a-bd35-73f33e1aeb59
  InstallationDate: Installed on 2016-04-21 (4 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: LENOVO 20040M18
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=0f83fbb5-4903-4610-9f32-1ab22c935bb0 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/11/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 24CN61WW
  dmi.board.name: Caucasus2
  dmi.board.vendor: LENOVO
  dmi.board.version: Rev 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Lenovo
  dmi.chassis.version: Rev 1.0
  dmi.modalias: dmi:bvnLENOVO:bvr24CN61WW:bd08/11/2010:svnLENOVO:pn20040M18:pvrLenovoIdeapadS10-3t:rvnLENOVO:rnCaucasus2:rvrRev1.0:cvnLenovo:ct10:cvrRev1.0:
  dmi.product.name: 20040M18
  dmi.product.version: Lenovo Ideapad S10-3t
  dmi.sys.vendor: LENOVO

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