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[Bug 1575445] [NEW] bluetooth not working can't locate adapter HP Pavilion TS 11

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: sonofbelial <sonofbelial@xxxxxxxxx>
Date: Wed, 27 Apr 2016 01:21:15 -0000
Reply-to: Bug 1575445 <1575445@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

Can't pair bluetooth devices. Never have tried it mind you but adapter
is present according to system BIOS

Description:	Ubuntu 16.04 LTS
Release:	16.04

bluetooth:
  Installed: (none)
  Candidate: 5.37-0ubuntu5
  Version table:
     5.37-0ubuntu5 500
        500 http://ie.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
        500 http://ie.archive.ubuntu.com/ubuntu xenial/universe i386 Packages

I expected to be able to pair devices to the laptop

Blueman complained that it could find no adapters

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: bluetooth (not installed)
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
Date: Wed Apr 27 02:14:36 2016
InstallationDate: Installed on 2015-10-24 (185 days ago)
InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
InterestingModules: bnep bluetooth
MachineType: Hewlett-Packard HP Pavilion TS 11 Notebook PC
ProcEnviron:
 LANGUAGE=en_IE:en
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_IE.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-21-generic root=UUID=327eb1cd-e695-45a8-b44c-b6214a4e7eae ro splash quiet
SourcePackage: bluez
UpgradeStatus: Upgraded to xenial on 2016-04-23 (3 days ago)
dmi.bios.date: 08/16/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.05
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 2178
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 33.0E
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.05:bd08/16/2013:svnHewlett-Packard:pnHPPavilionTS11NotebookPC:pvr0890100000305900000320100:rvnHewlett-Packard:rn2178:rvr33.0E:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion TS 11 Notebook PC
dmi.product.version: 0890100000305900000320100
dmi.sys.vendor: Hewlett-Packard
hciconfig:
 
rfkill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug xenial

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1575445

Title:
  bluetooth not working can't locate adapter HP Pavilion TS 11

Status in bluez package in Ubuntu:
  New

Bug description:
  Can't pair bluetooth devices. Never have tried it mind you but adapter
  is present according to system BIOS

  Description:	Ubuntu 16.04 LTS
  Release:	16.04

  bluetooth:
    Installed: (none)
    Candidate: 5.37-0ubuntu5
    Version table:
       5.37-0ubuntu5 500
          500 http://ie.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
          500 http://ie.archive.ubuntu.com/ubuntu xenial/universe i386 Packages

  I expected to be able to pair devices to the laptop

  Blueman complained that it could find no adapters

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: bluetooth (not installed)
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  Date: Wed Apr 27 02:14:36 2016
  InstallationDate: Installed on 2015-10-24 (185 days ago)
  InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
  InterestingModules: bnep bluetooth
  MachineType: Hewlett-Packard HP Pavilion TS 11 Notebook PC
  ProcEnviron:
   LANGUAGE=en_IE:en
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_IE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-21-generic root=UUID=327eb1cd-e695-45a8-b44c-b6214a4e7eae ro splash quiet
  SourcePackage: bluez
  UpgradeStatus: Upgraded to xenial on 2016-04-23 (3 days ago)
  dmi.bios.date: 08/16/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.05
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 2178
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 33.0E
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.05:bd08/16/2013:svnHewlett-Packard:pnHPPavilionTS11NotebookPC:pvr0890100000305900000320100:rvnHewlett-Packard:rn2178:rvr33.0E:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion TS 11 Notebook PC
  dmi.product.version: 0890100000305900000320100
  dmi.sys.vendor: Hewlett-Packard
  hciconfig:
   
  rfkill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no

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