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[Bug 1575872] [NEW] USB Mouse freezes

 

Public bug reported:

When I connect my USB mouse it works for some seconds and then it
suddenly stops moving. The same mouse worked on Ubuntu 15.10. For the
moment, I use a Bluetooth mouse which works without problems.

When this happens dmesg contains a lot of lines with the following content:
usb 2-1: input irq status -75 received

There seem to be some other people with the same problem, but they did not find a solution yet. See here:
http://askubuntu.com/questions/760367/mouse-stop-working-after-login-ubuntu-16-04
http://ubuntuforums.org/showthread.php?t=2322272&p=13478529#post13478529

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-21-generic 4.4.0-21.37 [modified: boot/vmlinuz-4.4.0-21-generic]
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  daniel     1888 F.... pulseaudio
 /dev/snd/controlC1:  daniel     1888 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Apr 27 20:48:33 2016
HibernationDevice: RESUME=UUID=a67a91aa-8c15-4693-be37-7c177747bc39
InstallationDate: Installed on 2016-04-22 (5 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: LENOVO 20BWS03E00
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=1a664dfb-0678-4b7f-ac6d-1b191c521109 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-21-generic N/A
 linux-backports-modules-4.4.0-21-generic  N/A
 linux-firmware                            1.157
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/14/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: JBET53WW (1.18 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20BWS03E00
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrJBET53WW(1.18):bd09/14/2015:svnLENOVO:pn20BWS03E00:pvrThinkPadT450s:rvnLENOVO:rn20BWS03E00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20BWS03E00
dmi.product.version: ThinkPad T450s
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug xenial

** Description changed:

  When I connect my USB mouse it works for some seconds and then it
- suddenly stops moving. The same mouse worked on Ubuntu 15.10.
+ suddenly stops moving. The same mouse worked on Ubuntu 15.10. For the
+ moment, I use a Bluetooth mouse which works without problems.
  
  When this happens dmesg contains a lot of lines with the following content:
  usb 2-1: input irq status -75 received
  
  There seem to be some other people with the same problem, but they did not find a solution yet. See here:
  http://askubuntu.com/questions/760367/mouse-stop-working-after-login-ubuntu-16-04
  http://ubuntuforums.org/showthread.php?t=2322272&p=13478529#post13478529
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37 [modified: boot/vmlinuz-4.4.0-21-generic]
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  daniel     1888 F.... pulseaudio
-  /dev/snd/controlC1:  daniel     1888 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  daniel     1888 F.... pulseaudio
+  /dev/snd/controlC1:  daniel     1888 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Apr 27 20:48:33 2016
  HibernationDevice: RESUME=UUID=a67a91aa-8c15-4693-be37-7c177747bc39
  InstallationDate: Installed on 2016-04-22 (5 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: LENOVO 20BWS03E00
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=1a664dfb-0678-4b7f-ac6d-1b191c521109 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-4.4.0-21-generic N/A
-  linux-backports-modules-4.4.0-21-generic  N/A
-  linux-firmware                            1.157
+  linux-restricted-modules-4.4.0-21-generic N/A
+  linux-backports-modules-4.4.0-21-generic  N/A
+  linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/14/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET53WW (1.18 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BWS03E00
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnLENOVO:bvrJBET53WW(1.18):bd09/14/2015:svnLENOVO:pn20BWS03E00:pvrThinkPadT450s:rvnLENOVO:rn20BWS03E00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
  dmi.product.name: 20BWS03E00
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

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https://bugs.launchpad.net/bugs/1575872

Title:
  USB Mouse freezes

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  When I connect my USB mouse it works for some seconds and then it
  suddenly stops moving. The same mouse worked on Ubuntu 15.10. For the
  moment, I use a Bluetooth mouse which works without problems.

  When this happens dmesg contains a lot of lines with the following content:
  usb 2-1: input irq status -75 received

  There seem to be some other people with the same problem, but they did not find a solution yet. See here:
  http://askubuntu.com/questions/760367/mouse-stop-working-after-login-ubuntu-16-04
  http://ubuntuforums.org/showthread.php?t=2322272&p=13478529#post13478529

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37 [modified: boot/vmlinuz-4.4.0-21-generic]
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  daniel     1888 F.... pulseaudio
   /dev/snd/controlC1:  daniel     1888 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Apr 27 20:48:33 2016
  HibernationDevice: RESUME=UUID=a67a91aa-8c15-4693-be37-7c177747bc39
  InstallationDate: Installed on 2016-04-22 (5 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: LENOVO 20BWS03E00
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=1a664dfb-0678-4b7f-ac6d-1b191c521109 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/14/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET53WW (1.18 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BWS03E00
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnLENOVO:bvrJBET53WW(1.18):bd09/14/2015:svnLENOVO:pn20BWS03E00:pvrThinkPadT450s:rvnLENOVO:rn20BWS03E00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
  dmi.product.name: 20BWS03E00
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

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