← Back to team overview

kernel-packages team mailing list archive

[Bug 1576102] [NEW] Dell Inc. Venue 8 Pro 5855 - kernel errors, hardware not supported

 

Public bug reported:


 Dell Inc. Venue 8 Pro 5855 is unit who is not full supported by Ubuntu 16.04 (Xenial Xerus)

Kernel issues what found:

[drm:intel_dsi_init [i915]] *ERROR* Failed to own gpio for panel control
[drm:pwm_setup_backlight [i915]] *ERROR* Failed to own the pwm chip
attached crtc is active, but connector isn't
DPIO read pipe B reg 0x8080 == 0xffffffff
Workqueue: events output_poll_execute [drm_kms_helper]
[ENCODER:41] active 0 with crtc active 1
pipe state doesn't match!

Hardware not supported:

WebCam
Sound
Bluetooth

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-21-generic 4.4.0-21.37
ProcVersionSignature: hostname 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperVersion: 1.376
Date: Thu Apr 28 08:41:15 2016
LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Dell Inc. Venue 8 Pro 5855
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=(loop)/casper/vmlinuz.efi append noprompt boot=casper amd_iommu=on intel_iommu=on noeject nohibernate keyboard-configuration-layoutcode=pl console-setup/layoutcode=pl userfullname=Marcin username=marcin hostname=hostname nfsroot=usb showmounts persistent-path=/NFS/16.04/desktop-amd64 persistent iso-scan/filename=/NFS/16.04/ubuntu-16.04-desktop-amd64.iso
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-21-generic N/A
 linux-backports-modules-4.4.0-21-generic  N/A
 linux-firmware                            1.157
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/07/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.0
dmi.board.name: 0HJFHN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd12/07/2015:svnDellInc.:pnVenue8Pro5855:pvr:rvnDellInc.:rn0HJFHN:rvrA00:cvnDellInc.:ct8:cvr:
dmi.product.name: Venue 8 Pro 5855
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug xenial

** Attachment added: "lspci output"
   https://bugs.launchpad.net/bugs/1576102/+attachment/4649911/+files/lspci-vnvn.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1576102

Title:
   Dell Inc. Venue 8 Pro 5855 - kernel errors, hardware not supported

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  
   Dell Inc. Venue 8 Pro 5855 is unit who is not full supported by Ubuntu 16.04 (Xenial Xerus)

  Kernel issues what found:

  [drm:intel_dsi_init [i915]] *ERROR* Failed to own gpio for panel control
  [drm:pwm_setup_backlight [i915]] *ERROR* Failed to own the pwm chip
  attached crtc is active, but connector isn't
  DPIO read pipe B reg 0x8080 == 0xffffffff
  Workqueue: events output_poll_execute [drm_kms_helper]
  [ENCODER:41] active 0 with crtc active 1
  pipe state doesn't match!

  Hardware not supported:

  WebCam
  Sound
  Bluetooth

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: hostname 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CasperVersion: 1.376
  Date: Thu Apr 28 08:41:15 2016
  LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Dell Inc. Venue 8 Pro 5855
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=(loop)/casper/vmlinuz.efi append noprompt boot=casper amd_iommu=on intel_iommu=on noeject nohibernate keyboard-configuration-layoutcode=pl console-setup/layoutcode=pl userfullname=Marcin username=marcin hostname=hostname nfsroot=usb showmounts persistent-path=/NFS/16.04/desktop-amd64 persistent iso-scan/filename=/NFS/16.04/ubuntu-16.04-desktop-amd64.iso
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware                            1.157
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/07/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.2.0
  dmi.board.name: 0HJFHN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd12/07/2015:svnDellInc.:pnVenue8Pro5855:pvr:rvnDellInc.:rn0HJFHN:rvrA00:cvnDellInc.:ct8:cvr:
  dmi.product.name: Venue 8 Pro 5855
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1576102/+subscriptions


Follow ups