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[Bug 1574047] Re: Lenovo G50-30 laptop freezes randomly

 

lumiza, thank you for reporting this and helping make Ubuntu better.

As per http://support.lenovo.com/us/en/products/Laptops-and-
netbooks/Lenovo-G-Series-laptops/G50-30-Notebook-
Lenovo?linkTrack=GPS:Body_Search%20Products&beta=false an update to your
computer's buggy, insecure, and outdated BIOS is available (a7cn48ww).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.

If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-a7cn48ww

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1574047

Title:
  Lenovo G50-30 laptop freezes randomly

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Keyboard or mouse do not work when the system freezes. Have to press
  power key to shutdown.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37 [modified: boot/vmlinuz-4.4.0-21-generic]
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lumiza     1614 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Apr 23 19:17:13 2016
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=00509798-f59d-4d52-9500-f9a446e82c61
  InstallationDate: Installed on 2016-04-22 (0 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: LENOVO 80G0
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=44eeda32-7284-4e84-91ff-72fe3baefb7a ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: A7CN47WW
  dmi.board.asset.tag: NO Asset Tag
  dmi.board.name: Lancer 5A6
  dmi.board.vendor: LENOVO
  dmi.board.version: NANANANANO DPK
  dmi.chassis.asset.tag: NO Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo G50-30
  dmi.modalias: dmi:bvnLENOVO:bvrA7CN47WW:bd04/16/2015:svnLENOVO:pn80G0:pvrLenovoG50-30:rvnLENOVO:rnLancer5A6:rvrNANANANANODPK:cvnLENOVO:ct10:cvrLenovoG50-30:
  dmi.product.name: 80G0
  dmi.product.version: Lenovo G50-30
  dmi.sys.vendor: LENOVO

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