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[Bug 1574612] Re: Random hangs

 

Serrie, thank you for reporting this and helping make Ubuntu better.

In order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds.

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-0505

** Tags added: regression-update

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1574612

Title:
  Random hangs

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  System hangs randomly. This mostly occurs anywhere between 15 minutes
  and a few hours after boot. Couldn't figure out the trigger. Happened
  while viewing YouTube, using Spotify switching to Eclipse etc. SSH
  still works, so I can get to the machine if the lockup occurs. That's
  how I submitted the bug. All screens freeze though, while audio keeps
  on working (like music from Spotify or sound from a YouTube video).
  The only thing that seems to keep working UI-wise is the mouse
  pointer.

  Had memtest running for half an hour without problems.

  The issue occurs multiple times a day. Issue doesn't seem to be
  triggered if I remove linux-image-4.2.0-35-generic and go back to
  linux-image-4.2.0-16-generic. Did use the linux-image-4.2.0-16-generic
  kernel for a few days without issues.

  The kern.log contains some stacktraces with the method being
  'schedule'. This is around the time the hang occurs.

  See extra debug information for more info.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-35-generic 4.2.0-35.40
  ProcVersionSignature: Ubuntu 4.2.0-35.40-generic 4.2.8-ckt5
  Uname: Linux 4.2.0-35-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  serrie     1815 F.... pulseaudio
   /dev/snd/pcmC0D0c:   serrie     1815 F...m pulseaudio
   /dev/snd/controlC0:  serrie     1815 F.... pulseaudio
  Date: Mon Apr 25 13:56:48 2016
  InstallationDate: Installed on 2016-04-12 (13 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  IwConfig:
   docker0   no wireless extensions.
   
   enp4s0    no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-35-generic root=UUID=c15a8aa0-fb21-495c-bbc6-ea4f2018dc1f ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-35-generic N/A
   linux-backports-modules-4.2.0-35-generic  N/A
   linux-firmware                            1.149.3
  RfKill:
   
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: Upgraded to wily on 2016-04-22 (3 days ago)
  dmi.bios.date: 01/27/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0505
  dmi.board.asset.tag: Default string
  dmi.board.name: B150M-A D3
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0505:bd01/27/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnB150M-AD3:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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