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[Bug 1576953] Re: e1000e driver failed with error -3

 

Diego, thank you for reporting this and helping make Ubuntu better.

In order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1576953

Title:
  e1000e driver failed with error -3

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I switch on my laptop, running Ubuntu 16.04 LTS amd64,  it will
  boot and load e1000e, but no eth* interface is present. Even repeated
  rmmod and modprobe don't bring up the interface. After a reboot (i.e.
  no fresh power-up) it works just fine. After the next power-cycle the
  problem is there again. Laptop is a Clevo W130SV, network card is
  Intel I217-LM (rev 05).

  Same symptoms as in
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/984404

   dmesg | grep e1000e
  [    0.985539] e1000e: Intel(R) PRO/1000 Network Driver - 3.2.6-k
  [    0.985541] e1000e: Copyright(c) 1999 - 2015 Intel Corporation.
  [    0.985710] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
  [    1.979369] e1000e: probe of 0000:00:19.0 failed with error -3

  On warm reboot, last line is gone.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  diego      2235 F.... pulseaudio
   /dev/snd/controlC1:  diego      2235 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Sat Apr 30 11:24:15 2016
  HibernationDevice: RESUME=UUID=1c631208-0b9d-4ea8-b00c-42463325399c
  MachineType: TEKNO SERVICE SL W130SV
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=011e1a79-9a2b-47d7-a20c-c1b362ffd636 ro splash quiet vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/21/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W130SV
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd08/21/2014:svnTEKNOSERVICESL:pnW130SV:pvrNotApplicable:rvnNotebook:rnW130SV:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.name: W130SV
  dmi.product.version: Not Applicable
  dmi.sys.vendor: TEKNO SERVICE SL

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