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[Bug 1575467] Re: Ubuntu 16.04 consistently freezes up / hangs

 

ok, i will attempt to test the latest upstream kernel as per
instructions. During deb depackaging there were two errors, but it
seemed to complete anyway. Here is the text from my terminal just in
case:

andrew@andrew-Inspiron-3451:~/Downloads/upstream$ ls
linux-headers-4.6.0-040600rc5_4.6.0-040600rc5.201604242031_all.deb
linux-headers-4.6.0-040600rc5-generic_4.6.0-040600rc5.201604242031_amd64.deb
linux-image-4.6.0-040600rc5-generic_4.6.0-040600rc5.201604242031_amd64.deb
andrew@andrew-Inspiron-3451:~/Downloads/upstream$ sudo dpkg -i *.deb
[sudo] password for andrew: 
Selecting previously unselected package linux-headers-4.6.0-040600rc5.
(Reading database ... 238152 files and directories currently installed.)
Preparing to unpack linux-headers-4.6.0-040600rc5_4.6.0-040600rc5.201604242031_all.deb ...
Unpacking linux-headers-4.6.0-040600rc5 (4.6.0-040600rc5.201604242031) ...
Selecting previously unselected package linux-headers-4.6.0-040600rc5-generic.
Preparing to unpack linux-headers-4.6.0-040600rc5-generic_4.6.0-040600rc5.201604242031_amd64.deb ...
Unpacking linux-headers-4.6.0-040600rc5-generic (4.6.0-040600rc5.201604242031) ...
Selecting previously unselected package linux-image-4.6.0-040600rc5-generic.
Preparing to unpack linux-image-4.6.0-040600rc5-generic_4.6.0-040600rc5.201604242031_amd64.deb ...
Examining /etc/kernel/preinst.d/
run-parts: executing /etc/kernel/preinst.d/intel-microcode 4.6.0-040600rc5-generic /boot/vmlinuz-4.6.0-040600rc5-generic
Done.
Unpacking linux-image-4.6.0-040600rc5-generic (4.6.0-040600rc5.201604242031) ...
Setting up linux-headers-4.6.0-040600rc5 (4.6.0-040600rc5.201604242031) ...
Setting up linux-headers-4.6.0-040600rc5-generic (4.6.0-040600rc5.201604242031) ...
Examining /etc/kernel/header_postinst.d.
run-parts: executing /etc/kernel/header_postinst.d/dkms 4.6.0-040600rc5-generic /boot/vmlinuz-4.6.0-040600rc5-generic
Error!  The dkms.conf for this module includes a BUILD_EXCLUSIVE directive which
does not match this kernel/arch.  This indicates that it should not be built.


Setting up linux-image-4.6.0-040600rc5-generic (4.6.0-040600rc5.201604242031) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 4.6.0-040600rc5-generic /boot/vmlinuz-4.6.0-040600rc5-generic
run-parts: executing /etc/kernel/postinst.d/dkms 4.6.0-040600rc5-generic /boot/vmlinuz-4.6.0-040600rc5-generic
Error!  The dkms.conf for this module includes a BUILD_EXCLUSIVE directive which
does not match this kernel/arch.  This indicates that it should not be built.
run-parts: executing /etc/kernel/postinst.d/initramfs-tools 4.6.0-040600rc5-generic /boot/vmlinuz-4.6.0-040600rc5-generic
update-initramfs: Generating /boot/initrd.img-4.6.0-040600rc5-generic
run-parts: executing /etc/kernel/postinst.d/pm-utils 4.6.0-040600rc5-generic /boot/vmlinuz-4.6.0-040600rc5-generic
run-parts: executing /etc/kernel/postinst.d/unattended-upgrades 4.6.0-040600rc5-generic /boot/vmlinuz-4.6.0-040600rc5-generic
run-parts: executing /etc/kernel/postinst.d/update-notifier 4.6.0-040600rc5-generic /boot/vmlinuz-4.6.0-040600rc5-generic
run-parts: executing /etc/kernel/postinst.d/zz-update-grub 4.6.0-040600rc5-generic /boot/vmlinuz-4.6.0-040600rc5-generic
Generating grub configuration file ...
Warning: Setting GRUB_TIMEOUT to a non-zero value when GRUB_HIDDEN_TIMEOUT is set is no longer supported.
Found linux image: /boot/vmlinuz-4.6.0-040600rc5-generic
Found initrd image: /boot/initrd.img-4.6.0-040600rc5-generic
Found linux image: /boot/vmlinuz-4.4.0-21-generic
Found initrd image: /boot/initrd.img-4.4.0-21-generic
Found linux image: /boot/vmlinuz-3.16.0-70-generic
Found initrd image: /boot/initrd.img-3.16.0-70-generic
Adding boot menu entry for EFI firmware configuration
done
andrew@andrew-Inspiron-3451:~/Downloads/upstream$

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https://bugs.launchpad.net/bugs/1575467

Title:
  Ubuntu 16.04 consistently freezes up / hangs

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After upgrading from stock Ubuntu 14.04 to 16.04 my laptop
  consistently freezes up and is unresponsive to keyboard or mouse. The
  only way is to do a hard shutdown. I'm usually in a browser when this
  happens, and often watching a video or two. It seems to happen more
  often in Google Chrome than Firefox, but it happens with both. It has
  happened at least once with no videos loaded. I haven’t observed it
  freeze / hang when I’m not in a browser, but that's mainly what i use
  my laptop for, so that's where most of my time is spent.

  ---
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  andrew     1949 F.... pulseaudio
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=e8aaee7c-d956-4519-94f0-cf7aad745020
  InstallationDate: Installed on 2015-08-08 (263 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Dell Inc. Inspiron 3451
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic.efi.signed root=UUID=d01f07be-c906-4024-8eef-a58ba3935298 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware                            1.157
  Tags:  xenial
  Uname: Linux 4.4.0-21-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-22 (4 days ago)
  UserGroups:

  _MarkForUpload: True
  dmi.bios.date: 12/05/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.name: 0H4MK6
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3451:pvrA00:rvnDellInc.:rn0H4MK6:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3451
  dmi.product.version: A00
  dmi.sys.vendor: Dell Inc.

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